Human Resource Jobs at Wasoko and other companies

JOB DETAILS:
Director of Total Reward

Duties & Responsibilities:
• Develop a competitive total rewards strategy to support Wasoko’s mission and business goals
• Direct all design and implementation of our total rewards programs and policies
• Develop communication strategies and success metrics relating to total rewards
• Evaluate the effectiveness of existing compensation and benefits, cost effectiveness and alignment with company goals and values
• Ensure compliance with all governmental regulations related to compensation and benefits.
• Utilize a data driven approach to identify trends and recommend proactive solutions to attract and retain the right talent.
• Direct salary benchmarking and annual salary reviews
• Develop a compensation model for all roles and levels train people managers across the entire organization.
• Provide leadership to the total rewards team through effective coaching and performance management
• Advise senior leaders across the organization on trends within our markets

Requirements:
The successful candidate will possess:
• 7+ years of leadership experience in a People / HR role, (recent experience expanding and managing People Operations at a high-growth start-up a plus).
• Minimum 4+ years experience in a leadership role focused on the design and implementation of complex total rewards programs
• Experience supporting a fast growing workforce of 1000+ employees across multiple geographies
• Bachelor's degree required, Master’s degree or related certifications are a plus.
• Great attention to detail
• Strong communicator with the ability to provide both strategic foresight and feedback across all levels of employees
• Ability to professionally handle confidential information
• Strong EQ and ability to influence decisions
• Regional experience within Africa
• Previous experience working in fast-paced, decentralized environments; experience helping organizations scale
• French proficiency a bonus

JOB DETAILS:
People and Culture (HR) Director, WV Somalia

MAJOR RESPONSIBILITES
Strategy Development and Execution
• Provide strategic guidance and input to the senior leadership team in the alignment and execution of the National Office Strategy and business plans with Our Promise.
• Develop and implement People and Culture (P&C) strategy and business plan in support of and in alignment with country, regional and global strategic priorities.
• Lead in the planning and development of HR management and development strategy (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitudinal development, performance appraisals and quality management issues
• Serve and contribute as a member of the Crisis Management Team to ensure safety and security of staff. Serve as a member of the National Disaster Management Team, as applicable.

Staff engagement, Learning and Development
• Lead in the execution of Our Voice survey and leverage the results to enhance Staff and Organizational Well-being.
• Work with the senior leadership team to plan and drive measurable improvements in

Organizational Leadership, Culture, Agility and Effectiveness.
• Provide technical guidance in building the capacity, depth and breadth of National Office and Projects leadership to meet the evolving leadership needs, to realize Our Promise and to enable transformational mindsets and behaviors.
• Design and spearhead the development of staff capacity, including mindsets and behaviors, to work effectively in fragile contexts.
• Design and execute an orientation and on-boarding strategy that will enable staff to understand Our Promise and its implications on World Vision’s work in different contexts, including fragile.

Ensuring Staff engagement and well-being
• Maximise staff well-being to enable staff to embrace the opportunities and challenges in meeting Our Promise. Contextualise, promote and support systems, services and programs for staff well-being.
• Execute the Our Voice survey and leverage the results to enhance Staff and Organisational Well-being. Together with the senior leadership team, plan and drive measurable improvements in

Organisational Leadership, Culture, Agility and Effectiveness.
• Strengthen the quality of Staff Care and Peer Support interventions especially in fragile, response and conflict areas.
• Identify the organisational culture gaps and plan culture change interventions to promote leadership and staff mindset & behaviour changes to deliver our promise to the most vulnerable children.
• Design and execute compensation and benefits strategy, systems and processes in alignment to Our Promise that enable the organisation to attract and retain required staff for fragile contexts

Promoting Accountability and performance culture
• Lead structure realignment processes to match program requirements, including pre-positioning for emergency responses.
• Spearhead the partnering for performance process.
• Review and contextualise global and regional P&C Policies to National Office P&C policies for international assignees and national staff and ensure alignment with Country labour laws.
• Ensure people management risks are identified and the organisation regularly reviews and implements adequate risk mitigation measures for fragile, conflict and response areas.
• Provide leadership in educating staff on employee relations and investigations protocol and ensure cases are managed confidentially and promptly.
• Promote a culture of diversity. and inclusion

Developing Capable and available workforce
• Spearhead the acquisition and prepositioning of a diverse and talented workforce using work force planning
• Ensure that the National Office recruitment policy, system and processes are well established for acquiring talent with required competencies, mindsets and behaviours required to realise Our Promise.
• Ensure monitoring and reporting systems for national & international hires are effectively managed.
• Promote gender diversity through appropriate identification of talent at all levels.

