Health medicine Jobs at Elizabeth Glaser, Terre des hommes (TDH), Penda Health, Astradental Services, Aga Khan University Hospital and African Institute for Development Policy (AFIDEP)

JOB DETAILS:
Technical Officer Retention, Adherence and Linkage

Reporting to the Retention, Adherence and Linkage Technical Advisor, the Retention, Adherence and Linkage Technical Officer will support the planning and implementation of Retention, Adherence, Psychosocial support and Linkage interventions required for HIV care and treatment and PMTCT services within Vukisha 95 supported facilities in collaboration with the Ministry of Health in Homa Bay County.

Patient Appointment Management
• Provide leadership and technical assistance to health facilities on Client Appointment Management system.
• Design and develop high quality patient-focused appointment management systems to increase demand creation & Retention for HIV care services at the facility at all Vukisha 95 supported site.

Defaulter Tracing & management (Retention)
• Ensures effective active client follow up systems at each Vukisha 95 supported facility through adoption and use of relevant job aids and data collection tools as per client retention and defaulter tracing SOPs.
• Provides technical assistance to health care facilities for planning, implementation and evaluation of patient tracing and retention systems and related data management, data quality assurance, data summarization and analysis.

Adherence Counseling
In collaboration with the adherence counselors/Peer Educators:-
• Plans and oversees the implementation of high quality patient-focused demand creation, adherence and retention activities including establishment of functional multidisciplinary adherence support teams at each supported site.
• Oversee the implementation and documentation of targeted adherence sessions for clients who are suspected for treatment failure (STF).
• Conducts capacity building of adherence support multidisciplinary teams, which will include HCW, PE, mentor mothers, LSE in provision of stigma free services which include HIV treatment literacy, adherence monitoring and psychosocial support with emphasis on EGPAF/National specific approach.

Psychosocial Support
• Oversees compliance to facility level adherence and psychosocial support Standard Operating Procedures (National and project specific) for PE work, Mentor mothers, Community linkages and defaulter tracing at within Vukisha 95 sites.
• Ensure the development of structured mechanisms within age- specific patient focused psychosocial support groups to deliver treatment literacy and address psychosocial and environmental barriers to optimal retention & adherence.
• Coordinate the establishment and management of Treatment literacy groups for various categories of clients.
• Support the Peer educators and adherence counselors develop a schedule for Treatment literacy sessions for the various groups.
• Ensure that PHDP interventions and treatment literacy activities are implemented and documented at each supported site.

Referral and linkages
• Guide development and maintenance of updated referral directories to strengthen community-networking activities in collaboration with Community Prevention team in Vukisha 95 supported sites.
• Establish community services inventory and SOPs for community-facility referral and linkages and vice versa.

Recording and Documentation
• Identify best practices, document, recommend, implement and disseminate effective and innovative approaches to adherence, client retention, defaulter tracing, community - facility linkage and stigma reduction at each supported site.

To Be Successful, You Will Have
• Degree in Clinical Psychology, Counselling psychology ,Social sciences or other equivalent qualifications in social sciences and/or Public Health.
• At least three (3) years project management experience working in demand creation, adherence counselling, psychosocial support and community linkages in HIV care and treatment/PMTCT.
• Proficiency in computer packages (Ms Word, Ms Excel, Ms Power Point).
• Familiar with and experience working with Government bodies particularly NASCOP , NACC
• Familiar with HIV community programs and facility retention programs including peer education and other MOH departments.
• Possess adequate facilitation, mentoring and counseling skills.
• Must understand PEPFAR /CDC/NASCOP/NACC Technical guidance requirements For HIV Care & Treatment particularly on Adherence.
• Dedicated team player with excellent organizational, interpersonal, communication, report writing and analytical skills details oriented.
Bonus Points If You Have
• Master’s degree will be an added advantage .


JOB DETAILS:
Health and Nutrition Project Manager

General description of the position:
• To provide overall management, leadership, and technical support in the development, implementation, monitoring, and evaluation of the Garissa nutrition project.
• Tdh will complement the Ministry of Health efforts to contribute to reduction in morbidity and mortality by early detection, referral and provision of appropriate treatment/management to severe malnourished children (6-59 months), pregnant and lactating women (PLW).
• In complement, a WASH component will be integrated in the activities. The project will be implemented in three sub-counties in Garissa County: Dadaab, Garissa Township and Lagadera.
• Tdh will work with Community Health Volunteers at community level, in health facilities staff and with Sub-County Health Teams to improve early detection, management, and referral of SAM (Severe Acute Malnutrition) children.

