Deadline of this Job: 15 August 2022
JOB DETAILS:
The duties and responsibilities of the officer will entail:
• Developing, managing and overseeing implementation of communication and branding strategy and policy;
• Managing corporate events;
• Developing and managing information, education and communication materials;
• Ensuring a positive corporate image of the Centre;
• Managing corporate communications;
• Managing and providing media liaison services; and
• Developing, managing and overseeing implementation of corporate social responsibility programs.
Job Specification
For appointment to this grade, a candidate must:
• Have at least four (4) years relevant work experience;
• Have Bachelors degree in Communication or its equivalent qualification from a recognized institution,
• Masters degree in a relevant field will be an added advantage;
• Have Professional qualification and membership where applicable;
• Demonstrated results in work performance; and
• Fulfil the requirements of Chapter Six of the Constitution.
JOB DETAILS:
The duties and responsibilities of the officer will entail:
• Developing, managing and overseeing implementation of communication and branding strategy and policy;
• Managing corporate events;
• Developing and managing information, education and communication materials;
• Ensuring a positive corporate image of the Centre;
• Managing corporate communications;
• Managing and providing media liaison services; and
• Developing, managing and overseeing implementation of corporate social responsibility programs.
Job Specification
For appointment to this grade, a candidate must:
• Have at least four (4) years relevant work experience;
• Have Bachelors degree in Communication or its equivalent qualification from a recognized institution,
• Masters degree in a relevant field will be an added advantage;
• Have Professional qualification and membership where applicable;
• Demonstrated results in work performance; and
• Fulfil the requirements of Chapter Six of the Constitution.
Media and Communication Officer job at International Organization for Migration (IOM)
Core Functions / Responsibilities:
• Provide technical inputs to support the development and implement IOM Somalia´s internal and external communications strategies, in line with the Organization’s guidelines and donor
• requirements, that promote an accurate narrative on displacement, migration and other issues central to IOM with the media, general public, donors, the UN and other key partners.
• Recommend and organize outreach activities and assist the Chief of Mission in carrying out initiatives that promote IOM’s image and increase the awareness of IOM activities in the country.
• Supervise and coordinate the production of relevant multimedia communications content in a cohesive manner, including press notes, feature stories, videos, photo essays, and social media
• content, and provide timely editorial guidance on whether they are best suited for publication on national, regional or global IOM platforms, in close consultation with the Regional Media and
• Communications Officer in Nairobi.
• Maintain IOM Somalia´s online presence, including its social media accounts and website, with an aim of increasing the impact of IOM Somalia´s digital outreach.
• Contribute to the development and strengthening of links with international and local media to share information and help raise the visibility of IOM operations in Somalia.
• Supervise IOM Somalia communications support staff, including technical Communications Assistants and Graphic Designers, and participate in recruitment processes for additional consultants and service providers when necessary.
• Gather, draft, and disseminate public information on IOM Somalia activities both in writing and verbally, including Media Lines to Take for emerging issues.
• Assist in enhancing IOM Somalia´s communications capacity by contributing to the development of training materials and providing and evaluating training to staff members and
• key implementing partners in aspects of media and communications management.
• Facilitate cooperation and coordination on communications with relevant actors, including United Nations (UN) agencies, Non-Governmental Organizations (NGOs) and relevant stakeholders, through participation in relevant inter-agency groups and working groups to encourage information flow and community engagement activities across agencies.
• Undertake field duty travel to take photographs and video footage and gather material for multi-media content showcasing the humanitarian situation and work being undertaken by IOM
• Somalia.
• Facilitate suitable gender and diversity representation in IOM communications products.
• Collaborate closely with the Programme Support Unit (PSU) for the production of situation-reports, mission updates and other public information products to update donors and partners on IOM operations in Somalia.
• Collaborate with other departments to contribute to the development and dissemination of appropriate Communication for Development (C4D) approaches, including awareness raising
campaigns.
• Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
Master’s degree in Journalism, Communications, Marketing, Development, International Relations, or a related field from an accredited academic institution with two years of relevant professional experience; or University degree in the above fields with four years of relevant professional experience.
Experience
Experience in digital communications and social media;
Experience in corporate writing and editing;
Experience with donor visibility activities;
Experience with media liaison;
Experience in humanitarian communications; and
Experience working in the region and/or in an emergency setting an advantage.
