Deadline of this Job: 31 December 2022
JOB DETAILS:
Requirements:
• At least 4 years of experience in a similar role
• Strong leadership and management skills
• Excellent organizational and communication abilities
• Mature and able to handle sensitive information with discretion
• Proficiency in Microsoft Office and other relevant software
Responsibilities:
• Oversee and manage the administrative team and ensure that all tasks are completed efficiently and effectively
• Develop and implement policies and procedures to improve the efficiency and effectiveness of the administrative department
• Manage the budget for the administrative department and ensure that expenses are kept within budget
• Coordinate with other departments to ensure that all administrative needs are met
• Supervise the maintenance and upkeep of the office facilities and equipment
• Assist in the recruitment and training of new administrative staff
• Handle sensitive and confidential information with discretion
• Perform other duties as assigned
As Operations Specialist you will be responsible for processing customer requests for quotations, samples, returns and demo equipment also will be taking care of coordination logistics for deliveries, demo equipment, returns, documents, returns and recall in East Africa Region.
Other Key Responsibilities: -
• Monitor and track the status of customer orders, customer queries and complaints, freight shipment
• Active daily correspondence with COE OM regarding partner and customer order placements, backorders, allocation/re-allocation, lot number and expiry acceptance and confirmations, shipments, and related activities
• Active daily correspondence with COE finance and credit regarding partner and customer order pre-payments, letter of credit and account status.
• Active daily correspondence with local product specialists, local sales and territory managers on pricing and product knowledge.
• Capturing of service claims
• Ensure coordination among commercial and supply chain teams for effective planning of deliveries of products to customers and distributors, and reduce documentation errors and delays to avoid penalties
• Maintain records of partner and customer interactions, file and documents.
• Support Distributor Excellence initiatives.
• Supporting partner and customers with expediting customs clearance.
• Coordinate tender completions
• Prepare and co-ordinate the sign-off of letter of authorization for customers.
• Compile operations and distributor excellence performance reports and dashboard data for Africa
About You:-
• A bachelor’s degree in Logistics/Commerce/ Supply Chain/ Business Administration or Equivalent
• Minimum 2 years work experience in Import activities into African countries along with 1 – 2 years of operational logistics and/customer service experience, Healthcare sector experience is preferred
• Proficient in Microsoft Excel and Power Point
• Keep records of customer interactions, process customer accounts and file documents
• Knowledge of Incoterms and customs import and export documentation and processes
• Must be a team player supporting businesses activities
• Flexibility and adaptability in changing environment
• Result-oriented, proactive to learn new tasks quickly
• Attentive to details and works under high pressure of tough deadlines and requests from distributors and internal stakeholders
POSITION SUMMARY
Position Purpose: The Sr. Manager, Awards Management helps direct and supports compliance management of a diverse portfolio of awards which includes contracts, grants, and cooperative agreements from a broad set of funders.
Position Overview: This position works with staff from across Winrock to support and recommend improvements to award related workflows and helps develop and implement systems to strengthen overall compliance with award terms and conditions, applicable regulations, and WI policy. Supervises; researches and interprets award compliance requirements; advises staff on appropriate solutions; and helps in the development of training, guidance documents, and other tools.
This position reports to the Home Office and is not project based but supports our projects in West Africa, full fluency in French is required.
POSITION RESPONSIBILITIES
Major Responsibilities
• Provides guidance and identifies training needs to ensure award functions are implemented consistently across the global organization.
• Coordinates with contract and program staff to develop, analyze, revise, amend, review and support negotiations of contract documents, including contracts, grants, cooperative agreements, subawards, grants under contract (GUCs) and FAR-governed subcontracts, ensuring the best possible terms for Winrock.
• Prepares and delivers award briefs to staff and subs, advising them on award compliance requirements.
• Reviews subagreements and modifications, including consultant agreements; notifies director of problems and risks; and takes the lead in researching disputes concerning contractual issues.
• Reviews prior approval, consent to subcontract, and waiver requests prior to submission to ensure the appropriate award/regulatory clauses are cited and the justification is well-supported.
• Researches and interprets funder rules and regulations and recommends risk mitigation strategies and solutions to program staff.
• As requested, visit field offices to assess compliance and support system strengthening and review to ensure organization of required documentation.
• Remains current on changes within the industry through resource sites, publications, and continuing education, and provides training and refresher sessions on pertinent topics.
• Acts as the “compliance go-to person” and provides guidance and advice to program staff on compliance issues and questions.
• Develops and delivers training, tools, and other guidance documents.
• Projects a qualified appearance and cooperative attitude, maintains high ethical standards of integrity, and respects confidentiality in representing Winrock International to always ensure a professional representation.
• Works across Winrock to identify areas for improving knowledge management, sharing tools, and improving field focus for awards management.
• Performs additional responsibilities as assigned.
POSITION QUALIFICATIONS
• Education: Bachelor’s degree, or equivalent experience, in Business Administration, International Affairs, English, or related field required. Master’s degree preferred.
Experience:
• Minimum of 7 years of experience in a business setting or work in a regulatory environment, including experience in U.S. government grants and contract management, required.
• Experience working with international development organizations in a headquarters or field environment preferred.
• Previous training development and delivery experience preferred.
• Computer/Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint, Teams).
• Communication Skills: Excellent verbal and written communications skills including writing, editing, and proof-reading required.
• Language: Fluency in English required.
• Required Travel: Ability to travel domestically and internationally as needed.
• Working Hours: Must be able to participate in two (2) one (1)-hour meetings with the home office each week from 9-10pm Manila time.
