Customer Success Associate job at SENRI Ltd
904 Days Ago
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Vacancy title:
Customer Success Associate

[ Type: FULL TIME , Industry: Professional Services , Category: Customer Service ]

Jobs at:

SENRI Ltd

Deadline of this Job:
15 June 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Thursday, June 02, 2022 , Base Salary: Not Disclosed

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SENRI Ltd jobs in Kenya

JOB DETAILS:
About the job
Who We Are
Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing way they work at enterprises, and strengthening distribution networks in Africa. Starting from 2015, we have been successful in development of the service and acquisition of customers in Nigeria, Kenya and Uganda, with a multi-national team of Nigerian and Japanese. For further growth and empowering our team, we need you now.

Scope of Work
Support corporate customers to utilize our service
• Lead trainings with new customers (incl. product setup)
• Check usage of sales reps to identify who's using / not using
• Communicate with sales reps in case they have any challenges in usage
• Solve challenges of customer (manager) satisfaction
• Send reports accordingly
Other administrations

Requirement
• Hands-on experience in MS Office, especially MS Excel.
• Adaptable and high-initiative
• Have a good communication & problem solving skill

Working conditions
• Working hour: 8:30-17:30
• Working day: Monday – Friday
• Compensation to be discussed based on his/her capability and experience
• Probational period will be 3-6 months
• Long-term employment decision to be made by the end of this period

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Please send the CVs below.
recruiting.ke@senriltd.com


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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 15 June 2022
Duty Station: Kenya
Posted: 02-06-2022
No of Jobs: 1
Start Publishing: 02-06-2022
Stop Publishing (Put date of 2030): 02-06-2065
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