Skills
Strong interpersonal skills and ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;
Excellent writing skills;
High level of professionalism and ability to work under pressure and adhere to strict deadlines in a complex and fast changing environment;
Demonstrated gender awareness and gender sensitivity;
Skills in graphic design, particularly using Adobe programmes an advantage;
Skills in photography and videography, both shooting and editing an advantage; and
Knowledge of international agencies like the UN and the humanitarian system an advantage
Deadline of this Job: 09 August 2022
JOB DETAILS:
Background:
Oxfam in Kenya is a development, humanitarian and campaigning organization that works with others to challenge poverty and inequality. Oxfam envisages a transformed Kenyan society in which each individual regardless of gender, religion, ethnicity or social standing is able to access basic services and fully participates in decision making processes on issues that affect their lives and can be heard.
Oxfam has worked in Kenya since 1963 and is currently guided by the 2015-2020 strategic plan focusing on four goals;
Civil society maximizes civil society space and ensures more equitable raising and spending of financial resources at county and national level
Poor and marginalized communities get a fair share of natural resources and their benefits.
Women will gain power over their lives to participate in, and contribute to, public life.
The severity of future humanitarian crises on communities in Kenya is reduced.
Objective
Oxfam in Kenya in partnership with national partners, is implementing two projects one on Democracy, Climate justice and Education for All and the other on Civil society capacity building for improved fiscal justice.
These projects seek to tackle inequality and poverty by promoting economic and social justice through accountable, transparent and gender responsive policies on resource mobilization, allocation and spending.
Scope of work
This consultancy will specifically support;
• Support the OKOA Uchumi Coalition in design work of logos, policy briefs and other relevant documentation.
• Support Oxfam and FIA in the designing, packaging documentation of the USAWA festival products
• Support social media engagement, design & layout of documents, packaging information, providing infographics and social media amplification among other roles.
• Support the development audio-visual documentation (5 case stories) as a tool for advocacy during the implementation of partner activities (utilize audio-visual clips, voice pops, infomercials and short documentaries to drive online traffic).
Other responsibilities.
Monitor and evaluate communication results for the planned events. – Provide reports after completion of the communication activities as agreed.
Duration
The provision of the Services is from August – December 2022.
Fees and expenses
The consultancy fees will be exclusive of expenses and payment of the agreed fee and shall be due on completion of this assignment. In accordance with the Expenses Summary for Consultants, Oxfam in Kenya shall cater for all travel costs, telephone calls, stationary, photocopying and printing related to this assignment. However, where necessary, Oxfam in Kenya will reimburse those reasonable expenses necessary for the proper performance of the Services; provided these are agreed in advance and that you provide all relevant receipts. These expenses are in respect of general overheads, which would reasonably be expected to occur in the provision of consultancy services.
Tax and VAT arrangements
Oxfam in Kenya will deduct withholding tax from the consultancy fees which will be in conformity with the prevailing government rates and submit the same to the Government of Kenya. The consultant will be entitled to a copy of the tax submission certificate on request.
Intellectual Property and Confidentiality of Information
All documents, data and information accessed will be treated as confidential and used solely to facilitate the retreat. Individuals will not be quoted in the reports without their permission.
All the required documents and reports in their draft and final versions shall be submitted to Oxfam in Kenya within agreed timelines and shall remain the explicit property of the organisation.
Supervision
The overall supervisor of this assignment will be by the Tax Justice Programme Officer and Tax Justice Strategist
Bid Requirements
Interested and qualified consultants are invited to submit their expressions of interest, which should include the following:
A suitability statement, including commitment to availability for the entire assignment.
Information demonstrating specific experience of the consultant relevant to the assignment including the scope and scale of similar assignments. Please provide details of similar assignment undertaken.
Technical capacity of consultants in terms of their qualifications and competencies for the assignment. Please attach detailed CVs and relevant portfolio undertaken in the past five (5) years.
A detailed financial proposal showing a clear breakdown of the costs including all the chargeable taxes.
Adherence to Oxfam principles and policies
Once hired, the consultant shall operate under the principles governing Oxfam ways of working including adherence to policies and procedures of Oxfam with regards to such key issues as non-partisan, neutrality, gender sensitivity, impartiality and accountability, mainstreaming of Gender and HIV/AIDS as well as other policies governing Oxfam operations on transport usage, security guidelines and confidentiality of information collected.