KEY AREAS OF ACCOUNTABILITY:
Project Management
• Oversee the implementation of the Garissa health and nutrition project and ensure that stated goals and objectives are met
• Ensure the health and nutrition project is appropriately monitored and evaluated, and that quality reports (narrative & financial) are written and submitted in a timely manner
• Prepare program work plans, budgets and manage grants in coordination with the Head of Programs and the Finance and Admin Coordinator and the Logistics Coordinator
• Work with the field teams to ensure that the nutrition project is implemented in conformity with the Tdh programmatic approaches and standards
• Provide accurate and regular reports, document results and maintain detailed records of the overall project activities
• Work with the M&E team in the design and roll out of the baselines, midterm reviews and end line reviews
• Work with the field team and M&E team to ensure that field experiences are documented and used to advocate on behalf of the communities with which we work

Financial Management
• Work with project team to develop expenditure forecast and procurement plans to guide implementation of approved awards
• Support the field teams in the implementation of the plans ensuring that donor rules and regulations are followed
• Regular monitoring of the project budget to ensure budgets are spent on time and according to forecast
• Review Budget vs. actual expenditure on a monthly basis with staff
• Undertake grant and budget revisions in consultation with the Head of Program and the Finance and Admin Coordinator
• Ensure best use of resources to benefit children’s

Coordination
• Engagement with communities and beneficiaries on project related issues.
• Coordination with local authorities, national authorities, UN, on project related issues and other government departments; other NGOs, CBOs in Kenya on project related issues.
• Represent Tdh to donor agencies as requested by the Head of Programs.
• Actively participate at coordination meetings/working groups

Integration and support
• Actively participate in integration and coordination of activities with Tdh’s other departments, particularly child protection activities.
• Ensure the Tdh child Safeguarding Policy, Policy to prevent sexual exploitation and code of Conduct are both understood by staff and all partners and that they are being effectively implemented.

Reporting
• Prepare monthly reports for submission to the Head of Programs;
• Ensure and quality donor reporting with the support of the Program Assistant, the M&E team and the Head of Programs

Human Resources
• Directly line manage officers, set their performance objectives and routinely monitor these objectives.

New business development
• Under the guidance of the Head of Programs, contribute to the development of new project ideas
• Propose new project ideas, based on field needs.

Skills and Behaviour
• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Tdh’s values
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Tdh, engages and motivates others
• Future orientated, thinks strategically
• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
• Approachable, good listener, easy to talk to
• Develops and encourages new and innovative solutions
• Willing to take disciplined risks
• Honest, encourages openness and transparency

Abuse Prevention Policy – Operational Risk Management
• Commit to respect Tdh Risk Management Policies including Code of Conduct, Child Safeguarding Policy, Safety and Security Policy and Anti-Fraud/Corruption Policy, Whistle Blowing Policy.
• Comply with Tdh Security Regulations
• Commit to ensure the best implementation possible of the Tdh Risk Management Policies
• Commit to inform supervisors and to deal with any cases, allegations, or possibility of transgression, even potential, of the Tdh Risk Management Policies.

Qualifications and Experience
• Bachelor’s degree in Nutrition, Nursing public health or related fields. MA degree is added advantage.
• Five years’ experience in coordinating, implementing and managing health and nutrition projects in INGOs at a similar budget level and with proven success for beneficiaries
• Strong knowledge and experience of drought emergency response and relevant stakeholders
• Excellent computer skills; MS Office, Epi-Info/SPSS, internet, Kobo
• Knowledge of international development, and of relevant UN structures and institutions (UNICEF in particular)
• Strong conceptual and analytical skills and the ability to think strategically and creatively
• Excellent communication skills (written/spoken) for lobbying and media work, and awareness of political sensitivities
• Demonstrable understanding of diversity issues and proven commitment to and evidence of promoting equity
• Ability to work well and flexibly in hard-working teams, while also able to take initiative and work under pressure with limited supervision
• Cultural sensitivity and the ability to build relationships and deliver outcomes across a range of contexts
• Fluency in written and spoken English and a local language is essential


JOB DETAILS:
Clinical Coordinator Lead

Scope of work
Core mandate is to work directly with the Clinical Coordinator In Charges and closely with Clinical Coordinators to standardize service levels, Operations, Organization, Communication and Escalation, Documentation and Billing at the Front Desk across the Medical centers.

Responsibilities:
Clinical Coordinator Lead for all the Clinical Coordinator In charges. Standardized Customer service & NPS as per Company Targets;
• Support all CCs and their in-charges to be effective in their roles with an aim to offer a great patient experience at all service points handled by CCs & ensure standardized customer service across all our branches at the Front Desk.
• Shadowing the Clinical Coordinators and sharing feedback with Clinical In Charges and the Branch Managers, on all aspects of the Clinical Coordinator functions(CS, Operations, Billing, Organization etc).
• Analyze various reports as pertains to the Clinical Coordinator functions and share with the BMs and Incharges.

