Deadline of this Job: 17 September 2022
JOB DETAILS: Tasks, Duties And Responsibilities
• Prepares night audit reports and night revenue reports
• Is available to register, process, and greet guests promptly checks the daily arrival list
• Welcomes guests to the hotel
• Arranges developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
• Allocates rooms and issues appropriate keys
• Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
• Changes room rates and guest rooms if approved by Night Manager
• Is aware, at all times, of current room status and room availability
• Is fully aware of, and knows how to handle, all current and future hotel promotions
• Utilizes yield management to maximize room revenue, and to fill the hotel to maximum occupancy
• Minimizes loss of revenue by adhering to all established credit procedures
• Insures all guests establish credit upon check-in
• Receives proper approval codes for cash and credit card paying customers
• Identifies and records special billing instructions and notifies accounting and Night Manager
• Completes shift closing accurately by getting appropriate approval signatures and authorization codes
• Adheres to hotel policies regarding the use of cash banks
• Communicates effectively with customers, colleagues, and supervisors
• Keeps effective key control
• Ensures that guest mail and messages are delivered promptly
• Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assists the hotel’s guests
• Issues safety deposit boxes to guests upon request
• Uses the ABC approach to respond to negative comments and complaints; and notifies Night Manager immediately for appropriate follow-up
• Performs Opera and Micros End of Day closings after completing the daily audit
Deadline of this Job: 09 September 2022
JOB DETAILS:
MEAL Assistant
Reporting To: MEAL Coordinator
Qualification/ Experience
• A minimum of Degree in Social Science related – Statistics, social work, sociology, or equivalent field experience
• A Minimum of 2 years proven experience working with M&E in a recognized NGO
Location
• Garissa 100%
Liaises
Project officers/Assistants and Liaises Finance, Field Coordinators & Support Services Units, Human Resources department, Regional Humanitarian Manager)
Overall Responsibility
The MEAL Assistant will be a part of the Monitoring, Evaluation, Accountability and Learning (MEAL) team, supporting implementation of the overall MEAL system. S/he will assist the MEAL and project team with activities, including data collection, database management and analysis, implementing post-distribution monitoring (PDM) as well as being the focal point for CRM for target communities. The MEAL Assistant will support all efforts for promoting a high level of beneficiary accountability and will manage the feedback mechanism. The MEAL Assistant will work closely with the MEAL Officer to support data entry and management as needed. They will generally support the MEAL team and project team to ensure learning and accountability systems are working effectively in the implementation Ensure consistency within all the programs and practices.
Key Duties and Responsibilities (Key results areas)
Monitoring and Evaluation
• Ensure all projects have DIPs and M&E plans which are updated on a monthly basis
• Support in collecting data needed for the outcome indicators and support Project Manager with data collection processes if needed
• Support MEAL team with conducting assessments as needed, facilitate focus groups and other qualitative data collection exercises
• Monitor activity implementation progress against objectives and work plans
• Lead in conducting post-distribution monitoring with targeted communities
Accountability & compliance
• Conduct community visits, focus group discussions with beneficiaries and non-beneficiaries to receive feedback on Islamic Relief Kenya project activity
• Maintain the Complains and feedback received and ensuring a timely and appropriate follow-up if needed
• Support project field staff to ensure that projects are carried out with participation from all affected communities (including women) and that information is shared with affected communities.
• Work closely with field staff to collect data and implement activities to support beneficiary accountability
• Ensure that all programmes are implemented in accordance with CHS
• Support and work with communities through established institutional structures to enhance capacity, ownership, participation in the project.
• Ensure that the On-track system is updated on a monthly basis
• Ability to work on your own initiative as well as a part of a team.
• Any other duties that may be assigned by supervisor
Programme Learning and documentation
• Work with the project teams and communication officer to ensure documentation of programme learning initiatives and outcomes (case studies, photos, lessons learnt, most significant change stories, etc)
• Participate in the documentation and dissemination of this learning to other team members to ensure that good practice is understood and adopted, and information exchanged.
• Support in archiving pf programs documents at the country offices and field offices
Programme Quality
• Conduct field monitoring visits as appropriate
• Support officers to review assessment results and identify key areas for improvement
• Support committees to propose solutions to problems identified, and to implement and assess progress of solutions.
• Support project officers to conduct specific assessments, including training, tool development and roll out etc
• Support project staff during training by ensuring pre and post-test are done for all trainings and documented
Programme/projects Reporting
• Support in consolidation of monthly progress reports and share with the MEAL coordinator
• Work with MEAL project officers to gather information from the field for quarterly reports; ensure that reports explain inconsistencies and deviations from planning
• Ensure timely submission of high-quality activity and donor narrative reports
• Perform any other duties and responsibilities within the overall function of MEAL as and when requested.