Developing a strategic and professional People & Culture Team
• Ensure that the People & Culture function has the required capacity, capability, systems, processes, policies and guidelines to drive transformation of mindsets and behaviours and realisation of Our Promise.
• Promote a customer centric culture in the People & Culture function, ensuring professionalism and accountability in delivering services to staff and leaders.
• Provide overall leadership and technical support to the P&C team, coaching and mentoring the team through regular meetings, sharing and monitoring individual plans to support professional growth and development.
• Design efficient P&C systems and processes with a particular focus on process excellence and ensure that Our People is fully operational with accurate and complete information for decision making.

Promoting external and internal coordination
• Establish proactive linkages and strategic networks with key International NGOs and other stakeholders at the national and international level for broader impact and also to keep abreast of the ongoing changes in the external environment that affects the fragile context operations.
• Consistently develop and maintain effective working relationships with Regional P&C, SLT and different departments including field based program managers.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience
• Minimum of 5-10 years of experience in a Senior Human Resources Management position in an international organization.
• The candidate should have a personal calling, passion for service.
• Experience in risk management in high risk and sensitive environments.
• Experience working in conflict and fragile contexts, as applicable

Required Education, training, license, registration, and certification
• Bachelor’s degree in Human Resources Management, Business Management or Social Sciences.
• Master’s Degree in the relevant field is an added advantage.
• Technical Training qualifications required: Professional qualifications in Human Resource Management or Organizational Development (OD) or Leadership Development.

Preferred Knowledge and Qualifications
• HEAT (hostile environment awareness training) and SRMT (security risk management training) or a UN equivalent
• Enterprise Risk Management Training
• Staff care and Critical Incident Stress Management (CISM) training
• Certification in trauma counselling or certain basic training in this area
• Interfaith training
• Experience working with different country labor laws.

Travel and/or Work Environment Requirement
• Office Based with occasional national & International travels
• Physical Requirements Office based with 30% local/international travels

Purpose of the Job
The Manager, Human Resource & Administration is responsible for ensuring availability of competent and adequate personnel across all the departments and branches of the Commission to meet its objectives. He/She is responsible for management of the Human Resource Function; including formulation, periodic review and implementation of HR policies; compensation and benefits; staff training and development (competent and productive workforce); employee industrial relations; and performance management.

Remuneration Gross
pay Ksh. Gross pay Ksh. 235,789.00 - 305,522.00
Leave allowance –30% Basic Salary
Medical Allowance - As per KNATCOM Medical Scheme
Group Life & Accident Cover - As per KNATCOM Medical Scheme
Terms Permanent and Pensionable

Job Description
The Manager Human Resources & Administration is responsible for the following functions:
• provide professional leadership in the development and implementation of Human Resource plans and budgets, outlining activities to be undertaken, resource requirements, key performance measures and indicators as well as expected outcomes;
• conduct workforce analysis, determine optimum staff requirements and design organizational structure that maximizes synergies across functions to support the implementation of the Commission’s strategic plan;
• conduct job analysis in order to develop job descriptions and competency profiles to facilitate Human Resource planning, staff recruitment and selection,
• performance management, training and development, job evaluation and pay structure design as well as career planning;
• coordinate the recruitment and selection process in order to ensure that KNATCOM has a critical mass of qualified Human Resource with the required competencies necessary for implementation of departments strategic management plans;
• assess training needs analysis and baseline attitude surveys in order to design and implement relevant training programmes aimed at building capacity by equipping staff with the necessary knowledge, skills and behaviour characteristics in line with the strategic plan;
• coordinate implementation of the performance management system and ensure that individual and team performance is continuously monitored and measured against realistic but challenging targets aligned to the strategic direction by clearly
• defining performance measures and indicators, expected timeframe as well as resource requirements;
• ensure timely and accurate processing of the payroll;
• strategic management plans;

