Deadline of this Job: 27 December 2022
Our Claims Senior Representatives delivers specific delegated Claims tasks assigned by a supervisor. Completes day-to-day tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.
What would a typical day look like?
As Claims Analyst you analyse claims in respect of client medical costs.
• You deal with doctor fees and hospitalization invoices for employees in international companies and intergovernmental institutions
• You analyse reimbursements according to the contract agreements and assess, code and calculate them using a computerised claims processing system.
• You pass communications to the communication team to solve or pre-empt any possible issues with your stakeholders.
• You take responsibility/ownership of complex cases. You handle them accurately and with the personal attention that is required.
• You keep your knowledge up to date with respect to the medical information necessary for handling claims and you take part in trainings to ensure you are up to date with policies, processes and other required information.
• You are attentive to inaccuracies in the files and communicate them to your team leader/departmental head.
• You take up an active role in improvement actions.
What skills do you need?
• You have an active knowledge of English which you are not afraid to use in interactions with both internal and external parties and you can read and understand French and are able to have basic conversations.
• You are prompt, precise and good with numbers.
• You have experience in claims handling
• You have experience in process improvements
• You have an eye for detail and you are known to work meticulously.
• You can work individually and make correct decisions, always keeping customer centricity as guiding principle through everyday work;
• You are flexible and quickly adapt to ever-changing work processes.
• You are aware of the sensitivity and delicacy of the information you handle.
• You are proactive, ensuring a smooth workflow and taking into account the needs of your client.
Our Claims Senior Representatives delivers specific delegated Claims tasks assigned by a supervisor. Completes day-to-day tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.
What would a typical day look like?
As Claims Analyst you analyse claims in respect of client medical costs.
• You deal with doctor fees and hospitalization invoices for employees in international companies and intergovernmental institutions
• You analyse reimbursements according to the contract agreements and assess, code and calculate them using a computerised claims processing system.
• You pass communications to the communication team to solve or pre-empt any possible issues with your stakeholders.
• You take responsibility/ownership of complex cases. You handle them accurately and with the personal attention that is required.
• You keep your knowledge up to date with respect to the medical information necessary for handling claims and you take part in trainings to ensure you are up to date with policies, processes and other required information.
• You are attentive to inaccuracies in the files and communicate them to your team leader/departmental head.
• You take up an active role in improvement actions.
What skills do you need?
• You have an active knowledge of English which you are not afraid to use in interactions with both internal and external parties and you can read and understand French and are able to have basic conversations.
• You are prompt, precise and good with numbers.
• You have experience in claims handling
• You have experience in process improvements
• You have an eye for detail and you are known to work meticulously.
• You can work individually and make correct decisions, always keeping customer centricity as guiding principle through everyday work;
• You are flexible and quickly adapt to ever-changing work processes.
• You are aware of the sensitivity and delicacy of the information you handle.
• You are proactive, ensuring a smooth workflow and taking into account the needs of your client.
Deadline of this Job: 20 December 2022
Job Responsibilities/ Accountabilities:
• Review the business unit’s Risk Profile;
• Extract and manipulate risk data;
• Management of Operation risk, IT risk, Compliance risk, and Reputational risk ;
• Evaluation of risk culture;
• Creation of risk register and Risk library;
• Support in the preparation of Risk Control Self Assessment (RCSA);
• Measurement of KRIs and preparation of Dashboards;
• Loss data modeling;
• Risk management in non- banking subsidiaries;
• Management of Risk database;
• Assist in Operational risk Capital optimization;
• Work on ad hoc analysis to support business performance;
• Assess new risk developments for the subsidiaries and the Group;
• Develop risk reports for the regulator, financiers, and other external users;
• Assist in the development of the Risk framework in the group.
• Assist in operational risk modeling and model validation.
• Assist in the development and review of both policies and procedures;
• Assist in ICAAP Update
• Provide project support such as OFSAA and to any other department
• Participate in any other risk activities as may be directed by risk managers;
Qualifications
Essential Knowledge
• Knowledge and understanding of risk control arrangements.
• Knowledge of the regulatory environment and key regulatory regimes
• Understanding of financial and strategic planning.
• Proven ability to oversee a number of risk types, ideally including credit, market, operational, investment, regulatory, and strategic risk and specifically liquidity, refinancing, concentration and counterparty risk.
