Deadline of this Job: 11 November 2022
Duties and Accountabilities
Specifically, the Senior Executive Assistant will be responsible for the following:
Managing the Country Director’s Office
• Manages the Country Director’s schedule; organizes and coordinates relevant briefing or background material for meetings. Screens and prioritizes incoming correspondence and messages to the CD, independently responding to extensive and diverse inquiries, liaising with others in the CMU, including Washington and making independent decisions when multiple courses of actions are required. Monitors and follows up on issues related to the Country Director’s function and ensures that relevant staff members are informed. Handles sensitive and confidential information. Ensures timely submission and review of briefing materials and appropriate follow-up actions, making sure materials are presented to the Country Director for review prior to meetings.
• Initiates and coordinates all aspects of the CD’s travel schedule (i.e., SAP, ticket and hotel reservations, visa requests, etc.) including coordinating the travel and protocol needs of the Country Director while on mission.
• Drafts correspondence and prepares and ensures adherence to administrative guidelines and overall quality of outputs requiring the Country Director’s signature.
• Provides general research support and utilizes all relevant computer software to retrieve, maintain and manipulate data and independently respond to diverse inquiries and make decisions when multiple courses of action are possible.
• Establishes and maintains relevant files and databases for the CMU.
• Ensures the quality and timeliness of information emanating from the front office; independently decides and follows through on appropriate dissemination of information to staff by sharing reports, status updates and other information as necessary.
• Serves as the first point of contact and liaison with an extensive network of contacts at the most senior levels, both internally and externally. Provides follow-up on required actions and monitors compliance. Responds to diverse inquiries and makes decisions when multiple courses of action are possible. Establishes and maintains an effective network of contacts with Government officials at the highest level.
Duties and Accountabilities
Specifically, the Senior Executive Assistant will be responsible for the following:
Managing the Country Director’s Office
• Manages the Country Director’s schedule; organizes and coordinates relevant briefing or background material for meetings. Screens and prioritizes incoming correspondence and messages to the CD, independently responding to extensive and diverse inquiries, liaising with others in the CMU, including Washington and making independent decisions when multiple courses of actions are required. Monitors and follows up on issues related to the Country Director’s function and ensures that relevant staff members are informed. Handles sensitive and confidential information. Ensures timely submission and review of briefing materials and appropriate follow-up actions, making sure materials are presented to the Country Director for review prior to meetings.
• Initiates and coordinates all aspects of the CD’s travel schedule (i.e., SAP, ticket and hotel reservations, visa requests, etc.) including coordinating the travel and protocol needs of the Country Director while on mission.
• Drafts correspondence and prepares and ensures adherence to administrative guidelines and overall quality of outputs requiring the Country Director’s signature.
• Provides general research support and utilizes all relevant computer software to retrieve, maintain and manipulate data and independently respond to diverse inquiries and make decisions when multiple courses of action are possible.
• Establishes and maintains relevant files and databases for the CMU.
• Ensures the quality and timeliness of information emanating from the front office; independently decides and follows through on appropriate dissemination of information to staff by sharing reports, status updates and other information as necessary.
• Serves as the first point of contact and liaison with an extensive network of contacts at the most senior levels, both internally and externally. Provides follow-up on required actions and monitors compliance. Responds to diverse inquiries and makes decisions when multiple courses of action are possible. Establishes and maintains an effective network of contacts with Government officials at the highest level.
Deadline of this Job: 03 November 2022
PURPOSE
The role is responsible for handling Card Issuing and acquiring business disputes as per scheme rules and regulations and existing bank operational procedures.
PRIMARY RESPONSIBILITIES:
• Daily processing of all card disputes on both issuing and acquiring business segments as per the card scheme rules, regulations and set bank procedures
• Review of disputes to identify appropriate resolution steps towards chargeback processing, representments, pre-arbitrations, compliance and arbitration processing
• Daily tracking of all card disputes confirmations, processing and financial settlements to ensure that chargeback settlement values are received and passed to the cardholders on all card scheme disputes and that proper actions are taken on all card represented financial transactions
• Ensure all acquired ATM and retail related chargebacks are promptly reviewed and appropriate action taken to ensure financial liability does not crystalize on the bank
• Ensure all card disputes settlement values from the schemes are correctly posted to Bank General Ledger and Card Management Systems
PURPOSE
The role is responsible for handling Card Issuing and acquiring business disputes as per scheme rules and regulations and existing bank operational procedures.
PRIMARY RESPONSIBILITIES:
• Daily processing of all card disputes on both issuing and acquiring business segments as per the card scheme rules, regulations and set bank procedures
• Review of disputes to identify appropriate resolution steps towards chargeback processing, representments, pre-arbitrations, compliance and arbitration processing
• Daily tracking of all card disputes confirmations, processing and financial settlements to ensure that chargeback settlement values are received and passed to the cardholders on all card scheme disputes and that proper actions are taken on all card represented financial transactions
• Ensure all acquired ATM and retail related chargebacks are promptly reviewed and appropriate action taken to ensure financial liability does not crystalize on the bank
• Ensure all card disputes settlement values from the schemes are correctly posted to Bank General Ledger and Card Management Systems
Deadline of this Job: 04 November 2022
Overall Job Purpose
The Credit Administration Office will be responsible for ensuring that all loan documentation post approval meets the Lending Policy, Credit operations procedures manual and legal requirements. Accurate and timely processing of loan facility from offer generation, instructions to Valuers, Instructions to Advocates, disbursements initiation, customer’s full monthly due advice letters, management report within area of control and covenant monitoring.
Principle Accountabilities
• Ensure accurate, adequate and speedy preparation of offer letters including all approval conditions while ensuring the approval matrix is adhered to.
• Ensure timely Issuance of instructions to Valuers for landed properties.
• Effective follow up of Valuers and Dispatch of Valuation reports, Offer letters to RMs for
• onward forward to customers
• Ensure all approval conditions are met before release of instructions to advocates.
Other Vacancies
Overall Job Purpose
The Credit Administration Office will be responsible for ensuring that all loan documentation post approval meets the Lending Policy, Credit operations procedures manual and legal requirements. Accurate and timely processing of loan facility from offer generation, instructions to Valuers, Instructions to Advocates, disbursements initiation, customer’s full monthly due advice letters, management report within area of control and covenant monitoring.
Principle Accountabilities
• Ensure accurate, adequate and speedy preparation of offer letters including all approval conditions while ensuring the approval matrix is adhered to.
• Ensure timely Issuance of instructions to Valuers for landed properties.
• Effective follow up of Valuers and Dispatch of Valuation reports, Offer letters to RMs for
• onward forward to customers
• Ensure all approval conditions are met before release of instructions to advocates.
Other Vacancies
Deadline of this Job: 04 November 2022
Deadline of this Job: 10 November 2022
Deadline of this Job: 01 November 2022