We are looking for an operationally focused, relentlessly driven star to lead our People Group across the programme. This is a high-impact role for someone who loves challenges. You will be laser focused on motivating and retaining our best staff, and will work to ensure that our service delivery positively impacts all staff.
The ideal candidate comes from a strong commercial background. You may have retail, operations, or consulting experiences, with a strong track record managing organisations and people in very fast-paced environments. You are energetic, tireless, relentless, and you are comfortable dealing with people of all backgrounds.
1. Ensure top-notch global People service delivery. This means ensuring that all processes that touch employee needs are running smoothly. This includes all aspects of the employee life cycle, including contracting, employee on-boarding, payroll, benefits management, office administration, administration of off-site spaces, employee engagement, staff retention and career progression.
2. Execute on a data-driven approach across all People activities. It is your responsibility to ensure you and your team are leveraging all available data to drive decision-making.
3. You will collaborate with other Groups and Departments on programming, including but not limited to Schools, Talent Acquisition, Technology, and Finance.
4. Align company processes and policies with best practices and employment/labour regulations in all countries of operation.
5. Execute on performance and talent management initiatives and resource planning.
6. Lead all investigations, meetings, and reviews related to any disciplinary issues of gross misconduct or gross negligence, as well as any appeals or grievances.
7. Supervise the Manager, Administration and Manager, People Operations and other People staff as needed to ensure delivery of all People Group programming.
1. Bachelor’s degree in business or other related field with top academic marks; MBA/grad degree a plus.
2. Relevant Professional Certification.
3. At least eight years experience, including within leadership roles and for rapidly scaling companies - across operational and project managerial capacities.
4. Strong analytical and data driven thinker, ideally with previous experience in board commercial and operational areas.
5. Self-starter; highly driven individual that will take ownership from the get-go and proactively look for improvement.
6. Strong leadership skills and demonstrated ability to work with a very diverse workforce.
7. Excellent written and verbal communication skills.
8. Excellent organizational, leadership, analytical problem solving and strategic thinking skills
9. High integrity with zero tolerance for any unethical business practice.
JOB DETAILS:What You Will Do
• Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, and (iii) building a culture of community and parent engagement.
• Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should deliver the promise of learning and holistic development for children, have a strong and high-performing cohort of teachers, operate within their budget and sustain enrolment necessary for financial sustainability;
• Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Managers, and Academic Managers
• Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adhere to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils.
• Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools and creating safe learning environments.
• Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
• When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
• Support specific school events, including collaborating on programming for such events as school opening celebrations, parent-teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
• Ensure school strength and support enrolment efforts are achieved.
• Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations.
• Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations.
• Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team.
• Work with the Leadership & Development team to provide, and facilitate ongoing professional development for Supervisors
• Support schools through the transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
• Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leaders and other local organizations.
• Ensure schools are working directly with country or regional government leadership, teacher training centres or regional organizations to support sourcing candidates for school staff.
• Supervise school budget and optimization, prevent fraud and ensure financial discipline.
• Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
• Other duties as assigned
What You Should Have
• Proven leadership experience, leading teams of people to accomplish an objective
• Belief in data-driven decision making
• Proven experience managing field-based teams
• School management experience a plus
• Relentless focus on achievement for yourself and others
• Bias towards action
• Flexible and loves to work in a dynamic environment
• Collaborative leader with strong relationship-building skills
• Strong interpersonal skills
• Strong communication skills
• B.Sc. or M.A. in Education is preferred
You're Also
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, analyse it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.
JOB DETAILS:
What you will do
• The New Opportunities Group Spearhead the debut of the entire academic programme in this new territory, leading all academic work that ensures the best possible learning experience for this new cohort of pupils
• Learn the status quo academic programme inside and out
• Conduct desk research to learn about the standard academic programme in the new market
• Conduct field research to gather initial data about teachers and student abilities in the new market
• Write the Academic Plan for the new market through thoughtful merging of the standard academic programme and the particular needs of the market
• Prepare and present detailed plans to the relevant government officials about our academic plan
• Collaborate with the Leadership & Development Director to ensure induction training appropriately addresses academic programme for both school leaders and teachers
• Hire and onboard the Academic Manager who will permanently take over the academic programme in the new market after you leave
What You Should Have
• 10 years’ experience working in education, with 2+ in teaching; evidence of generating outsize student learning gains preferred
• Love of travel and ability to spend upwards of 75% of the job travelling
• Openness to new settings and constant change
• Scrappiness, ability to solve problems when no clear path is presented for doing so
• The skill and discipline needed to create order amidst chaos; strong project management
• Cultural sensitivity, emotional maturity, discretion
• Experience of living and/or working in emerging markets, including rural and remote communities
You’re also
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, New Globe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different.