QUALIFICATIONS AND OTHER REQUIREMENTS
• A Degree in Social Science related – Statistics, social work, sociology, or equivalent field experience
• At least 1 and ½ years working with M&E for a recognized NGO.
• Previous relevant experience, such as data collection and analysis, customer service, reporting
• Demonstrated ability in community mobilization and community-level dialogue
• Strong skills in excel and other data management software preferably SPSS and STATA
• Fluent English, both spoken and written
• Excellent communication and influencing skills
• Politically and culturally sensitive with qualities of patience, tact, and diplomacy
• The capacity and willingness to be extremely flexible and accommodating in difficult circumstances.
• Awareness of child protection issues
• Planning, organisation, and administration skills
• IT literate with good understanding in MS Office applications, Word, Excel, Power Point, Spread sheets and other Statistical software
• Experience in using participatory methodologies in programme implementation, preferably involving children.
• Commitment to and understanding of Islamic Relief strategy, vision, mission, values and principles
• Enthusiastic with a positive attitude
MEAL Assistant
Reporting To: MEAL Coordinator
Qualification/ Experience
• A minimum of Degree in Social Science related – Statistics, social work, sociology, or equivalent field experience
• A Minimum of 2 years proven experience working with M&E in a recognized NGO
Location
• Garissa 100%
Liaises
Project officers/Assistants and Liaises Finance, Field Coordinators & Support Services Units, Human Resources department, Regional Humanitarian Manager)
Overall Responsibility
The MEAL Assistant will be a part of the Monitoring, Evaluation, Accountability and Learning (MEAL) team, supporting implementation of the overall MEAL system. S/he will assist the MEAL and project team with activities, including data collection, database management and analysis, implementing post-distribution monitoring (PDM) as well as being the focal point for CRM for target communities. The MEAL Assistant will support all efforts for promoting a high level of beneficiary accountability and will manage the feedback mechanism. The MEAL Assistant will work closely with the MEAL Officer to support data entry and management as needed. They will generally support the MEAL team and project team to ensure learning and accountability systems are working effectively in the implementation Ensure consistency within all the programs and practices.
Key Duties and Responsibilities (Key results areas)
Monitoring and Evaluation
• Ensure all projects have DIPs and M&E plans which are updated on a monthly basis
• Support in collecting data needed for the outcome indicators and support Project Manager with data collection processes if needed
• Support MEAL team with conducting assessments as needed, facilitate focus groups and other qualitative data collection exercises
• Monitor activity implementation progress against objectives and work plans
• Lead in conducting post-distribution monitoring with targeted communities
Accountability & compliance
• Conduct community visits, focus group discussions with beneficiaries and non-beneficiaries to receive feedback on Islamic Relief Kenya project activity
• Maintain the Complains and feedback received and ensuring a timely and appropriate follow-up if needed
• Support project field staff to ensure that projects are carried out with participation from all affected communities (including women) and that information is shared with affected communities.
• Work closely with field staff to collect data and implement activities to support beneficiary accountability
• Ensure that all programmes are implemented in accordance with CHS
• Support and work with communities through established institutional structures to enhance capacity, ownership, participation in the project.
• Ensure that the On-track system is updated on a monthly basis
• Ability to work on your own initiative as well as a part of a team.
• Any other duties that may be assigned by supervisor
Programme Learning and documentation
• Work with the project teams and communication officer to ensure documentation of programme learning initiatives and outcomes (case studies, photos, lessons learnt, most significant change stories, etc)
• Participate in the documentation and dissemination of this learning to other team members to ensure that good practice is understood and adopted, and information exchanged.
• Support in archiving pf programs documents at the country offices and field offices
Programme Quality
• Conduct field monitoring visits as appropriate
• Support officers to review assessment results and identify key areas for improvement
• Support committees to propose solutions to problems identified, and to implement and assess progress of solutions.
• Support project officers to conduct specific assessments, including training, tool development and roll out etc
• Support project staff during training by ensuring pre and post-test are done for all trainings and documented
Programme/projects Reporting
• Support in consolidation of monthly progress reports and share with the MEAL coordinator
• Work with MEAL project officers to gather information from the field for quarterly reports; ensure that reports explain inconsistencies and deviations from planning
• Ensure timely submission of high-quality activity and donor narrative reports
• Perform any other duties and responsibilities within the overall function of MEAL as and when requested.
QUALIFICATIONS AND OTHER REQUIREMENTS
• A Degree in Social Science related – Statistics, social work, sociology, or equivalent field experience
• At least 1 and ½ years working with M&E for a recognized NGO.
