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Business Analyst ICT job at Family Bank Ltd
Job Purpose:
The job holder will be responsible for Providing primary support for systems infrastructure (Server, Storage, Operating Systems and Virtualization) while ensuring all required security controls and audit remediation is done for the responsible infrastructure.
Key Responsibilities:
Management and Administrative Responsibilities
• Provide regular progress reports to the Data Centre Manager;
• Develop and foster internal and external stakeholder communications;
• Influence the stakeholders to adopt standard working frameworks and collaboration with IT during innovation identification and appraisal of Projects
• Advice on mechanism and reuse of built solutions for ease of Budget planning & control over availed CAPEX and OPEX.
Technical and Professional Responsibilities
• Responsible for systems support including but not limited to availability, performance and reliability of all on premise IT systems infrastructure consisting of Windows, AIX, Linux Platform.
• Responsible for infrastructure optimization of all IT infrastructure to ensure optimal infrastructure performance.
• Administration duties including Windows Active Directory object maintenance, complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019, Domain Controllers, DNS, user authentication and other operational systems as needed.
• Implementation tools to aid in improving operation efficiencies in monitoring and infrastructure management.
• Automation of Directory Services to provide Identity Management and User/Group management tools utilizing Active Directory as the backbone for the Identity Access Management implementation.
• Establishes service specifications to other systems including permissions modification, deletion, role definitions, reclassification and other similar access management related functions.
• Service Quality Management: Ensure IT and Infrastructure platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience.
• Resolve faults on all systems deployed for IT infrastructure platforms.
• Implements best practice security measures to ensure the integrity and continuity of systems services and information and continuously monitor security compliance
• Any other official duty that may be allocated by management from time to time.
The Person:
The ideal candidate must possess the following:
Qualifications:
• Bachelor’s degree in ICT, Electrical Engineering or related field.
• Certification in VMware (VCP), Microsoft /Linux Professional certification in systems.
• 5 years Technology experience with experience in: Operating Systems Administration in AIX, Linux and Windows
Job Purpose:
The job holder will be responsible for Providing primary support for systems infrastructure (Server, Storage, Operating Systems and Virtualization) while ensuring all required security controls and audit remediation is done for the responsible infrastructure.
Key Responsibilities:
Management and Administrative Responsibilities
• Provide regular progress reports to the Data Centre Manager;
• Develop and foster internal and external stakeholder communications;
• Influence the stakeholders to adopt standard working frameworks and collaboration with IT during innovation identification and appraisal of Projects
• Advice on mechanism and reuse of built solutions for ease of Budget planning & control over availed CAPEX and OPEX.
Technical and Professional Responsibilities
• Responsible for systems support including but not limited to availability, performance and reliability of all on premise IT systems infrastructure consisting of Windows, AIX, Linux Platform.
• Responsible for infrastructure optimization of all IT infrastructure to ensure optimal infrastructure performance.
• Administration duties including Windows Active Directory object maintenance, complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019, Domain Controllers, DNS, user authentication and other operational systems as needed.
• Implementation tools to aid in improving operation efficiencies in monitoring and infrastructure management.
• Automation of Directory Services to provide Identity Management and User/Group management tools utilizing Active Directory as the backbone for the Identity Access Management implementation.
• Establishes service specifications to other systems including permissions modification, deletion, role definitions, reclassification and other similar access management related functions.
• Service Quality Management: Ensure IT and Infrastructure platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience.
• Resolve faults on all systems deployed for IT infrastructure platforms.
• Implements best practice security measures to ensure the integrity and continuity of systems services and information and continuously monitor security compliance
• Any other official duty that may be allocated by management from time to time.
The Person:
The ideal candidate must possess the following:
Qualifications:
• Bachelor’s degree in ICT, Electrical Engineering or related field.
• Certification in VMware (VCP), Microsoft /Linux Professional certification in systems.
• 5 years Technology experience with experience in: Operating Systems Administration in AIX, Linux and Windows
Relationship Officers-Business Bankers job at Family Bank Ltd
Relationship Officers-Business Bankers
Job Purpose:
To provide branch-based financial products & services, follow up on pipeline of leads and to grow branch customer base through pro-active sales activities
Key Responsibilities
• Meet Business Banking sales targets both in number of accounts and volume and deposits through cross selling to existing customers and acquiring new customers.
• Generate new customers/ new company’s referrals from head office, existing customers, or personal connections
• Prepare target audience/lead lists and sales activities plans; implement and fill in accurately sales activities reports
• Conducts daily sales calls from prioritized lead lists with the objective of scheduling companies visits / customer’s meetings
• Conducts daily company visits/ customer meetings with the objective of acquiring new customers / selling bank products
• Receive, verify and certify against original; all account application documents and forms from customer
• Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements
• Follow up on accounts and products opening and process on system
• Communicate to customers on accounts declined
• Handling and monitoring customer enquiries and complaints effectively to ensure retention and loyalty
Key Performance Indicators:
• Goal focused and able to spot business opportunities
• Builds networks and maintains strong relationships
• Able to manage and influence others to achieve results
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others
Project Manager
Job Purpose:
Management of projects to ensure that the expected objectives are delivered on time, within budget, with high quality and realization of benefits. The role holder will ensure the application of appropriate skills, tools and techniques to project activities during the project life cycle, addressing the various needs, concerns and expectations of the stakeholders and balancing the competing project constraints of Scope, Quality, Schedule, Budget, Resources, and Risk.
Key Responsibilities:
Management and Administrative Responsibilities
• Provide regular progress reports to the Lead Project Manager and Business Owners on a weekly, monthly or adhoc as may be required by Project Owners/Stakeholders.
