Deadline of this Job: 25 January 2023
JOB DETAILS:PURPOSE:
The role is responsible for effectively growing the portfolio by working on strategies to acquire new customers, retain and expand through cross selling the relationship with existing customers. Performance indicators include growth in loan assets, total deposits, Total Net Revenue, CASA, Management of asset quality, New to Bank revenue, nil operational loses and enhanced customer satisfaction / experience.
PRIMARY RESPONSIBILITIES:
• Marketing for new business in both assets and liabilities for the branch;
• Marketing for alternative products such as credit cards, prepaid cards, Internet banking, mobile banking etc. as well as Bancassurance products;
• Arranging meetings with potential and existing clients for the review of requirements and exploring business opportunities;
• Monitoring accounts and following up for repayments and remedial action where accounts may become delinquent;
• Initiating the process of securities perfection, obtaining necessary documents, initial vetting of document, and process follow through to ensure securities are perfected in a timely manner;
• Setting targets for the Branch teams and monitoring performance to ensure the Branch achieves its overall business targets;
• Reviewing the credit applications and call reports prepared by the Relationship Officer and making appropriate recommendations to the approving authorities;
• Reviewing the daily overrides report as well as over the counter payments and making appropriate decisions or recommendations.
• Processing of ad-hoc/additional/new requests/complaints/excesses and obtaining approvals where/when required;
• Providing feedback to customers in reply to their requests and requirements in a timely manner;
• Following up with customers to ensure compliance with sanctioned terms and conditions with respect to account operations and provision of all requisite documents and covenants;
• Complying with audit observations and initiating necessary action and follow up with clients;
• Educating and creating awareness for the client on new products, Banking regulations, requirements and industry trends;
• Providing feedback to Senior Management on customer requirements/ market trends/product development to suit the needs of the customers;
• Ensuring quality service delivery within prescribed TATs to ensure customer satisfaction and business retention or growth;
• Mentoring and managing the entire Branch team;
• Approving large RTGS, TT, Fixed deposit initiations as required.
• Oversight of Branch operations duties and actions that includes:
• Reviewing and signing Letters of Offer and Letters of guarantee as per policy;
• Approving recurrent administrative expenditure, as per delegated authority
• Representing the bank at local events and bank functions;
• Maintaining the Branch and Branch assets; and
• Taking charge of the security of the Branch and customers visiting the Branch.
PERSON SPECIFICATIONS
Academic Qualifications
• Master’s degree in Business Administration or its equivalent from a recognized institution will be an added advantage; and
• Bachelor’s degree in Commerce, Management or Accounting from a recognized institution
Professional Qualifications
• Chartered Institute of Marketing diploma (CIM); and
• Member of Associate of Kenya Institute of Bankers (AKIB) or its equivalent professional body.
Experience
• At least 5 years relevant experience.
Generic Competencies
• Ability to write complex letters, comprehensive reports and to perform complex calculations.
Skills and Attributes
• Excellent communication and interpersonal skills;
• Strong people management skills;
• Excellent problem solving and decision making skills;
• Good networking skills; and
• Ability to drive performance and manage resources.
Deadline of this Job: 26 January 2023
JOB DETAILS:JOB DESCRIPTION
• Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services
• Develop a base for long-term sources of clients through referrals, telephone canvassing, face-to-face, cold calling on business owners/decision-makers, emails, and networking to manage and grow the loan portfolio.
• Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
• Respond to client inquiries regarding applications for credit and credit transactions.
• Generate customer feedback on loan applications.
• Undertake business and home visits to validate applications.
• Undertake timely valuation renewals after contract expiry.
• Prepare and submit timely reports and information for decision-making.
DESIRED SKILLS AND QUALIFICATION
• Holder of a Bachelors Degree in Business Related Course from a recognized institution
• At least 3 years working experience in a credit-related role in the financial industry
• Professional Banking qualification will be an added advantage
• Proficiency in ICT with strong MS Office and internet ability
Key Competencies
• Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds
• Strong analytical thinking and financial reporting skills
• Communication and interpersonal skills
• Planning and organization skills
Deadline of this Job: 25 January 2023
JOB DETAILS:The Position:
Reporting to the KCB Group Regional Businesses Director, this position is directly accountable for the general management and oversight of KCB Capital Ltd, a growing subsidiary of KCB Group Plc.
This role represents a significant career and economic opportunity for the right person. It is envisaged that the role incumbent will leverage his/her experience, network and industry special ties to generate high quality transactions. The role oversees the Advisory, wealth and brokerage business.
Key Responsibilities:
• Providing strategic advice to the board of directors.