JOB REF: SMCC/09 - Senior Manager Corporate Communication
Job Description
JOB TITLE Senior Manager Corporate
Communication
DIRECTORATE Directorate of Corporate Services
DEPARTMENT Corporate Communication
GRADE/LEVEL IRA 3
IMMEDIATE SUPERVISOR Director Corporate Services
TERMS OF SERVICE Five (5) years Contract renewable subject to performance
a) Job Purpose
Senior Manager, Corporate Communication is responsible for establishing and maintaining IRA’s positive reputation and brand image through effective corporate communication strategies and practices, media management, stakeholder engagement, corporate social responsibility, creating brand personality and events management. The position is also responsible for developing and implementing strategies aimed at enhancing and maintaining service delivery and good customer experience.
b) Job Specifications
Duties and responsibilities will entail:
I. Managerial / Supervisory Responsibilities
i) Provide strategic leadership, advice and direction in the implementation and realization of the Authority’s corporate communication and customer service needs;
ii) Lead in the design, development and management of the Authority’s Corporate Communications, Service delivery and experience agenda to ensure objectives are aligned with the Authority’s strategic agenda;
iii) Provide innovative and creative leadership in the areas of Corporate Communication, Media Relations and Management, Crisis
Communication, Customer Service and Experience and Service delivery among others;
iv) Promote and facilitate research in corporate communication and innovative customer service Corporate Communication initiatives to keep abreast with emerging customer needs and expectations;
v) Develop and execute Communication Strategies and programs to support business decisions and overall implementation of the Strategic Plan to enable the Authority respond and address its internal and external stakeholders’ needs and expectations;
vi) Formulate, implement and manage the Authority’s Media Relations Plans and lead in message development to “tell the Authority’s story” in alignment with its mandate and strategic objectives while also constantly monitoring the media;
vii) Develop and foster the implementation of Customer Relations Strategies for enhanced customer experience, value addition, and customer satisfaction;
viii) Coordinate the development, implementation and review of the Authority’s service charter to ensure delivery of quality service and enhanced customer experience;
ix) Develop and execute the Authority’s corporate image and brand strategy in alignment with corporate objectives;
x) Oversee content development, management, and dissemination for traditional and digital media channels for increased and sustained brand positioning, publicity, and robust stakeholder engagement;
xi) Coordinate the development and execution of Crisis Communication Processes and Plans to maintain a positive reputation and brand value/image;
xii) Design, develop and manage the Authority’s media and publicity campaigns across various platforms and media for enhanced brand value, reputation, visibility, and sustained stakeholder engagement;
xiii) Oversee the development and implementation of the Corporate Social Responsibility Policy and Plans to address the emerging and long-term needs of the citizens within the Authority’s business environment;
xiv) Oversee the implementation of the Stakeholder Engagement strategy to effectively engage in lobbying and advocacy programs, establish and maintain strategic corporate partnerships and alliances for the realization of the Authority’s mandate;
xv) Oversee design, development, production and dissemination of Information Education and Communication (IEC) materials, various publications, visibility products, reports, briefs for various audiences across assorted platforms, including for persons living with disabilities for enhanced understanding and inclusion;
xvi) Coordinate regular research and surveys in brand communication, service delivery and proactively obtain market trends and insights on brand value and customer satisfaction levels;
xvii) Conceptualize, design and oversee the execution and management of all corporate events in support of achieving organizational mandate and corporate visibility;
xviii) Oversee development, implementation and review of the Directorate’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations;
xix) Ensure compliance and direct the implementation of the Risk Management Policy Framework; and support the CEO in ensuring that the framework is integrated in the day-to-day activities of the Authority;
xx) Undertake performance management, training and development, coaching and mentoring for all staff within the department.
II. Operational Responsibilities / Tasks
i) Implement, and track the impact of the Authority’s communication plans and programmes to ensure effectiveness and improvement. ii) Establish a media database and initiate partnerships with media organizations and journalists; interact and pitch stories/op-eds of interest; organize media field visits and sensitization of reporters and editors.
iii) Lead in the identification and mitigation of IRA communications challenges and risks
iv) Oversee the implementation of management of departmental day to day
activities
v) Oversee development of the Corporate Communication Department
Performance Contract (PC) vi) Oversee the maintenance and well representation of IRA’s brand manual and corporate image
vii) Lead in the performance appraisal and identification of skill gaps and training needs of the staff in the Department
viii) Appraise the Corporate Communication Department staff
ix) Coordinate preparation of quarterly and annual departmental performance reports on implementation of the strategic plan, performance contract and operational/annual work plans
x) Ensure compliance with the department’s standard operating procedures
xi) Plan, prepare and execute stakeholder and publicity activities in furtherance of the Authority’s mandate.
