Deadline of this Job: 26 October 2022
Job Responsibilities
• Serve clients on all modes of engagement i.e messages, calls, social media and face-to-face.
• Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
• Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
• Respond to all requests for quotations sent through all modes of engagement.
• Ensure clients’ issues and complaints are addressed speedily and effectively.
• Handle after-sale-related queries such as warranty.
Job Responsibilities
• Serve clients on all modes of engagement i.e messages, calls, social media and face-to-face.
• Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
• Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
• Respond to all requests for quotations sent through all modes of engagement.
• Ensure clients’ issues and complaints are addressed speedily and effectively.
• Handle after-sale-related queries such as warranty.
Deadline of this Job: 26 October 2022
Duties and Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Other Vacancies
Duties and Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Other Vacancies
Deadline of this Job: 17 October 2022
Deadline of this Job: 26 October 2022Deadline of this Job: 25 October 2022