Deadline of this Job: 31 December 2022
JOB DETAILS:Job Description
To grow a high quality SME client portfolio both in cheap and stable deposits and loans and manage all client relationships to ensure world class customer service and maximum returns.
• Lead generation and conversion to business (Loans, Fixed Deposits, business accounts etc.)
• To champion SME product in the Branches
• Client retention through world class customer service
• Relationship Management of existing SME clients
• Account utilization by all SME clients
• Proper KYC vetting of clients using supporting documents and SME appraisal tools
• Proper loan appraisals measured by approval success rate
• Ensuring every application is approved by the authorized signatories
• Documentation and integrity
• Compliance to Credit Policy, Compliance and audit standards together with company policies and procedures
• Dissemination of information to prospective clients about Faulu
• Products and service awareness
• Ensuring clients understand our operations policy with regard to accessing our services and products
• Periodic SME training to the branch staff to enhance awareness and cross selling
• Ensuring account utilization -all business proceeds to be banked through Faulu
• Relationship management – scheduled and adhoc client visits, calls, etc.
• On time loan repayment and follow ups
• Understanding the underlying causes of default and take remedial actions as per credit policy
• Attain PAR targets
• Networking with SME Business Forums, events, etc.
• Stakeholder relationship management; local administration, dealers, etc.
• Monitor, on a continuous basis, all transitions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
• Obtain, verify and maintain proper identification of customers wishing to make transactions whether directly or through proxy.
• Adhere to all the due diligence measures when conducting transactions as enshrined in the Bank's AML, KYC & CFT policies, procedures and guidelines
Deadline of this Job: 31 December 2022
JOB DETAILS:19. Public Relation Officer J.G CPSB 07 ‘M’
Positions: - 1
Terms of Service: - Contract
Duties and Responsibilities
1. Develop Public Relations (PR) campaigns and media relations strategies
2. Collaborate with internal teams (e.g. marketing) and maintain open communication with senior management
3. Edit and update promotional material and publications (brochures, videos, social media posts etc.)
4. Prepare and distribute press releases
5. Organize PR events e.g. open days, press conferences
6. Seek opportunities for partnerships, sponsorships and advertising
7. Address inquiries from the media and other parties
8. Track media coverage and follow news and information trends
9. Prepare and submit PR reports
10. Manage PR issues in the County
Requirements for Appointment
1. Hold a bachelor’s degree in Public Relations, Journalism, Communications or a related field
2. A master’s degree in a relevant field will be an added advantage
3. Proven experience as a Public Relations Officer or similar PR role
4. Experience managing media relations (online, broadcast and print)
5. Background in researching, writing and editing publications
6. Excellent organizational skills
7. Ability to work under pressure
8. Creativity and problem solving
9. Strong Communication ability (Oral and Written)
10. Proficient in MS Office and social media
Deadline of this Job: 30 December 2022
JOB DETAILS:Duties and Responsibilities
Administrative
• Provide administrative and secretarial support to staff.
• Ensure meetings booked by staff and clients are promptly entered into the scheduler to avoid double bookings.
• Identify occurring deficiencies, maintenance issues and needs for repairs and arrange for their rectifications.
• Assist with supervision of cleaning and catering services to ensure they take place as per the standards and on time.
Reception
• Manning the reception desk with a high degree of poise and professionalism
• Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel.
• Receive and direct phone calls and enquires as appropriate to staff and clients.
• Respond to general enquires with accurate information.
• Record, sort and date stamp incoming mail and courier deliveries.
• Coordinate courier services to ensure deliveries are made on the same day and delivery notes are received and filed.
Procurement
• Maintain stationery inventory by checking stock to determine inventory levels, anticipated needed supplies and expediting orders.
• Receive, confirm and store office stationery.
• Raise LPOs for all procurement of goods and services upon receipt of approved quote/proforma invoice.
Competencies
• Ability to plan, organize & coordinate multiple activities simultaneously.
• Strong verbal, written, presentation and effective listening skills.
• Able to think on your feet.
• Keen eye for detail and accuracy.
• Ability to work well with others under deadline situations and respond to changes in priorities.
• Ability to work independently, take initiative, set priorities and see projects through to completion.
• Strong analytical and interpretation skills.
• Ability to exercise independent judgment and discretion while performing various responsibilities.
• Ability to work quickly and under pressure to meet deadlines.
• Strong organizational skills.
• High level of integrity and ability to keep confidentiality
Qualifications
• Degree in Business Management from a recognized University.
• A diploma in Front Office Operations will be an added advantage.
• Knowledge of administrative and clerical procedures
• Switch board operation experience highly desirable.
• Mastery in written & spoken Chinese & English is a must.
• Working knowledge on reporting and tracking systems for programs management.
• 2-5 years’ work experience in front office reception support services in a busy organization.
• Proficiency in Ms Office, planning tools, using a computer, printer & scanner