Data, Monitoring and Research Jobs at Commission on Revenue Allocation, SBM Bank, World Vision Kenya, Dial Afrika and other companies

JOB DETAILS:
Main Duties And Responsibilities:
• Ensure preparation and execution of annual research program of the Commission.
• Research Programs shall have clear linkages with the Commission’s broader mandate and be synchronized such that research outputs are well thought out,articulate, relevant and on time in order to support the Commission’s policy proposals and recommendations.
• Develop suites of modelling for policy simulation and forecasting, design preparation and dissemination of analytical economic work and reporting including, macroeconomic modelling and forecasting.
• Offer support to the CRA team by contributing to policy notes, studies and reports on a wide range of issues and specifically on fiscal policies, tax spending, equity, natural resource revenue management, economic diversification, productivity and fiscal decentralization.
• Oversee the preparation of the Directorate’s budget and implementation of the financial plan for inclusion in the Commission’s budgetary cycle.
• Champion the development of internal capacity within the Commission for collection or acquisition and management of data bases relevant for discourse on devolution and fiscal decentralization.
• Seek out, establish and nurture the Commissions participation in relevant local,regional and global research network.
• Propose and manage the Commissions round of technical presentations.
• Propose and implement production of periodic publications such as journals,articles and policy briefs that are instrumental in growing and consolidating the Commission’s profile within the devolution space.
• Prepare Commission papers on topical issues, analytical findings as may be required from time to time.
• Provide leadership and management of the Research Team of the Commission.

Academic Qualifications:
• A PhD in either Economics or Statistics from a recognized University.

Experience, Knowledge, And Skill Requirements:
• A minimum of ten (10) years of relevant progressive experience in policy analysis, economic modeling, and research.
• At least five (5) years’ post PhD experience in a reputable organization, with demonstrable supervisory role.
• At least five publications in refereed Journals.
• Demonstrated track record in producing user friendly written outputs.
• A good understanding of econometrics and ability to use standard econometrics software to conduct research and modeling such as STATA/SPSS, RATS and CATS.
• Knowledge and experience in development arena – Ability to understand policy making process, distil operationally relevant recommendations for stakeholders.
• Policy Dialogue Skills: Ability to identify assess and engage policy issues and play an active role in dialogue with a broad range of stakeholders.
• Lead and innovate – Develops innovative solutions, to entrench devolution.
• Demonstrable ability to build cohesive teams and to achieve goals through teamwork.
• Excellent communication, presentation and facilitation skills and result oriented and ability to work under pressure.
• Be a person of integrity with effective interpersonal skills


JOB DETAILS:
Analyst – Market Risk

Job Purpose:
Reporting to the Chief Risk Officer, the Analyst – Market Risk will be responsible to provide risk oversight of the activities undertaken by the Financial Markets Division while ensuring adherence to the Bank’s policies, procedures and prudential limits in accordance with regulatory guidelines.

Key Responsibilities:
• Proactively identify and address risk issues and weaknesses in existing policies and procedures and recommend improvements
• Independently monitor risk exposures and ensure market risk positions are within prudential limits and regulatory limits
• Perform daily computation of FX VaR and monitoring of the portfolio performance
• Monitor and analyse the ALM and market risk metrics (including but not limited to liquidity gap, interest rate gap, duration, EaR, VaR)
• Run scenario and stress testing analysis
• Build quantitative tools and models as needed to provide effective analysis of the market risk
• Be up to date with global macro events across asset classes - FX, Bonds, Money Markets and Commodities as well as show understanding of the effects of these events to explain market volatility and impact on P&L
• Report on the evolution of the Bank’s market and liquidity risk exposures and performance
• Participate in any adhoc tasks as delegated by the Chief Risk Officer and/or Senior Management Team pertaining to Risk Management