Requirements for Appointment
For appointment to this grade a candidate must have:
• a minimum period of ten (10) years relevant work experience four (4) of which should be in supervisory role in comparable and relevant position.
• A minimum of Master’s Degree in Human Resource management, social sciences, Arts, Government, Political Science or Public Administration or equivalent qualification from a recognized institution;
• Bachelor’s Degree in Human Resource management, social sciences, Arts, Government, Political Science or Public Administration or equivalent qualification from a recognized institution;
• leadership course or its equivalent lasting not less than four (4) weeks;
• membership of the institute of Human Resource management;
• proficiency in computer applications;
• demonstrated results in work performance

JOB DETAILS:
Key Duties and Responsibilities
• Execute on agreed client HR deliverables. Oversee a team to implement client projects.
• Interpret overall business strategy objectives into HR deliverables
• Support managers within client businesses with their people needs
• Lead recruitment and selection processes
• Engage shortlisted candidates in the contracting and onboarding stages
• Create and implement robust client onboarding and orientation systems
• Responsible for client and Fanisi HR administration
• Accurately manage payroll systems
• Advise client on employee disciplinary matters
• Coordinate employee exit processes and procedures
• Participate in performance management processes and documentation
• Write HR manuals or handbooks
• Participate in client company culture development
• Involved in business development

Person’s specifications
• At least 3 years work experience in a busy SME
• Experience in a HR Consulting Agency
• A Bachelor’s Degree in HRM or a related field
• HR Qualification and registration
• Ability to quickly grasp concepts and translate facts and data into solutions
• Willingness to learn and a love for reading
• Thorough understanding of the Kenya labour laws
• High emotional intelligence
• Must have excellent people skills
• Keen attention to detail and strong administration skills
• Excellent communication skills both oral and in writing
• Energetic and confident, able to address business owners and senior management
• Willing to gain training skills and learn how to develop training content

JOB DETAILS:
Resource Mobilization Officer

Overview
Job Level: GRADE 7
Job Ref. VQ/RM/16
Salary Scale: Ksh 71,860 – 93,850
Positions: 3

Job Descriptions
• Implementing resource mobilization policies and strategies;
• Collecting, collating and analysing information of partners’ policies and practices and their impact on the council;
• Providing coordination support for dissemination events;
• Carrying out desktop research, using a range of methods and sources of data on nomadic education, out-of-school children and other topics related to the organization research focus;
• Mobilizing funds from various sources for the development of nomadic education in order to support relevant activities of the Council;
• Carrying out desktop research, using a range of methods and sources of data on nomadic education, out-of-school children and other topics related to the organization research focus;
• Budgeting for funds allocated by government and other development partners.

Person Description
• Must have a Bachelor’s degree in any of the following disciplines: – Education, Statistics, Economics, Community Development, Finance, Marketing, Business Administration, Anthropology, Sociology or its equivalent qualification from a recognized institution;
• Proficiency in computer applications.

JOB DETAILS:
Business Advisory and Outsourcing Manager

Qualifications:
• Relevant Bachelor Degree
• Mininmum of CPA/ CS (KESRA)
• 4 Years Relevant Experience
• Good Communication Skills , Oral and Written

JOB DETAILS:
Employee Relations & Culture Associate

Job Purpose
Reporting Head of ER, EX & Culture, the role will focus on creating and delivering people practices which develop - and maintain - positive working relationships between the organisation and people. The role will work closely with unions and employee representatives, to ensure that people practices are fair and transparent.
The role will be responsible in supporting to define the company culture and consistently improve the employee experience based on best practices and employee feedback.