• Previous relevant experience, such as data collection and analysis, customer service, reporting
• Demonstrated ability in community mobilization and community-level dialogue
• Strong skills in excel and other data management software preferably SPSS and STATA
• Fluent English, both spoken and written
• Excellent communication and influencing skills
• Politically and culturally sensitive with qualities of patience, tact, and diplomacy
• The capacity and willingness to be extremely flexible and accommodating in difficult circumstances.
• Awareness of child protection issues
• Planning, organisation, and administration skills
• IT literate with good understanding in MS Office applications, Word, Excel, Power Point, Spread sheets and other Statistical software
• Experience in using participatory methodologies in programme implementation, preferably involving children.
• Commitment to and understanding of Islamic Relief strategy, vision, mission, values and principles
• Enthusiastic with a positive attitude
Deadline of this Job: 14 September 2022
JOB DETAILS:
Food & Beverage Technical Trainer
Responsibilities
• Undertaking training in areas of specialization in accordance with the syllabus,
• Preparing teaching/learning materials and schemes of work,
• Setting and marking examination/assignment,
• Carrying out research work under the guidance and supervision of a senior trainer
• Supervising trainers’ projects and practical work.
Qualifications
• Diploma in Food & Beverage Industry, Food & Beverage Service Personnel, Food & Beverage Service Equipment, Menu Knowledge, Types of Food & Beverage Service or equivalent qualifications from a recognized institution.
• Proficiency in computer application skills
Cook
Duties & Responsibilities
• Prepare food items by cutting, chopping, marinating, and cubing meats, vegetables, and fruits.
• Make soups and stocks, according to specified recipes, making sure that the right amount of seasoning is used.
• Assist the restaurant management in creating recipes.
• Cook nutritious meals, according to standardized protocols, ensuring that cleanliness is priority.
• Perform portioning activities on trays or platters, by following set instructions.
• Ascertain that patients’ meals are delivered to them promptly so that they can take their medicines on time.
• Oversee the cleanliness and sanitization of kitchen areas, such as counters, floors, and walls.
• Perform predictive, preventative, and regular maintenance on kitchen appliances such as stoves, ovens, grills, fridges, and freezers.
• Ascertain that food rotation activities are timely performed, so that food spoilage is kept in check.
• Scheduling activities and equipment use with managers, using information on daily menus to help coordinate cooking times.
• Verifying that prepared foods meets requirement for quantity and quality.
KPI’s
• Ensure proper food storage and safety and hygiene.
• Timely communication with clients
• Ensure timely serving of meals.
• Positive feedback from clients.
• Maintaining personal hygiene.
Professional Qualifications
• Diploma/Certificate in Food Production or Food & Beverage management
• KCSE-C Minus
• Valid Food handlers Certificate
• Minimum of 1 year relevant experience
JOB DETAILS:
Food & Beverage Technical Trainer
Responsibilities
• Undertaking training in areas of specialization in accordance with the syllabus,
• Preparing teaching/learning materials and schemes of work,
• Setting and marking examination/assignment,
• Carrying out research work under the guidance and supervision of a senior trainer
• Supervising trainers’ projects and practical work.
Qualifications
• Diploma in Food & Beverage Industry, Food & Beverage Service Personnel, Food & Beverage Service Equipment, Menu Knowledge, Types of Food & Beverage Service or equivalent qualifications from a recognized institution.
• Proficiency in computer application skills
Deadline of this Job: 02 September 2022
JOB DETAILS: Cook
Duties & Responsibilities
• Prepare food items by cutting, chopping, marinating, and cubing meats, vegetables, and fruits.
• Make soups and stocks, according to specified recipes, making sure that the right amount of seasoning is used.
• Assist the restaurant management in creating recipes.
• Cook nutritious meals, according to standardized protocols, ensuring that cleanliness is priority.
• Perform portioning activities on trays or platters, by following set instructions.
• Ascertain that patients’ meals are delivered to them promptly so that they can take their medicines on time.
• Oversee the cleanliness and sanitization of kitchen areas, such as counters, floors, and walls.
• Perform predictive, preventative, and regular maintenance on kitchen appliances such as stoves, ovens, grills, fridges, and freezers.
• Ascertain that food rotation activities are timely performed, so that food spoilage is kept in check.
• Scheduling activities and equipment use with managers, using information on daily menus to help coordinate cooking times.
• Verifying that prepared foods meets requirement for quantity and quality.
KPI’s
• Ensure proper food storage and safety and hygiene.
• Timely communication with clients
• Ensure timely serving of meals.
• Positive feedback from clients.
• Maintaining personal hygiene.
Professional Qualifications
• Diploma/Certificate in Food Production or Food & Beverage management
• KCSE-C Minus
• Valid Food handlers Certificate
• Minimum of 1 year relevant experience