Qualifications, Experience & Skills:
• Bachelor degree in any related field with emphasis on mathematical / analytical techniques
• At least 1 year of experience within Risk Management or Financial Markets or Treasury or ALM functions
• Previous work experience in Operational Risk and/or Audit, Compliance, or other control functions in the financial industry will constitute an advantage
• Sound understanding of a holistic enterprise wise risk framework
• Sound understanding of governance around Operational Risk Management including a practical understanding of the ‘three lines of defence’ Model
• Ability to interact with all functions and levels of staff, including senior management
• Excellent communication, interpersonal and reporting skills
• Ability to solve problems independently, to show flexibility and to act proactively


JOB DETAILS:
Project Officer - Accountability, Monitoring & Evaluation

Key Responsibilities:
• Technical Support in Project Planning and Design
• Take lead in the design and implementation of a monitoring framework to track delivery against project objectives.
• Developing internal reporting schedules & templates, clarifying what level of information is needed and where, with key responsibilities assigned, and reviewing proposals, with a particular focus on checking log frames and ensuring indicators are SMART
• Review and update log frames, M&E Plans, Project indicators and periodic targets and detailed implementation plans.
• Support develop clear and implementable work break down structure for respective activities
• Identify and document the project geographical coverage and produce a RS/GIS activity /Project map.
• Participating in the development of tools and guidelines for data collection, collation and reporting, with a focus on establishing Output and outcome Tracking, systemically checking data for quality, accuracy, and consistency, and providing feedback as necessary;
• Contribute to the design of MEAL methodology and child-focused indicators by the project team, and to the promotion of child participation in M&E planning and accountability.
• Provide support and participate in project design (assessments baseline surveys)

Project Assessment, Monitoring, Reporting & Evaluation
• Provide technical support in implementing/mainstreaming the project M&E system to the existing M&E system in WVK.
• Monitor project implementation levels and report progress, impact and best practices.
• Provide technical guidance in carrying out baseline assessments, mid and end of project evaluations across the project location.
• Support development of ToR in collaboration with other project teams and identify specific data requirements
• Use process, output level quality benchmarks as reference to undertake field monitoring visits, focusing on programme quality aspects, discuss with relevant staff and share reports with relevant colleagues.
• Take charge of collating and analyzing data and synthesizing information, updating the monitoring matrix and other monitoring tools in place.
• Ensure timely analysis of monitoring data and dissemination to key stakeholders for management decision making.
• Follow up with project teams on programme quality improvement action plans. Ensure action points are followed up and relevant measures taken and incorporated into programming.
• Designing situation analysis, needs and baseline/end line assessments, external reviews, evaluations and documentation, and identifying resources, including technical resources, both within WVI and externally.
• Support the implementation of processes to review the quality of existing project data, information collection methods and the suitability of the existing data for the provision of sound baseline information.
• Always ensure to store collected data securely as per policies relating to data protection for the project
• Disseminate all project information related to M&E to staff and partners
• Ensure Project alignment to the donors and support office evaluation protocols and methodological tools
• Prepare and share high quality and timely routine project management reports (Monthly, quarterly, semi-annually and annually) as per donor requirements.
• Facilitate monthly Data Quality Assessments to ensure reliability of the data by verifying on source data documents and quality of the same.
• Manage beneficiary data base.

Learning, Documentation & Capacity Development
• Ensure continuous learning and documentation of lessons learnt and best practices for program design, monitoring and evaluation frameworks related to emergency response.
• Coordinate the sharing of learning related to MEAL practices across projects and provide support when internal/external reviews, evaluations, and lessons learned exercises should be employed.
• Support the development of project case studies, human interest stories, documentaries and other related materials
• Organize/ project reflection & learning events to document lessons learnt, good practices and areas of improvement.
• Ensure that lessons learnt and reports are documented (printed, visual) and published for sharing with the donor and other partners and proactively share information and learning with internal and external stakeholders
• Develop capacity building plans and support WV and partners in building their capacity in M&E and in the management of information systems, development of required formats, key indicators, needs assessments, frameworks for evaluation, qualitative documentation of outcomes and impact of projects.
Database Management
• Provide MIS content/requirements and feedback to project team and document progress on indicators/achievement of targets using Indicator Tracking Tables (ITT)
• Support the development of systems and processes for the implementation of M&E policy and procedure based on WV best practice, developing frameworks to integrate impact assessment and learning and knowledge management into the programme and project cycle;
• Plan tracking for Project indicators of strategic relevance from secondary and primary data, with partners and communities
• Maintain a tracking spreadsheet for M&E activities and events – baselines, assessments, reviews, evaluations – tracking trends and recommendations, progressing their implementation where appropriate.
• Compile, consolidate and analyze quantitative and qualitative project data and contribute into subsequent reporting through monthly MEAL reports, updates, successes and issues from the MEAL tracking tools.
• Take lead in the analysis of data collected under the monitoring framework for assessment of progress and areas for improvement.
• Support remote sensing and GIS Mapping of Program activities, Outputs and Beneficiaries in all the Counties
• Ensure the appropriate use of information management systems in compliance with WV Kenya, GoK, and in line with partnership and donor agreements.