Key responsibilities
Employee Relations
• Supporting the development and interpretation of policies consistent with employment legislation and Labour Laws.
• Dealing with employee matters, such as conduct at work matters, disciplinary cases, grievances, and appeals
• Supporting the organization through the change management activities in organizational re-alignments e.g., structures and key change initiatives
• Ensuring engagement is maintained and managers act in a way that involves their staff
• Managing the relationship between the organization and unions or employee bodies
• Dealing with disputes appropriately (for example, mediation or tribunal cases)
• Supporting to ensure that managers are upskilled to deal with people in a fair and effective manner
• Overseeing all People practices to ensure they are legally compliant and espouse the company values and culture.
• Supporting the preparation of staff newsletter content and other reports to communicate information about employee welfare and organizational actions taken
• Attends forums and meetings, as employee-management liaison, to facilitate communication between parties.
• Supporting the regular update of the HR Manual and alignment to the employment Act and Labour Laws
• Recording performance and disciplinary issues working with HRBPs and Line Managers.
• Participating in disciplinary hearings as part of the disciplinary panel and document the proceedings Consult and advise management to ensure compliance with legal and administrative requirements of the disciplinary process.

Employee Experience & Culture
• Supporting and co-developing the internal culture initiatives internally and externally through a strong partnership with Brand, Internal Communications and PR areas for employer branding and visibility opportunities
• Supporting the development and deployment of Employee Engagement surveys and any other employee experience surveys and interactions with staff e.g., townhalls, roadshows etc.
• Support the Head in implementation of culture transformation initiatives for the Company and ensuring these are executed as expected and the impact assessed promptly
• Support the co-creation of employee experience initiatives and journeys to improve the employee engagement and staff welfare
• Manage the planning and execution of employee-centered events in conjunction with the leadership teams, staff and in consultation with the other HR teams
• Support in developing and engaging communication with employees on staff welfare, employee engagement initiatives and creating awareness on topical issues, policies on employee relations
• Support departments in the set-up of offsite retreats/activities that increase employee engagement and/or productivity including team building
• Facilitate and support employee recognition programs at company and departmental level including annual awards, surveys, and events
• In liaison with the HRBPs, collate the information from exit interviews for employees and provide feedback regarding trends revealed in exit interviews and proposed interventions.
• Any other duties that may be assigned from time to time

Key Performance Measures
• As described in your Personal Scorecard

Knowledge, experience and qualifications required
• Bachelor’s Degree in relevant field
• Diploma in Human Resource Management
• 2- 4 years’ experience in generalist human resources management
• Knowledge of Labour Laws and Employment Act
• Experience in handling disciplinary cases
• Experience in negotiating CBA agreements

JOB DETAILS:
Fanisi HR is a HR Consulting Agency that serves SMEs. We specialize in HR advisory services, recruitment and training. We serve busy SME owners and managers in a consulting capacity to ensure compliance,quality people decision-making, culture development and productivity. We are part of the SNDBX,an entrepreneur support hub that provides the right support environment for SMEs. We are looking for a HR Consulting Assistant. Reporting to the Lead Consultant, they will be responsible for supporting clients on their HR needs and ensuring clients’ HR functions are run efficiently. This generalist position includes managing client projects and covering all aspects of HR from hiring to exit. This is a hybrid job - working partly at the office and partly at home.

Key Duties and Responsibilities
• Execute on agreed client HR deliverables. Oversee a team to implement client projects.
• Interpret overall business strategy objectives into HR deliverables
• Support managers within client businesses with their people needs
• Lead recruitment and selection processes
• Engage shortlisted candidates in the contracting and onboarding stages
• Create and implement robust client onboarding and orientation systems
• Responsible for client and Fanisi HR administration
• Accurately manage payroll systems
• Advise client on employee disciplinary matters
• Coordinate employee exit processes and procedures
• Participate in performance management processes and documentation
• Write HR manuals or handbooks
• Participate in client company culture development
• Involved in business development