xii) Provide backstopping and share information on all corporate communication, customer service and service delivery activities.
xiii) Participate in joint financial sector regulator forums
xiv) Initiate training, nurturing and mentoring of all departmental officers
c) Persons Specifications
i) Masters Degree in Mass Communication, Communication Studies,
Journalism, Public Relations or any other approved equivalent;
ii) Bachelors degree in Mass Communication, Communication Studies, Journalism, Public Relations or any other approved equivalent qualifications from a recognized University/Institution;
iii) Possess twelve (12) years experience in Communications or relevant field, eight (8) years of which should be in a Management position
iv) Leadership Course lasting not less than four (4) weeks
OR
Management Course lasting not less four (4) weeks
v) Member of a relevant professional body
vi) Supervisory Course for not less than two (2) weeks;
vii) Possess a certificate in Computer proficiency
viii) Meet the provision of Chapter Six of the Constitution of Kenya
d) Competencies and skills
i) Excellent oral and written communication skills;
ii) Strong negotiation skills
iii) Strong communication and reporting skills;
iv) Strong analytical and numerical skills;
v) Strong organization and interpersonal skill;
vi) Mentoring, coaching and leadership skills;
vii) Conflict management; and
viii) Ability to work under pressure, prioritize and multi-task.
Deadline of this Job: 03 August 2022
JOB DETAILS:
Job Title: Media Analyst
Department: Media Monitoring
Reporting To: Media Manager
Based At: Kenya
About Farsight Group:
Farsight Africa Group is a leading full-service Pan-African communications company that delivers public finance management services and impactful solutions to companies, governments, development organizations and individuals across East Africa.
Farsight Africa Group has established a reputation in the marketplace for working in complex and challenging environments that demand a comprehensive understanding of local cultures, indigenous communication practices and relationships with stakeholders at both the grassroots and national level.
Summary:
The Media analyst’s core responsibility is to conduct analysis of communication content on online and offline (traditional) for assigned clients. They shall manage the metadata collection, research, coding and quality assurance process to ensure delivery of insightful quality analysis reports.
Duties & Responsibilities:
• Data collection and compilation using providing data collection and capture tools
• Quality assurance of monitored data and feedback to data collection teams
• Provide weekly monthly and quarterly analysis reports as per client needs.
• Development of analysis methods to streamline and simplify report generation.
• Integration of various data sources to generate reports that address specific client objectives.
• Training and guiding teams on analysis data collection and coding
• Reporting and presentation of the analysis reports.
• Attending client feedback meetings and implementing the same on reports.
• Working with advertising and research teams to align analysis reports.
• Work on any media related projects as might be requested from time to time.
Job Requirements:
• 5 years’ experience in media monitoring and PR online Analysis
• Experience in Social Media and Content analysis
• Experience with online data collection & analysis tools
• A Bachelor’s degree
Deadline of this Job: 09 August 2022
JOB DETAILS: Core Functions / Responsibilities:
• Provide technical inputs to support the development and implement IOM Somalia´s internal and external communications strategies, in line with the Organization’s guidelines and donor
• requirements, that promote an accurate narrative on displacement, migration and other issues central to IOM with the media, general public, donors, the UN and other key partners.
• Recommend and organize outreach activities and assist the Chief of Mission in carrying out initiatives that promote IOM’s image and increase the awareness of IOM activities in the country.
• Supervise and coordinate the production of relevant multimedia communications content in a cohesive manner, including press notes, feature stories, videos, photo essays, and social media
• content, and provide timely editorial guidance on whether they are best suited for publication on national, regional or global IOM platforms, in close consultation with the Regional Media and
• Communications Officer in Nairobi.
• Maintain IOM Somalia´s online presence, including its social media accounts and website, with an aim of increasing the impact of IOM Somalia´s digital outreach.
• Contribute to the development and strengthening of links with international and local media to share information and help raise the visibility of IOM operations in Somalia.
• Supervise IOM Somalia communications support staff, including technical Communications Assistants and Graphic Designers, and participate in recruitment processes for additional consultants and service providers when necessary.
• Gather, draft, and disseminate public information on IOM Somalia activities both in writing and verbally, including Media Lines to Take for emerging issues.