Job Responsibilities/ Accountabilities:
• Review the business unit’s Risk Profile;
• Extract and manipulate risk data;
• Management of Operation risk, IT risk, Compliance risk, and Reputational risk ;
• Evaluation of risk culture;
• Creation of risk register and Risk library;
• Support in the preparation of Risk Control Self Assessment (RCSA);
• Measurement of KRIs and preparation of Dashboards;
• Loss data modeling;
• Risk management in non- banking subsidiaries;
• Management of Risk database;
• Assist in Operational risk Capital optimization;
• Work on ad hoc analysis to support business performance;
• Assess new risk developments for the subsidiaries and the Group;
• Develop risk reports for the regulator, financiers, and other external users;
• Assist in the development of the Risk framework in the group.
• Assist in operational risk modeling and model validation.
• Assist in the development and review of both policies and procedures;
• Assist in ICAAP Update
• Provide project support such as OFSAA and to any other department
• Participate in any other risk activities as may be directed by risk managers;
Qualifications
Essential Knowledge
• Knowledge and understanding of risk control arrangements.
• Knowledge of the regulatory environment and key regulatory regimes
• Understanding of financial and strategic planning.
• Proven ability to oversee a number of risk types, ideally including credit, market, operational, investment, regulatory, and strategic risk and specifically liquidity, refinancing, concentration and counterparty risk.
Deadline of this Job: 20 December 2022
ROLES AND RESPONBILITIES:
• Complete a thorough and in-depth analysis of new credit requests using Financial analysis work sheet (Denic), credit change requests, renewals and restructure and make recommendation for presentation to the Credit Committee.
• Sanction Group Lending System (IGLS) applications in the system.
• Review and in-depth analysis of new credit requests initiated through Experian Scoring System and Newgen.
• Deliver quality, detailed credit analysis while providing efficient, timely service to customers.
• Achieve Turn-Around-Times (TATs) per agreed Service Level Agreements (SLAs) for assessment of Credit Applications referred to Credit Risk from branches.
• Maintain a good working knowledge of the Bank’s lending policies and procedures and identify exceptions to policy.
• Ensure that all credit files are complete, identify any documentation deficiencies, and report to Branch credit officer and credit administration as needed for timely resolution.
• Review loan files as needed to ensure quality, consistency and compliance with lending guidelines.
• Review of excess request due to inward cheques on a timely manner while mitigating on credit risk.
• Provide technical advice or other assistance to loan officers as needed.
Deadline of this Job: 20 December 2022ROLES AND RESPONBILITIES:
• Complete a thorough and in-depth analysis of new credit requests using Financial analysis work sheet (Denic), credit change requests, renewals and restructure and make recommendation for presentation to the Credit Committee.
• Sanction Group Lending System (IGLS) applications in the system.
• Review and in-depth analysis of new credit requests initiated through Experian Scoring System and Newgen.
• Deliver quality, detailed credit analysis while providing efficient, timely service to customers.
• Achieve Turn-Around-Times (TATs) per agreed Service Level Agreements (SLAs) for assessment of Credit Applications referred to Credit Risk from branches.
• Maintain a good working knowledge of the Bank’s lending policies and procedures and identify exceptions to policy.
• Ensure that all credit files are complete, identify any documentation deficiencies, and report to Branch credit officer and credit administration as needed for timely resolution.
• Review loan files as needed to ensure quality, consistency and compliance with lending guidelines.
• Review of excess request due to inward cheques on a timely manner while mitigating on credit risk.
• Provide technical advice or other assistance to loan officers as needed.
ROLES AND RESPONBILITIES:
• Complete a thorough, in-depth analysis of new credit requests by use of Finales, credit change requests, renewals and restructure and make recommendation for presentation to the Credit Committee
• Undertake Industry analysis--key economic characteristics, historical context, profit drivers, business risks
• Ensure all risk areas for customers/businesses are identified and duly mitigated during the appraisal process e.g., Default (Credit) Risk, Operational Risk, Market Risk, Regulatory Risk, Reputational Risk etc. in addition to PESTEL & SWOT Analysis.
• Deliver quality, detailed credit analysis while providing efficient, timely service to customers
• Achieve Turn-Around-Times (TATs) per agreed Service Level Agreements (SLAs) for assessment of Credit Applications referred to Credit Risk from branches.
• Maintain a good working knowledge of the Bank’s lending policies and procedures and identify exceptions to policy.
• Ensure that all credit files are complete, identify any documentation deficiencies, and report to Branch Head of Credit and Credit Admin as needed for timely resolution.
• Review of excess request due to inward cheques on a timely manner while mitigating on credit risk.
• Make recommendations for credit policy review (at product and/or process levels.
• Provide technical advice or other assistance to loan officers as needed.
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Deadline of this Job: 20 December 2022
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Deadline of this Job: 20 December 2022
Deadline of this Job: 20 December 2022