Person’s specifications
• At least 3 years work experience in a busy SME
• Experience in a HR Consulting Agency
• A Bachelor’s Degree in HRM or a related field
• HR Qualification and registration
• Ability to quickly grasp concepts and translate facts and data into solutions
• Willingness to learn and a love for reading
• Thorough understanding of the Kenya labour laws
• High emotional intelligence
• Must have excellent people skills
• Keen attention to detail and strong administration skills
• Excellent communication skills both oral and in writing
• Energetic and confident, able to address business owners and senior management
• Willing to gain training skills and learn how to develop training content

JOB DETAILS:
• This post is located in the Human Resources Management Service (HRMS) within the Division of Administrative Services of the United Nations Office at Nairobi and reports to the Chief in the Staff Pay and Benefits Section.
• Within delegated authority, the Human Resources Officer will be responsible for the following duties:

Responsibilities
General:
• Advises human resources assistants on staff pay and benefits, including the on-boarding of selected candidates.
• Provides advice and support to managers and staff on human resources related matters.
• Keeps abreast of developments in various areas of human resources.
• Supervises the work of the human resources assistants in carrying out human resources administrative transactions, including preparation of personnel actions, maintenance of staffing tables and processing of contracts.
• Oversees the maintenance of filling systems.
• Provides advice and support to managers and staff on human resources related matters.
• Prepares special reports and participates and/or leads special human resources projects.
• Keeps abreast of developments in various areas of human resources.

Administration Of Entitlements:
• Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulation and rules.
• Administers and provides advice on salary and related benefits, travel, and social security entitlements.
• Determines and recommends benefits and entitlements for staff on the basis of contractual status.
• Reviews policies and procedures and recommends changes as required.

Other Duties:
• Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Perform other related duties as assigned.

Competencies
• PROFESSIONALISM: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.
• CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education
• Advanced university degree (Master's degree or equivalent) in human resources management, business or public administration, social sciences, education or related area. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

Work Experience
• A minimum of five years of relevant experience, of which three at the international level, in human resources and personnel administration is required.
• Work experience in analyzing HR data and preparing reports to a targeted audience is desirable.
• Work experience using and trouble-shooting complex cases in Enterprise Resources Planning (ERP) systems is desirable.
• Work experience in administering entitlements and benefits for geographically dispersed staff members is desirable.
• Two (2) years or more of experience in data analytics or related area is desirable

JOB DETAILS:
Workforce Specialist

RESPONSIBILITIES
• Analyze historical call trends by source, handle time, and root cause to identify operational opportunities and pro-actively communicate this information to leadership while implementing appropriate action plan
• Maintaining the right Headcount, calculating call capacity & ensure service level targets are met
• Ensure that the real-time management team is providing the appropriate real-time oversight and takes appropriate action to meet service level goals and maximize efficiency
• Create various reports and dashboards to measure and manage the production KPIs.
• Create agents’ schedules by language following the intraday requirements per activity etc.
• Analyzing schedule performance, forecast accuracy, underlying assumptions, historical trends & make continuous adjustments & improvements to the Headcount planning & scheduling process Create and validate activity forecasts from a monthly to a quarter hour granularity.
• Work on long term projections to align proactively the site capacity with the client requirements.
• Communicate all these data and WFM topics with the site teams and also with the clients.

REQUIREMENTS
• Bachelor’s Degree in computer science, statistics, mathematics, finance, general business, accounting or a related field.
• Very good analytical skills and understanding of mathematics.
• Proficiency in Microsoft Excel, Word, Access, Windows operating systems.
• Proficiency in English language (C1-C2);
• Solutions and result oriented, with customer centric approach (internal and external).
• Strong verbal, written, presentation and interpersonal skills.
• Proactive mindset, anticipation is key.
• Ability to meet deadlines.
• Demonstrated ability to quickly learn new systems and processes.
• Attention to detail and accuracy are critical.
• Following are desirable requirements:
• Previous experience in similar functions.
• Knowledge of scheduling tools & Capacity Planning.
• Basic knowledge of programming, preferably VB and SQL. Basic knowledge of Business Intelligence tools.

WE OFFER YOU
• Attractive salary and health insurance.
• Positive working atmosphere in a motivated team.
• Personal and professional development.
• Best career opportunities in an international company.