JOB DESCRIPTION
• Manages the reduction of forward roll rates to prevent accounts from moving into impairment bearing brackets.
• To manage and lead staff and serve as a subject matter expert in the capabilities of Pre-NPL loans
• To ensure the effective and efficient rehabilitation, collections, and recovery of outstanding amounts in the Pre-NPL loans
• To implement and manage Pre-delinquency Strategies
• To support the development of self-cure models
• To aid the effective management of technical arrears
• Adherence and adoption of the Pre-NPL watchlist and monitoring policies and processes
Key Responsibilities
REHABILITATION AND COLLECTIONS OF THE PRE- NPL LOANS PORTFOLIO
• Guides and mentors’ staff to identify opportunities where distressed debt solutions can be provided to customers and staff alike in order that they can be rehabilitated back to the performing loans portfolio
• Designs the required strategies and formulates effective tactical plans to maximise collections on unwilling customers through instituting legal and collections actions in the most efficient manner to reduce the monthly impairment charges
• Ensures that in-house and outsourced collections strategies are effectively executed in order to achieve agreed collections rates. The outsource strategies must be driven in collaboration with the Vendor manager
• Operates within delegated authority levels and ensures that subordinates have the requisite mandates to perform their daily tasks
• Actions delegated tasks from the Head, Rehabilitation and Recoveries within specified deadlines and reporting requirements
• Reports suspicious transactions to Fraud Prevention Services and to the Money Laundering Officer where appropriate
• Ensures consistency in the execution of Bank policy and procedures in order to adhere to all laid down governance requirements regarding actions instituted in the Pre-NPL portfolio
• Ensures continuous improvement on set performance benchmarks in order to yield optimal performance levels
• Evaluates and improves on existing practices within Specialised Recoveries in order to ensure continued effectiveness and processing efficiencie
• Acts within the prescribed mandate insofar instituting legal action and supporting of Liquidators
Other Vacancies
Deadline of this Job: 22 December 2022
Deadline of this Job: 24 December 2022