JOB DETAILS:
Requirements:
• At least 4 years of experience in a similar role
• Strong leadership and management skills
• Excellent organizational and communication abilities
• Mature and able to handle sensitive information with discretion
• Proficiency in Microsoft Office and other relevant software
Responsibilities:
• Oversee and manage the administrative team and ensure that all tasks are completed efficiently and effectively
• Develop and implement policies and procedures to improve the efficiency and effectiveness of the administrative department
• Manage the budget for the administrative department and ensure that expenses are kept within budget
• Coordinate with other departments to ensure that all administrative needs are met
• Supervise the maintenance and upkeep of the office facilities and equipment
• Assist in the recruitment and training of new administrative staff
• Handle sensitive and confidential information with discretion
• Perform other duties as assigned
Deadline of this Job: 31 December 2022
JOB DETAILS:As Operations Specialist you will be responsible for processing customer requests for quotations, samples, returns and demo equipment also will be taking care of coordination logistics for deliveries, demo equipment, returns, documents, returns and recall in East Africa Region.
Other Key Responsibilities: -
• Monitor and track the status of customer orders, customer queries and complaints, freight shipment
• Active daily correspondence with COE OM regarding partner and customer order placements, backorders, allocation/re-allocation, lot number and expiry acceptance and confirmations, shipments, and related activities
• Active daily correspondence with COE finance and credit regarding partner and customer order pre-payments, letter of credit and account status.
• Active daily correspondence with local product specialists, local sales and territory managers on pricing and product knowledge.
• Capturing of service claims
• Ensure coordination among commercial and supply chain teams for effective planning of deliveries of products to customers and distributors, and reduce documentation errors and delays to avoid penalties
• Maintain records of partner and customer interactions, file and documents.
• Support Distributor Excellence initiatives.
• Supporting partner and customers with expediting customs clearance.
• Coordinate tender completions
• Prepare and co-ordinate the sign-off of letter of authorization for customers.
• Compile operations and distributor excellence performance reports and dashboard data for Africa
About You:-
• A bachelor’s degree in Logistics/Commerce/ Supply Chain/ Business Administration or Equivalent
• Minimum 2 years work experience in Import activities into African countries along with 1 – 2 years of operational logistics and/customer service experience, Healthcare sector experience is preferred
• Proficient in Microsoft Excel and Power Point
• Keep records of customer interactions, process customer accounts and file documents
• Knowledge of Incoterms and customs import and export documentation and processes
• Must be a team player supporting businesses activities
• Flexibility and adaptability in changing environment
• Result-oriented, proactive to learn new tasks quickly
• Attentive to details and works under high pressure of tough deadlines and requests from distributors and internal stakeholders
Deadline of this Job: 13 January 2023
JOB DETAILS:POSITION SUMMARY
Position Purpose: The Sr. Manager, Awards Management helps direct and supports compliance management of a diverse portfolio of awards which includes contracts, grants, and cooperative agreements from a broad set of funders.
Position Overview: This position works with staff from across Winrock to support and recommend improvements to award related workflows and helps develop and implement systems to strengthen overall compliance with award terms and conditions, applicable regulations, and WI policy. Supervises; researches and interprets award compliance requirements; advises staff on appropriate solutions; and helps in the development of training, guidance documents, and other tools.
This position reports to the Home Office and is not project based but supports our projects in West Africa, full fluency in French is required.
POSITION RESPONSIBILITIES
Major Responsibilities
• Provides guidance and identifies training needs to ensure award functions are implemented consistently across the global organization.
• Coordinates with contract and program staff to develop, analyze, revise, amend, review and support negotiations of contract documents, including contracts, grants, cooperative agreements, subawards, grants under contract (GUCs) and FAR-governed subcontracts, ensuring the best possible terms for Winrock.
• Prepares and delivers award briefs to staff and subs, advising them on award compliance requirements.
• Reviews subagreements and modifications, including consultant agreements; notifies director of problems and risks; and takes the lead in researching disputes concerning contractual issues.
• Reviews prior approval, consent to subcontract, and waiver requests prior to submission to ensure the appropriate award/regulatory clauses are cited and the justification is well-supported.
• Researches and interprets funder rules and regulations and recommends risk mitigation strategies and solutions to program staff.
• As requested, visit field offices to assess compliance and support system strengthening and review to ensure organization of required documentation.
• Remains current on changes within the industry through resource sites, publications, and continuing education, and provides training and refresher sessions on pertinent topics.
• Acts as the “compliance go-to person” and provides guidance and advice to program staff on compliance issues and questions.
• Develops and delivers training, tools, and other guidance documents.
• Projects a qualified appearance and cooperative attitude, maintains high ethical standards of integrity, and respects confidentiality in representing Winrock International to always ensure a professional representation.
• Works across Winrock to identify areas for improving knowledge management, sharing tools, and improving field focus for awards management.
• Performs additional responsibilities as assigned.
POSITION QUALIFICATIONS
• Education: Bachelor’s degree, or equivalent experience, in Business Administration, International Affairs, English, or related field required. Master’s degree preferred.
Experience:
• Minimum of 7 years of experience in a business setting or work in a regulatory environment, including experience in U.S. government grants and contract management, required.
• Experience working with international development organizations in a headquarters or field environment preferred.
• Previous training development and delivery experience preferred.
• Computer/Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint, Teams).
• Communication Skills: Excellent verbal and written communications skills including writing, editing, and proof-reading required.
• Language: Fluency in English required.
• Required Travel: Ability to travel domestically and internationally as needed.
• Working Hours: Must be able to participate in two (2) one (1)-hour meetings with the home office each week from 9-10pm Manila time.