• Assist in enhancing IOM Somalia´s communications capacity by contributing to the development of training materials and providing and evaluating training to staff members and
• key implementing partners in aspects of media and communications management.
• Facilitate cooperation and coordination on communications with relevant actors, including United Nations (UN) agencies, Non-Governmental Organizations (NGOs) and relevant stakeholders, through participation in relevant inter-agency groups and working groups to encourage information flow and community engagement activities across agencies.
• Undertake field duty travel to take photographs and video footage and gather material for multi-media content showcasing the humanitarian situation and work being undertaken by IOM
• Somalia.
• Facilitate suitable gender and diversity representation in IOM communications products.
• Collaborate closely with the Programme Support Unit (PSU) for the production of situation-reports, mission updates and other public information products to update donors and partners on IOM operations in Somalia.
• Collaborate with other departments to contribute to the development and dissemination of appropriate Communication for Development (C4D) approaches, including awareness raising
campaigns.
• Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
Master’s degree in Journalism, Communications, Marketing, Development, International Relations, or a related field from an accredited academic institution with two years of relevant professional experience; or University degree in the above fields with four years of relevant professional experience.
Experience
Experience in digital communications and social media;
Experience in corporate writing and editing;
Experience with donor visibility activities;
Experience with media liaison;
Experience in humanitarian communications; and
Experience working in the region and/or in an emergency setting an advantage.
Skills
Strong interpersonal skills and ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;
Excellent writing skills;
High level of professionalism and ability to work under pressure and adhere to strict deadlines in a complex and fast changing environment;
Demonstrated gender awareness and gender sensitivity;
Skills in graphic design, particularly using Adobe programmes an advantage;
Skills in photography and videography, both shooting and editing an advantage; and
Knowledge of international agencies like the UN and the humanitarian system an advantage
Deadline of this Job: 09 August 2022
JOB DETAILS:
Background:
Oxfam in Kenya is a development, humanitarian and campaigning organization that works with others to challenge poverty and inequality. Oxfam envisages a transformed Kenyan society in which each individual regardless of gender, religion, ethnicity or social standing is able to access basic services and fully participates in decision making processes on issues that affect their lives and can be heard.
Oxfam has worked in Kenya since 1963 and is currently guided by the 2015-2020 strategic plan focusing on four goals;
Civil society maximizes civil society space and ensures more equitable raising and spending of financial resources at county and national level
Poor and marginalized communities get a fair share of natural resources and their benefits.
Women will gain power over their lives to participate in, and contribute to, public life.
The severity of future humanitarian crises on communities in Kenya is reduced.
Objective
Oxfam in Kenya in partnership with national partners, is implementing two projects one on Democracy, Climate justice and Education for All and the other on Civil society capacity building for improved fiscal justice.
These projects seek to tackle inequality and poverty by promoting economic and social justice through accountable, transparent and gender responsive policies on resource mobilization, allocation and spending.
Scope of work
This consultancy will specifically support;
• Support the OKOA Uchumi Coalition in design work of logos, policy briefs and other relevant documentation.
• Support Oxfam and FIA in the designing, packaging documentation of the USAWA festival products
• Support social media engagement, design & layout of documents, packaging information, providing infographics and social media amplification among other roles.
• Support the development audio-visual documentation (5 case stories) as a tool for advocacy during the implementation of partner activities (utilize audio-visual clips, voice pops, infomercials and short documentaries to drive online traffic).
Other responsibilities.
Monitor and evaluate communication results for the planned events. – Provide reports after completion of the communication activities as agreed.
Duration
The provision of the Services is from August – December 2022.
Fees and expenses
The consultancy fees will be exclusive of expenses and payment of the agreed fee and shall be due on completion of this assignment. In accordance with the Expenses Summary for Consultants, Oxfam in Kenya shall cater for all travel costs, telephone calls, stationary, photocopying and printing related to this assignment. However, where necessary, Oxfam in Kenya will reimburse those reasonable expenses necessary for the proper performance of the Services; provided these are agreed in advance and that you provide all relevant receipts. These expenses are in respect of general overheads, which would reasonably be expected to occur in the provision of consultancy services.
Tax and VAT arrangements
Oxfam in Kenya will deduct withholding tax from the consultancy fees which will be in conformity with the prevailing government rates and submit the same to the Government of Kenya. The consultant will be entitled to a copy of the tax submission certificate on request.
Intellectual Property and Confidentiality of Information
All documents, data and information accessed will be treated as confidential and used solely to facilitate the retreat. Individuals will not be quoted in the reports without their permission.