Communication;
• Work with the Clinical Coordinators to improve internal communication with patients and external parties such as Partners.
• Escalation of concerns from MCs to leadership & vice versa

Wait time Management & Patient Flow;
• Work with Clinical In Charges to improve the actual and Perceived wait time for patients at the Reception.
• Escalation of issues contributing to increased wait time at the reception to the relevant persons.

Organization & Workflow Guidance;
• Work with the CCs to get organized on various important pieces at the Front desk( from desk arrangement to presentation, handover etc) for efficiency and productivity.
Medical Billing and Insurance;
• Ensure all the Clinical Coordinators across the branches adhere to the Billing guidelines, on EMR and various Partners;
• Act as a link between Billing and the Clinical coordinators, raise gaps and concerns realtime for faster resolution and Support.
• Ensure proper Registration, documentation & billing/credit process (Insurance claims: submission of documents to SO & pass 1 errors) across all Medical centers

Training & Development;
• Onboarding the CCs on new partners & new updates
• Work closely with the Billing team to ensure all CCs are Onboarded on the New Partners( Insurance and Capitation scheme), are aware of the process and Escalation Matrix.; -Onboarding all new CCs on their roles, Penda Operating Systems and Processes and KPIs. -Take the lead in implementing new Policies and Company Updates related to the Clinical Coordinators.
• Identifying training needs for Clinical Coordinators and working with other departments to train and monitor uptake.

Requirements:
• Strong Customer Service background & Outstanding patient interaction skills. - Great organizational, communication and presentation skills.
• Good understanding of Penda’s operational systems used by the CCs such as the EMR, TalentLMs etc and Billing Processes.
• Great team player with drive for results and enjoys being part of a team.
• Must be a CC in Charge for at least 1 year with outstanding Leadership Skills.


JOB DETAILS:
Clinic Administrator

Key Requirements
• Excellent communication and interpersonal skills (i.e. he/she must be a people person).
• Ability to multi-task
• Willingness and ability to work as part of a team
• Good analytical and problem-solving skills
• Must be detail and customer service oriented
• Possession of basic computer skills

Qualifications
• Must possess a Bachelor’s degree Health Care Management
• Experience working in a health care set up would be an added advantage

Personal Attributes
• Have a friendly approach, with good telephone and writing skills
• Be honest, reliable and trust-worthy
• Be punctual
• Be presentable and take care of your appearance
• Good organization skills


JOB DETAILS:
Laboratory Technologist, Clinical Chemistry

Job Summary
Reporting to the Section Head Chemistry, the Laboratory Technologist will ensure provision of effective, efficient, quality laboratory analytical services in the Laboratory.

Responsibilities
• Receive specimens for general and specialized chemistry for assays
• Maintain appropriate internal QC on chemistry/special chemistry analyzers
• Manage routine and planned preventive maintenance of equipment in the section
• Analyze tests with maximum efficiency to produce valid results ensuring maximum utilization of reagents and time
• Communicate urgent critical results to all concerned within recommended period of time and maintain appropriate documentation
• Participate in quality improvement and patient safety initiatives
• Participate in continuous medical education
• Observe and comply with Health and Safety regulations in the laboratory by maintaining high standards of hygiene and general cleanliness in work areas
• Prepare and package samples at appropriate temperature to be outsourced and hand-over to collection agents
• Develop and implement SOPs in general and special chemistry

Requirements
• Higher Diploma in clinical chemistry or Bachelor of Science in Medical Laboratory Sciences from a recognized institution;
• Registration with Kenya Medical Laboratory Technician and Technologists Board is mandatory;
• Minimum 3 (three) years’ working experience;
• Demonstrable computer literacy;
• Excellent interpersonal, verbal and written communication skills;
• Positive attitude towards work and other members of the team;
• Ability to work under pressure;
• Unquestionable integrity and ability to maintain confidentiality.
• Professional attitude and strong work ethic with attention to timeliness.


JOB DETAILS:
Activities:
Program Support
• Make sure that IMAM, MIYCN, and IMCI national protocols are applied in the targeted areas.
• Support outreach activities in identified hot spots.
• Ensure children and PLW under treatment have access toa dequate care.
• Supervise medical care provided to the beneficiaries in OTP, SC, SFP at both facility and outreach levels.
• Conduct supportive supervision jointly with MoH, WFP and UNICEF.
• Compile and analyze routine program and facility data.
• Monitor supplies consumption, project requirements and make orders in time.
• Participate in assessments and surveys as necessary.
• Ensure enhanced drug and supplies management system at health facilities in collaboration with the Sub-County Health Management Team (SCHMT) and County Health Management Team (CHMT) and nurse in charge.
• Carry out facility gap analysis in collaboration with the nurse in charge and develop plan of action and provide recommendation to program manager.
• In collaboration with the nurse in charge of the health facilities identify possible problems and solve them.