Engagement, Networking and Partnerships
• Maintain links with relevant stakeholders for collaboration, networking, resource sharing, material development and learning activities.
• Ensure WVK visibility and participation in M&E Technical working groups in the County

Others:
• Perform any other duty assigned to you by the supervisor

Qualification & Skills
• Background of implementing effective M&E systems and/or accountability mechanisms
• Proven technical ability around M&E (i.e. experience in Data collection on the Open data kit plat form and other mobile based applications, ability to conduct data analysis and interpretation)
• Demonstrable track-record in data tracking and evaluation, with the ability to support staff and partners on M&E methodology and analyze and disseminate information to a range of stakeholder audiences internally and externally;
• Well-developed research, analytical (qualitative and quantitative), documentation, report-writing and strategic planning skills.
• Computer literacy, particularly in Word, Excel, and PowerPoint;
• Working knowledge of data/statistical programmes e.g. SPSS, Stata etc
• Must have a minimum of a Bachelor’s degree in Social sciences, Monitoring and Evaluation or Project management, Statistics or related discipline from a recognized University.
• Minimum three (3) years practical experience in M&E system coordination/ implementation in international non-governmental organization or other international relief/development body;
• Experience in working on donor funded programs is an added advantage.
• Excellent communication skills
• Networking and influencing skills
• Ability to work with minimal supervision.
• Demonstrates personal integrity and trustworthiness
• Ability to conceptualize and put into practice well researched initiatives
• Demonstrated understanding of quality assurance systems, and continuous improvement, with particular emphasis on integration of accountability measures into all aspects of the project cycle;
• Empirical knowledge of humanitarian codes, principles and practice;
• Good team player, self-starter, has ability to work under minimum supervision and maintain good relationships;
• Commitment to WV Values, Mission and Vision
• Good analytical skills with appropriate attention to detail
• Facilitates appropriate information flow amongst staff
• Strong communication and interpersonal skills in English, with experience working in multicultural, multi-location, values-driven teams;
• Excellent planning, coordination, and reporting skills.


JOB DETAILS:
Job Responsibilities
• Preparation of both Daily and weekly reports on both call performance by agents, performance and code of conduct.
• Ensuring of office decorum on daily basis, this involves moving around on hourly basis to track on what agents and the rest of team Leaders are doing to ensure conducive working environment.
• Auditing of calls in each group with good performance & those with poor/low performance recorded on daily basis.
• Conducting of both general and one-on -one training to agents with poor negotiation skills ,call handling technics and emotional intelligence.
• Training of new onboarding agents on matters related to quality department and ensuring all agents are registered on Biometrics
• Sharing reports of agents with the team leader in-charge in each category once call auditing and assessment on performance is done.
• Assessment and monitoring of agents placed on PIP to evaluate and determine their shortcomings ,offer training on the same and share the findings with their team leaders
• Working with the Team leaders in each category to find solution on how to improve on performance.
• Sharing report with the HR Department related with the working environment to ensure staffs are working under conducive environment.
• Preparation of monthly attendance report of Q.A Department and share with the HR Department.

Skill & Experience
• Experience Working in a BPO before preferably as Team Lead/Supervisor/QA
• Previous Leadership Experience

Advantages / Must Have
• Good Excel Skills
• Good people management skills
• Solid Reporting skills
• Good client Relation skills

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