All the required documents and reports in their draft and final versions shall be submitted to Oxfam in Kenya within agreed timelines and shall remain the explicit property of the organisation.
Supervision
The overall supervisor of this assignment will be by the Tax Justice Programme Officer and Tax Justice Strategist
Bid Requirements
Interested and qualified consultants are invited to submit their expressions of interest, which should include the following:
A suitability statement, including commitment to availability for the entire assignment.
Information demonstrating specific experience of the consultant relevant to the assignment including the scope and scale of similar assignments. Please provide details of similar assignment undertaken.
Technical capacity of consultants in terms of their qualifications and competencies for the assignment. Please attach detailed CVs and relevant portfolio undertaken in the past five (5) years.
A detailed financial proposal showing a clear breakdown of the costs including all the chargeable taxes.
Adherence to Oxfam principles and policies
Once hired, the consultant shall operate under the principles governing Oxfam ways of working including adherence to policies and procedures of Oxfam with regards to such key issues as non-partisan, neutrality, gender sensitivity, impartiality and accountability, mainstreaming of Gender and HIV/AIDS as well as other policies governing Oxfam operations on transport usage, security guidelines and confidentiality of information collected.
Deadline of this Job: 18 August 2022
JOB DETAILS: JOB REF: SMCC/09 - Senior Manager Corporate Communication
Job Description
JOB TITLE Senior Manager Corporate
Communication
DIRECTORATE Directorate of Corporate Services
DEPARTMENT Corporate Communication
GRADE/LEVEL IRA 3
IMMEDIATE SUPERVISOR Director Corporate Services
TERMS OF SERVICE Five (5) years Contract renewable subject to performance
a) Job Purpose
Senior Manager, Corporate Communication is responsible for establishing and maintaining IRA’s positive reputation and brand image through effective corporate communication strategies and practices, media management, stakeholder engagement, corporate social responsibility, creating brand personality and events management. The position is also responsible for developing and implementing strategies aimed at enhancing and maintaining service delivery and good customer experience.
b) Job Specifications
Duties and responsibilities will entail:
I. Managerial / Supervisory Responsibilities
i) Provide strategic leadership, advice and direction in the implementation and realization of the Authority’s corporate communication and customer service needs;
ii) Lead in the design, development and management of the Authority’s Corporate Communications, Service delivery and experience agenda to ensure objectives are aligned with the Authority’s strategic agenda;
iii) Provide innovative and creative leadership in the areas of Corporate Communication, Media Relations and Management, Crisis
Communication, Customer Service and Experience and Service delivery among others;
iv) Promote and facilitate research in corporate communication and innovative customer service Corporate Communication initiatives to keep abreast with emerging customer needs and expectations;
v) Develop and execute Communication Strategies and programs to support business decisions and overall implementation of the Strategic Plan to enable the Authority respond and address its internal and external stakeholders’ needs and expectations;
vi) Formulate, implement and manage the Authority’s Media Relations Plans and lead in message development to “tell the Authority’s story” in alignment with its mandate and strategic objectives while also constantly monitoring the media;
vii) Develop and foster the implementation of Customer Relations Strategies for enhanced customer experience, value addition, and customer satisfaction;
viii) Coordinate the development, implementation and review of the Authority’s service charter to ensure delivery of quality service and enhanced customer experience;
ix) Develop and execute the Authority’s corporate image and brand strategy in alignment with corporate objectives;
x) Oversee content development, management, and dissemination for traditional and digital media channels for increased and sustained brand positioning, publicity, and robust stakeholder engagement;
xi) Coordinate the development and execution of Crisis Communication Processes and Plans to maintain a positive reputation and brand value/image;
xii) Design, develop and manage the Authority’s media and publicity campaigns across various platforms and media for enhanced brand value, reputation, visibility, and sustained stakeholder engagement;
xiii) Oversee the development and implementation of the Corporate Social Responsibility Policy and Plans to address the emerging and long-term needs of the citizens within the Authority’s business environment;
xiv) Oversee the implementation of the Stakeholder Engagement strategy to effectively engage in lobbying and advocacy programs, establish and maintain strategic corporate partnerships and alliances for the realization of the Authority’s mandate;
xv) Oversee design, development, production and dissemination of Information Education and Communication (IEC) materials, various publications, visibility products, reports, briefs for various audiences across assorted platforms, including for persons living with disabilities for enhanced understanding and inclusion;
xvi) Coordinate regular research and surveys in brand communication, service delivery and proactively obtain market trends and insights on brand value and customer satisfaction levels;
xvii) Conceptualize, design and oversee the execution and management of all corporate events in support of achieving organizational mandate and corporate visibility;
xviii) Oversee development, implementation and review of the Directorate’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations;
xix) Ensure compliance and direct the implementation of the Risk Management Policy Framework; and support the CEO in ensuring that the framework is integrated in the day-to-day activities of the Authority;
xx) Undertake performance management, training and development, coaching and mentoring for all staff within the department.