• Communicate and maintain trust relationships with shareholders, business partners, regulatory bodies and the general public.
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities.
• Work with internal functions, development partners, industry participants and government agencies to come up with opportunities that generate value to the business.
• Conduct business development activities to identify, source and introduce potential clients for Advisory transactions.
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Ensure company policies and legal guidelines are well communicated within the company and that they are followed at all times in line with internal and external regulations.
• Maintaining a robust deal pipeline for the advisory business both internal and external.
• Maintaining a robust investor network for continuous linkage to deals across all sectors on capital raise, acquisitions, buyouts, and restructures.
• Maintaining the leadership position of Company’s wealth business in terms of market share, volumes, profits, etc. and ensure continuous growth.
• Supervise and mentor staff members. Train team on transaction structuring / execution, lead generation, pitch development, and presentations to potential clientele.
The Person:
For the above position, the successful applicant should have the following:
• Relevant professional experience (8 – 10 years) working either within the Capital markets in investments, Investment banking, fund management environment or a strategy consulting firm.
• Degree in Economics, Business, Finance, Mathematics or Statistics from an accredited college/university and/or relevant professional designation.
• Have a proven leadership record of originating, structuring, negotiating, and closing significant transactions, particularly equity or debt investments, M&A, transactions involving private equity funds and joint venture arrangements
• Exceptional analytical and quantitative skills and background.
• Excellent written and verbal communication skills, solid research skills with the ability to lead and work well. in a team environment and/or independently
• Ability to source and contact potential HNWI for growth of Wealth Portfolio.
• Initiative — must be a self-starter, able to work independently with drive and motivation
• Commercial outlook — desire to generate revenue in cooperation with other entities of KCB Group to spur growth of all business lines using internal networks.
• Have appreciation and operating knowledge of the regional banking industry (especially operating dynamics of East Africa), market and global trends as well as challenges
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations of East Africa.
• Demonstrable ability to adapt and operate in a matrix management and reporting environment.
• Highest standards of personal conduct, professional performance and business ethics.
Deadline of this Job: 26 January 2023
JOB DETAILS:Job Summary
The role is responsible for contribution tthe growth of the Bank’s asset and liabilities books through achievement of allocated targets, the management of a portfoliof key corporate accounts and for assisting the Head of Business with administration, market intelligence & strategy execution in Business Department.
Key responsibilities
• Develop cost effective, long term asset business with companies and organizations of repute in order tensure the Bank’s maximum profitability;
• Act as key consultant tclient’s senior management, providing them with the evaluation and implementation of financing strategies or structures.
• Maintaining adequate relationship contact with assigned customers tensure their expectations are managed and that they have appropriate understanding of FCB.
• Anticipate and be continually sensitive tthe shifting customer expectations and initiate appropriate measures tensure that FCB stays ahead of competitors in rendering customer service;
• In liaison with the branch managers handle transactions for Corporate customers on a day tday basis always ensuring the bank is not unduly exposed
• Continually Identify and exploit cross selling opportunities that embed the bank and its products with the customers’ needs.
• Identify and develop a dynamic target pipeline and market for new profitable and/or status customers from the identified target sectors;
• Ensure compliance tKnow Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
• Participate in cross-functional activities that help promote and nurture collective responsibility tthe bigger objectives of the Bank.
• Periodic (as specifically defined) performance reporting on marketing activities;
• Active portfolimanagement and development by maintaining existing income sources.
• Developing and managing customer relationships with target customers through active and measurable call visit plans with all assigned customers and prospects.
• Active portfolimanagement and development by maintaining existing income sources.
• Responsible for structuring and negotiating finance and/or lease agreements according testablished guidelines
Qualifications:
• Hold a Bachelor’s Degree in Business, or finance related field.
• Professional Banking operations training e.g. AKIB, ACIB, Business Development background
• Have a minimum of 2 years relevant work experience in a similar position with proven result.
• Passion for selling and client relationship must be evident.
• Experience in banking industry or a financial institution.
• A proven record of successfully managing customer relations and growing a portfoliof financing and asset clients.
Competencies & Attributes:
• Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hardworking and able twork without supervision.
• Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.
Job skills:
• Understand the Banking Act, Central Bank Regulations, prudential guidelines
• Knowledge of current trends in client relations; business trends in banking & financial institutions
• Demonstrate a high degree of sensitivity, confidentiality when dealing with internal & external customers. Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability.
• High levels of professionalism and professional development.
• Business acumen, Strategic thinker with ability tmake sound decisions for the business
• Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.
• Honest with impeccable integrity (high ethical standards).
• Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email.