Sales Jobs at TalentintheCloud ,Bank of Africa Kenya Limited , Unilever and companies

JOB DETAILS:

Job Purpose
The role’s purpose is to develop, expand and maintain quality portfolio of SME clients for the branch through customer acquisition and retention in line with the Bank’s Strategy

Responsibilities and Accountabilities

Financial Management
• Manage a portfolio of SME customers, focusing on increasing product penetration, profitability and customer satisfaction.
• Develop new relationships with SME clients with an aim of increasing the number of SME accounts, attaining good quality asset and liabilities book for the branch in line with the set budgets
• Grow branch fees and commissions through targeted product and service offering to the SME portfolio.
• Thoroughly review credit applications to reduce the possibility of NPA and proactively manage recovery of NPA in the event of default.
• Participate in marketing activities within the business area in order to maximize an appropriate growth in business.
• Continuously mine data base shared by the line manager of target markets in the area guided by the market demographics/sectors

Customer Service
• Ensure 100% TAT in terms of service delivery.
• Ensure timely and accurate processing of customer requests and loan applications as per laid down SLAs and documented procedures.
• Create a data base of all key clients within assigned portfolio to ensure continuous care calls/visits to build and enhance relationship
• Relationship management on the assigned portfolio.
• Quick resolution and/ or escalation of customer complaints

Internal processes
• 100% Compliance with internal and external regulatory policies and practices maintaining an appropriate level of risk management within the assigned portfolio
• Zero frauds within the assigned portfolio
• Ensure optimal and relevant product offerings to the SME clients
• Complete all the documents relating to the loan application and prepare the proposal for credit analysis and approval as per bank’s credit policy.

Learning and growth
• Product / Service Knowledge on bank Products (Avg. Score for Product Knowledge Test)
• Personal development: Attend various trainings facilitated by the Bank and own initiated
• Enhanced cross selling skills to improve the client’s product equipment rate

Minimum Requirements

Work Experience
• Previous experience in sales-added advantage

Academic & Professional Qualifications
• University Degree preferably in Business related field such as Economics, Finance & Accounting from recognized institution by Commission for University Education.
• Master’s degree in a relevant field and Banking/Business professional qualification is added advantage.

JOB DETAILS:

Successful candidate for this role will work & grow with support of leaders and teams in Global and local Brand branding as they drive & sustain our growing Market share and volumes across all brands and categories.

Key Responsibilities:
• You will have the opportunity to work with global & local Marketing teams in crafting brand and consumer strategies that will ultimately influence consumer behaviour toward your category and ultimately your brand.
• You will decide the strategic direction your brands will take in different markets.
• You will think of ways in which to marry the needs of the market with the brand strengths and drive market development through the development of toolkits that are appropriate and implementable.
• You will project lead innovation that is key for market growth and brand growth. This will allow you to work cross functionally and interact with people from different areas of expertise to deliver an innovation in full and on time.
• You will explore different channels in which to explode your brand messaging. You will also work closely with your customer team in developing activation that is tailored by retailer and that will assist you in growing your brand share and volumes

Minimum Requirements:
• Minimum of bachelor’s degree in any Business-related course
• Young talents with demonstrated experience, knowledge, or passion of FMCG industry.
• For experienced candidates 1-2 years’ will be maximum experience considered.
• Great passion about brands marketing
• High sense of customer obsession & focused on customer solutions
• Innovative thinker with good strategic, logistical skills.
• Strong analytical skills and able to derive insights into actionable plans
• Flexible and adaptable to highly volatile and fast phased environment
• Demonstrate great communication and interpersonal skills