• Develop and foster internal and external stakeholder communications;
• Influence the stakeholders to adopt standard working frameworks and collaboration with IT and Business during innovation identification and appraisal of Projects
• Advice on mechanism and reuse of built solutions for ease of Budget planning & control over IT Strategy and Architecture.
Technical and Professional Responsibilities
• Lead and manage implementation of projects within a portfolio of competing projects and limited time and resources.
• Develop processes and procedures to support the achievement of the project objectives.
• Follow a defined, agreed upon project management methodology for Planning, Defining, Execution, Monitoring and Control, and reporting activities within the project lifecycle.
• Prepare project initiation and governing documents like, Project Charter and Project Management Plans
• Determine the organizational structure of the project team and assemble a cross-functional project staff for their technical or functional contribution to the project.
Direct Sales Representatives -Assets & Liabilities
Reporting administratively to the Branch Manager and functionally to the Senior Manager Direct Sales Force, the Direct Sales Representatives will be responsible for acquisition of new business- Assets, Liabilities and Accounts. The position is on contract terms and remuneration is on retainer and commission basis.
Key Responsibilities
• Deliver set sales targets in asset and liability for: Accounts, Assets and Liabilities.
• Provide excellent customer service.
• Participate in product campaigns to ensure product information is readily available to customers.
• Conduct door-to-door direct selling.
• Seek customer feedback on Bank Products.
• Manage existing business in line with the bank’s regulations.
• Provide accurate Sales reports regularly to the Team Leader.
Key Performance Indicators:
• Goal focused and able to spot business opportunities
• Builds networks and maintains strong relationships
• Able to manage and influence others to achieve results
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others
Job application procedure
ALL applicants MUST apply online to the email; recruitment@familybank.co.ke ; closing date is 28th September 2022. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
Relationship Officers-Business Bankers
Job Purpose:
To provide branch-based financial products & services, follow up on pipeline of leads and to grow branch customer base through pro-active sales activities
Key Responsibilities
• Meet Business Banking sales targets both in number of accounts and volume and deposits through cross selling to existing customers and acquiring new customers.
• Generate new customers/ new company’s referrals from head office, existing customers, or personal connections
• Prepare target audience/lead lists and sales activities plans; implement and fill in accurately sales activities reports
• Conducts daily sales calls from prioritized lead lists with the objective of scheduling companies visits / customer’s meetings
• Conducts daily company visits/ customer meetings with the objective of acquiring new customers / selling bank products
• Receive, verify and certify against original; all account application documents and forms from customer
• Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements
• Follow up on accounts and products opening and process on system
• Communicate to customers on accounts declined
• Handling and monitoring customer enquiries and complaints effectively to ensure retention and loyalty
Key Performance Indicators:
• Goal focused and able to spot business opportunities
• Builds networks and maintains strong relationships
• Able to manage and influence others to achieve results
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others
Project Manager
Job Purpose:
Management of projects to ensure that the expected objectives are delivered on time, within budget, with high quality and realization of benefits. The role holder will ensure the application of appropriate skills, tools and techniques to project activities during the project life cycle, addressing the various needs, concerns and expectations of the stakeholders and balancing the competing project constraints of Scope, Quality, Schedule, Budget, Resources, and Risk.
Key Responsibilities:
Management and Administrative Responsibilities
• Provide regular progress reports to the Lead Project Manager and Business Owners on a weekly, monthly or adhoc as may be required by Project Owners/Stakeholders.
• Develop and foster internal and external stakeholder communications;
• Influence the stakeholders to adopt standard working frameworks and collaboration with IT and Business during innovation identification and appraisal of Projects
• Advice on mechanism and reuse of built solutions for ease of Budget planning & control over IT Strategy and Architecture.
Technical and Professional Responsibilities
• Lead and manage implementation of projects within a portfolio of competing projects and limited time and resources.
• Develop processes and procedures to support the achievement of the project objectives.
• Follow a defined, agreed upon project management methodology for Planning, Defining, Execution, Monitoring and Control, and reporting activities within the project lifecycle.
• Prepare project initiation and governing documents like, Project Charter and Project Management Plans
• Determine the organizational structure of the project team and assemble a cross-functional project staff for their technical or functional contribution to the project.
Direct Sales Representatives -Assets & Liabilities
Reporting administratively to the Branch Manager and functionally to the Senior Manager Direct Sales Force, the Direct Sales Representatives will be responsible for acquisition of new business- Assets, Liabilities and Accounts. The position is on contract terms and remuneration is on retainer and commission basis.
Key Responsibilities
• Deliver set sales targets in asset and liability for: Accounts, Assets and Liabilities.
• Provide excellent customer service.
• Participate in product campaigns to ensure product information is readily available to customers.
• Conduct door-to-door direct selling.
• Seek customer feedback on Bank Products.
• Manage existing business in line with the bank’s regulations.
• Provide accurate Sales reports regularly to the Team Leader.
Key Performance Indicators:
• Goal focused and able to spot business opportunities
• Builds networks and maintains strong relationships
• Able to manage and influence others to achieve results
• Has passion and drive to achieve results under difficult circumstances
• Pleasant and able to relate well in diverse social set ups and teams
• Upholds high standard of Professionalism, integrity and respect for others
Job application procedure
ALL applicants MUST apply online to the email; recruitment@familybank.co.ke ; closing date is 28th September 2022. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
Job Info
Job Category:
Several Jobs in one Advert jobs in Kenya
Job Type:
Full-time
Deadline of this Job: 28 September 2022
Duty Station: Nairobi
Posted:
20-09-2022
No of Jobs:
1
Start Publishing:
20-09-2022
Stop Publishing (Put date of 2030):
20-09-2065
Apply Now
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