II. Operational Responsibilities / Tasks
i) Implement, and track the impact of the Authority’s communication plans and programmes to ensure effectiveness and improvement. ii) Establish a media database and initiate partnerships with media organizations and journalists; interact and pitch stories/op-eds of interest; organize media field visits and sensitization of reporters and editors.
iii) Lead in the identification and mitigation of IRA communications challenges and risks
iv) Oversee the implementation of management of departmental day to day
activities
v) Oversee development of the Corporate Communication Department
Performance Contract (PC) vi) Oversee the maintenance and well representation of IRA’s brand manual and corporate image
vii) Lead in the performance appraisal and identification of skill gaps and training needs of the staff in the Department
viii) Appraise the Corporate Communication Department staff
ix) Coordinate preparation of quarterly and annual departmental performance reports on implementation of the strategic plan, performance contract and operational/annual work plans
x) Ensure compliance with the department’s standard operating procedures
xi) Plan, prepare and execute stakeholder and publicity activities in furtherance of the Authority’s mandate.
xii) Provide backstopping and share information on all corporate communication, customer service and service delivery activities.
xiii) Participate in joint financial sector regulator forums
xiv) Initiate training, nurturing and mentoring of all departmental officers
c) Persons Specifications
i) Masters Degree in Mass Communication, Communication Studies,
Journalism, Public Relations or any other approved equivalent;
ii) Bachelors degree in Mass Communication, Communication Studies, Journalism, Public Relations or any other approved equivalent qualifications from a recognized University/Institution;
iii) Possess twelve (12) years experience in Communications or relevant field, eight (8) years of which should be in a Management position
iv) Leadership Course lasting not less than four (4) weeks
OR
Management Course lasting not less four (4) weeks
v) Member of a relevant professional body
vi) Supervisory Course for not less than two (2) weeks;
vii) Possess a certificate in Computer proficiency
viii) Meet the provision of Chapter Six of the Constitution of Kenya
d) Competencies and skills
i) Excellent oral and written communication skills;
ii) Strong negotiation skills
iii) Strong communication and reporting skills;
iv) Strong analytical and numerical skills;
v) Strong organization and interpersonal skill;
vi) Mentoring, coaching and leadership skills;
vii) Conflict management; and
viii) Ability to work under pressure, prioritize and multi-task.
Deadline of this Job: 03 August 2022
Job Title: Media Analyst
Department: Media Monitoring
Reporting To: Media Manager
Based At: Kenya
About Farsight Group:
Farsight Africa Group is a leading full-service Pan-African communications company that delivers public finance management services and impactful solutions to companies, governments, development organizations and individuals across East Africa.
Farsight Africa Group has established a reputation in the marketplace for working in complex and challenging environments that demand a comprehensive understanding of local cultures, indigenous communication practices and relationships with stakeholders at both the grassroots and national level.
Summary:
The Media analyst’s core responsibility is to conduct analysis of communication content on online and offline (traditional) for assigned clients. They shall manage the metadata collection, research, coding and quality assurance process to ensure delivery of insightful quality analysis reports.
Duties & Responsibilities:
• Data collection and compilation using providing data collection and capture tools
• Quality assurance of monitored data and feedback to data collection teams
• Provide weekly monthly and quarterly analysis reports as per client needs.
• Development of analysis methods to streamline and simplify report generation.
• Integration of various data sources to generate reports that address specific client objectives.
• Training and guiding teams on analysis data collection and coding
• Reporting and presentation of the analysis reports.
• Attending client feedback meetings and implementing the same on reports.
• Working with advertising and research teams to align analysis reports.
• Work on any media related projects as might be requested from time to time.
Job Requirements:
• 5 years’ experience in media monitoring and PR online Analysis
• Experience in Social Media and Content analysis
• Experience with online data collection & analysis tools
• A Bachelor’s degree