Internships/ Trainee jobs at Busara Center and Other Companies in Kenya

 
Deadline of this Job: 02 December 2022  

Busara is looking for Intern to support the Talent team's operations by supporting the provision of efficient and effective services in talent acquisition, recruitment and selection, induction, performance management, and training and development initiatives. We hope that’s you.
The Talent Intern will report to the Senior Officer - Talent and will work alongside other members of the People Division as guided.

Key Accountabilities/Responsibilities
• Partner with the Senior Officer, Talent Acquisition on sourcing, candidate targeting, and recruiting potential employees
• Support in tracking job posts in the Applicant Tracking System and externally to various career sites and college boards.
• Assist in administrative and logistical tasks related to open enrollment procedures (career fairs etc.)
• Support coordination of interview processes by preparing candidates for interviews, scheduling interviews, and liaising on any logistics as guided.
• Schedule onboarding sessions for new hires and support in communication towards the end of their probationary period.
• Support the coordination of ‘lunch and learn’ activities and the successful delivery by external and internal facilitators.
• Store learning materials in accessible platforms after the training sessions
• Support in sharing organizational communication on any talent activities as assigned
• Support administrative activities within the team as assigned

Knowledge, Skills, and Experience
• Bachelor’s Degree in a relevant field.
• 6 months experience in previous internships/work engagements in the same field is preferred.
• Have strong curiosity with the desire to learn new things and put yourself in new situations.
• Gitty: you display a certain level of endurance that gets you through busy seasons, work hard to improve upon a given interest, and do it again.
• Empathetic: you have the ability to see a situation from another person’s viewpoint, build rapport quickly, listen attentively and demonstrate excellent interpersonal skills
• Keen on details: you are someone who approaches actions with a critical mindset and thinks through every detail without allowing distractions to interfere with the process.
• Highly organized: you are able to prioritize and maintain lists and schedules to ensure details are not overlooked
• Strong communication skills/problem solving skills

Deadline of this Job: 09 November 2022

As a Call centre Telesales Intern, you will be provided with a list of customers at the beginning of the shift. You will actively reach out to the targeted customers by initiating calls to raise awareness on Twiga's products & services and encourage them to make a purchase.

This will be a good opportunity to learn a new skill set while working alongside Call centre professionals. The internship period will be 1-2 months, breakfast, lunch and a transportation stipend will be provided each month. The call centre location will be Tatu City DC.

Key Responsibilities
• Provide customers with information about Twiga's products or services in order to create interest in the brand.
• Ask promising leads qualifying questions which can help reveal prospects’ willingness to buy.
• Use scripts to offer additional products or services based on past purchasing behaviour.
• Transfer unresolved issues for escalation to relevant persons and follow up for timely resolution.
• Offer excellent customer service to all customers.
• Call customers after a sale to make sure they are satisfied with the product or service.
• Enter and update customer information in the database and ensure confidentiality of customer information.

Minimum Qualifications and Experience
• Currently enrolled in an accredited university or college obtaining a certificate or diploma.
• Well presented and able to communicate effectively in English; in both verbal and written communication.
• Be flexible and adaptable to changing environment and needs.
• Be patient, persuasive and persistent.
• Available to begin internship immediately.

Other Vacancies
Deadline of this Job: 02 December 2022