Capacity development
• Organize and provide training (classroom or OJT) to ministry of health staff according to the IMAM, MIYCN, HINI, IMCI national guidelines in order to improve quality of services delivered.
• Facilitate and support the formation and strengthening of existing mother mentor support groups.
• Strengthen documentation of activities and reporting at health facilities through on job coaching.

Coordination
• Ensure integration of nutrition program with other sectors particularly child protection and WASH
within the project.
• Facilitate and attend Facility Health Management Team meetings and Sub County Nutrition Technical Forum meetings in the absence of the Health and Nutrition Project Manager.
• Strengthen collaboration with MoH staff in order to ensure success of the project.
• Support SCNO in coordination of monthly Sub County nutrition technical meetings.
• Work in close collaboration with different stakeholder involved in health/nutrition activities: MOH, UN, NGOs
• Represent Tdh at Sub-County steering group meetings
• Participate capacity building of community health volunteers (CHVs) and community Health extension (CHEWs) worker in various topic in health and nutrition.
• Support CHVs to conduct screening and referral for pregnant women and children with malnutrition and to carry out follow up and tracing
• Provide weekly/Monthly situation report (Sitreps).

Child Protection
• Ensure children with oroetction needs are referrd to Child Porteciton Volunteers
• Ensure that identified children for cash assissatnce receive disburssments are coordinate with Tdh
Senior Child Portection Officer for follow up and post distribution monitoring.

Qualifications And Experience
• Bachelor’s degree in Public Health and/or Nutrition(minimum of 5 years’ experience in Health and Nutrition Programming with focus on Health systems strengthening)
• Previous experience in providing health system strengthening to MoH, NGO and other organization desirable.
• Strong representation skills at the county level with sound orientation of MoH systems in Kenya
• Team management experience.
• Excellent Communication skills, (Project reporting and evaluation experience).
• Strong training experience required.
• Good computer skills: MS Word and Excel.


JOB DETAILS:
Health Financing Expert

AFIDEP is looking for a Health Financing Expert to lead the design and implementation of this work in Kenya as well as provide oversight for the work in other African countries. The role will involve working hand-in-hand with the Ministry of Health (MoH) and other government ministries, parliament, and relevant private sector and civil society stakeholders at both national and sub-national levels. The focus will mainly be on providing the technical assistance and data/evidence that governments need to inform and accelerate the implementation of their commitments and strategies to increasing domestic financing for health, and enhancing efficiency in the use of health budget allocations. The candidate will focus their support on improving PHC, which is the most cost-effective way to save lives, as well as FP/MNCAH. Specifically, the candidate will:
• Provide overall leadership in the design and implementation of the health financing programme of work at AFIDEP.
• Work closely with senior leadership at the MoH to provide technical support needed to inform and accelerate Kenya’s implementation of its Health Financing Strategy 2020-2030.
• Lead the design and conduct of macro-economic and other analyses and modelling to generate data and evidence needed to inform government decisions on financing for health, as well as, enhancing efficiency in resource use.
• Present the data and evidence generated from these analyses above in high-quality technical briefs, reports, background papers, and presentations to high-level policymakers and other stakeholders.
• Provide technical support to government’s efforts in resource mobilization both domestically, including private sector engagement, and external financing to ensure health programs are financed more sustainably through diverse and innovative sources of funding.
• Design and implement a capacity strengthening plan for relevant MoH staff in analytical work, and data analysis, including costing, scenario modeling, budgeting, impact analyses, and other quantitative analyses that help assess opportunities to improve efficiency, effectiveness, and sustainability, as well as, make the case for sustained increments in government’s allocations to health.
• Lead the design and planning of highly-productive policy dialogues with high-level policymakers, private sector, and civil society.
• Oversee the monitoring, learning and evaluation of this to ensure sustained adaptation and integration of emerging lessons into the design of the work.
• Lead preparation of implementation reports to our funders who are supporting this work.

Qualifications
• PhD in economics, health economics, or other relevant disciplines, with more than 5 years of relevant experience in Kenya. Master’s degree in economics or health economics, with more than 7 years’ of relevant experience in similar roles may be considered.
• Demonstrated knowledge of health financing systems and related concepts, with an ability to review and analyze policies, strategies and plans in health financing and overall health systems.
• Excellent problem-solving, analytical, and quantitative skills, including attention to detail and experience in modeling using relevant statistical softwares.
• Strong communication skills, including preparation and delivery of compelling technical presentations, reports and other documents.
• Effective interpersonal skills, demonstrated ability to build strong professional relationships with a range of stakeholders, and excellent organizational skills.
• Proven ability to coordinate and manage multi-stakeholder and multi-country projects and timelines.
• Ability to work independently, set priorities, and handle multiple tasks concurrently.
• At least five years of senior-level and relevant experience in a demanding, results-oriented environment.