Deadline of this Job: 29 November 2022
As the Solutions Engineer- Technology and Innovation, you will perform the following and/or similar activities:
Strategy Development
• Working across network partners and internal stakeholders to build context and identify key potential technology solutions to accelerate impact
• Developing a responsive and evolving strategy to prioritize and develop these key technologies, working closely with the Technology & Innovation team and key senior stakeholders to invest them in the strategy
• Providing regular updates internally and externally regarding progress, and regularly revisiting the modifying the solutions strategy as needs change
Requirements Gathering, Analysis and Execution
• Gathering requirements for prioritized projects through stakeholder interviews and discussion, ensuring that all projects are accessible, inclusive of the various needs of the network and sustainable beyond the 3-year length of this role
• Synthesizing requirements and developing holistic solutions to meet the needs of your stakeholders, ensuring that key needs and requirements are met within project and budgetary constraints
• Working both individually and collaboratively across the Technology & Innovation team and any external vendors or collaborators needed to develop and deliver prioritized solutions
• Ensuring that end users are trained and supported along with the Technology & Innovation Operations team
• Identifying key metrics and measures of success, and reporting on those throughout the phases of each project
• Identifying and managing key improvements through user and stakeholder interviews
Community Building and Management
• Developing a community of technology enthusiasts across the network, and working across key stakeholders internally and throughout the network to share best practice and amplify the impact of community members
• Where possible, involving the community members in the development of the technology solutions identified as part of the three year strategy
• Encouraging and supporting community-developed solutions
As the ideal candidate, you will bring:
• Computer Science or related degree and/or equivalent years of formal training and experience
• 5+ years of relevant working experience and a portfolio of work
• Web development experience, preferably including familiarity with Drupal or other PHP-based site development
• REST-based API development experience
• Data manipulation/wrangling, including Python and Google Cloud
• Comfort and experience in engaging with new technologies
• Participation in open-source development projects and communities
• An understanding of working with technology in bandwidth-constrained environments
• Passion about Education and Ed Tech
• History of driving technology projects from inception to delivery
• Strong business analyst skills, communications skills and ability to manage multiple diverse stakeholders
• Sensitivity to diversity in backgrounds and beliefs (e.g., racial, cultural, socioeconomic, political, etc.)
• Deeply committed to the mission, vision and values of Teach For All
As the Solutions Engineer- Technology and Innovation, you will perform the following and/or similar activities:
Strategy Development
• Working across network partners and internal stakeholders to build context and identify key potential technology solutions to accelerate impact
• Developing a responsive and evolving strategy to prioritize and develop these key technologies, working closely with the Technology & Innovation team and key senior stakeholders to invest them in the strategy
• Providing regular updates internally and externally regarding progress, and regularly revisiting the modifying the solutions strategy as needs change
Requirements Gathering, Analysis and Execution
• Gathering requirements for prioritized projects through stakeholder interviews and discussion, ensuring that all projects are accessible, inclusive of the various needs of the network and sustainable beyond the 3-year length of this role
• Synthesizing requirements and developing holistic solutions to meet the needs of your stakeholders, ensuring that key needs and requirements are met within project and budgetary constraints
• Working both individually and collaboratively across the Technology & Innovation team and any external vendors or collaborators needed to develop and deliver prioritized solutions
• Ensuring that end users are trained and supported along with the Technology & Innovation Operations team
• Identifying key metrics and measures of success, and reporting on those throughout the phases of each project
• Identifying and managing key improvements through user and stakeholder interviews
Community Building and Management
• Developing a community of technology enthusiasts across the network, and working across key stakeholders internally and throughout the network to share best practice and amplify the impact of community members
• Where possible, involving the community members in the development of the technology solutions identified as part of the three year strategy
• Encouraging and supporting community-developed solutions
As the ideal candidate, you will bring:
• Computer Science or related degree and/or equivalent years of formal training and experience
• 5+ years of relevant working experience and a portfolio of work
• Web development experience, preferably including familiarity with Drupal or other PHP-based site development
• REST-based API development experience
• Data manipulation/wrangling, including Python and Google Cloud
• Comfort and experience in engaging with new technologies
• Participation in open-source development projects and communities
• An understanding of working with technology in bandwidth-constrained environments
• Passion about Education and Ed Tech
• History of driving technology projects from inception to delivery
• Strong business analyst skills, communications skills and ability to manage multiple diverse stakeholders
• Sensitivity to diversity in backgrounds and beliefs (e.g., racial, cultural, socioeconomic, political, etc.)
• Deeply committed to the mission, vision and values of Teach For All
Deadline of this Job: 12 December 2022
Specific Responsibilities
• Respond to ICT user requests and coordinate in the management of the user helpdesk.
• Set-up of ICT equipment (laptops and phones) for new staff and when new equipment is purchased or during computer replacements.
• Troubleshoot problems, hardware components, desktop operating system software, and application software.
• Carry out preventive maintenance of hardware equipment including cleaning of equipment.
• Setting up and supporting teleconference & video conference meetings and administration of virtual tools used by the fund. This includes happy hours and staff meetings recordings.
• Monitor backup systems and procedures and conducting backups for staff.
• Install, monitor, and perform updates for the antivirus software.
• Update the ICT equipment inventory and ICT record-keeping.
• Develop and provide user training for basic hardware and software.
• Creating and maintaining procedures and tools for correct recording and progress of IT support requests.
• Perform minor repairs to equipment and arrange for other servicing needs.
• Assists in the installation of commercial and in-house software and related upgrades.
• Develop and provide user training for basic hardware and software use.
• Provide support in developing tools, Work with Microsoft Office and SharePoint platform.
• Maintain a detailed inventory of all UAF-Africa ICT assets issued to all staff, interns, and consultancy.
• Perform other tasks within projects as assigned.
Specific Responsibilities
• Respond to ICT user requests and coordinate in the management of the user helpdesk.
• Set-up of ICT equipment (laptops and phones) for new staff and when new equipment is purchased or during computer replacements.
• Troubleshoot problems, hardware components, desktop operating system software, and application software.
• Carry out preventive maintenance of hardware equipment including cleaning of equipment.
• Setting up and supporting teleconference & video conference meetings and administration of virtual tools used by the fund. This includes happy hours and staff meetings recordings.
• Monitor backup systems and procedures and conducting backups for staff.
• Install, monitor, and perform updates for the antivirus software.
• Update the ICT equipment inventory and ICT record-keeping.
• Develop and provide user training for basic hardware and software.
• Creating and maintaining procedures and tools for correct recording and progress of IT support requests.
• Perform minor repairs to equipment and arrange for other servicing needs.
• Assists in the installation of commercial and in-house software and related upgrades.
• Develop and provide user training for basic hardware and software use.
• Provide support in developing tools, Work with Microsoft Office and SharePoint platform.
• Maintain a detailed inventory of all UAF-Africa ICT assets issued to all staff, interns, and consultancy.
• Perform other tasks within projects as assigned.
Deadline of this Job: 24 November 2022
Requirements
Required experience
• 3 years of experience in a field relevant to communications, knowledge and content management or related field with minimum 2 years of relevant work experience with social intranets, digital content development, knowledge and information management projects or other relevant initiatives at national/international level
Other Vacancies
Requirements
Required experience
• 3 years of experience in a field relevant to communications, knowledge and content management or related field with minimum 2 years of relevant work experience with social intranets, digital content development, knowledge and information management projects or other relevant initiatives at national/international level
Other Vacancies
Deadline of this Job: 29 November 2022
Deadline of this Job: 29 November 2022
Deadline of this Job: 29 November 2022
Deadline of this Job: 29 November 2022
Deadline of this Job: 30 November 2022