Deadline of this Job: 17 September 2022
Duties And ResponsibilitiesThe Policy and Advocacy Intern will support in policy development, providing analysis and advice to ensure greater impact and influence.
The Policy and Advocacy Intern will undertake research, policy, and advocacy on areas which may include
• Integrated Risk Management
• Cash Transfer programming
• Strengthening devolution
Key responsibilities will include:
• Undertake research and analysis, reviewing alternatives in relation to policy deliverables, to contribute to the policy process and to inform decision making
• Support the policy and advocacy department in the identification and prioritization of key issues in the humanitarian and policy strategies.
• Support in the update of a humanitarian policy blog and other relevant communication channels that seek to contribute to the regional humanitarian policy issues and priorities.
• Provide a range of project support services, including preparation of discussion papers, briefs and submissions, to contribute to the development and delivery of policy initiatives
• Support the preparation and review policy advice to ensure alignment with policy directions
• Undertake research and collate information for reporting, monitoring and evaluation purposes to contribute to the achievement of policy outcomes..
• Assist in any other duties requested by relevant colleagues.
Person specification
• Completed degree in Law
• Available for a period of not less than 6 months
• Knowledge of the International Red Cross and Red Crescent Movement
Skills And Experience
• Good written and verbal communication skills and strong organizational skills.
• Knowledge of the development of public policy.
• Effective interpersonal skills to establish cooperative working relationships in the course of performing assigned duties
• Demonstrated ability to meet deadlines, analyse financial and operational data and information, think analytically and critically
Deadline of this Job: 15 September 2022
Competencies
• Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Client orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education
Applicants must at the time of application meet one of the following requirements: a. Be enrolled in a graduate school programme in law (second university degree or equivalent, or higher);
• Be enrolled in the final academic year of a first university degree program in law (minimum Bachelor's level or equivalent);
• Have graduated with a university degree in law and, if selected, must commence the internship within a one-year period of graduation.
• Focus on environmental law or international law preferred.
• Be computer literate in standard software applications.
• Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
• Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Main Responsibilities:
Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:
• Be knowledgeable of all services and products offered by the hotel.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Ensure that the place of work and surrounding area is kept clean and always organized.
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
• Successfully perform opening and closing procedures established for the assigned outlet.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled.
• Carry out scheduled inventories of products and operating equipment.
• Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Have a complete understanding of the monthly profit and loss statement of the department.
Qualifications:
• Degree/ Diploma in Food and Beverage service from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (Even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Create the hotel media and marketing plan.
• Implement media and marketing plan and coordinate with agencies.
• Determine overall marketing campaign ROI. Monitor and review the response rates in order to improve and take corrective measures (where applicable).
• Plan, coordinate and implement direct marketing, both on- and offline.
• Maintain guest database for mailings.
• Liaise with F&B department to promote F&B outlets.
• Create, coordinate and maintain give-aways and collateral.
• Ensure picture storage and distribution systems are maintained (Picture Park & VFMLeonardo).
• Provide content and images for websites according to Corporate Identity.
• Ensure content and photography of 3rd party websites is maintained.
• Ensure compliance with Corporate Identity guidelines.
• Act as brand custodian for hotel and Kempinski brand.
• Ensure all creatives are reviewed and approved by Corporate Marketing in a timely manner before advertising agency or printer proceeds.
• Attend to and deliver all requirements of Corporate Marketing within the given deadlines.
• Coordinate between hotel and Corporate Marketing and agencies whenever necessary.
• Maintain updates of Corporate Marketing guidelines and inform colleagues.
• Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.
• Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.
• Pro-actively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.
• Conduct competition checks, benchmarking and follow up on market trends on a regular basis.
• Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Director of Sales & Marketing.
• Follow the sales and marketing results and propose corrective actions if needed.
• Take part in sales and marketing training programmes.
• Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.
Desired Skills & Qualifications:
• Degree/ Diploma in Marketing from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn how to:
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends.
• Make recommendations for appropriate adjustments to kitchen operations accordingly.
• Maintain a hygienic kitchen and personal hygiene and ensure company’s standards are maintained.
• Prepare, cook and serve food according to the restaurant’s menu.
• Prepare in advance food, beverage, material and equipment needed for the service.
• Provide direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards.
• Clean and re-set their working area.
• Ensure awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Adhere to occupational, health and safety legislation, policies and procedures.
• Adhere to property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Assemble and prepare ingredients for menu items.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Monitor all kitchen costs and take corrective action, when necessary to reduce expenses.
• Inspect daily, all fresh food received to ensure a high quality is maintained.
• Inspect all food stores and refrigerated areas and suggest, where necessary, to correct storage methods to comply with Health & Safety regulations, to avoid spoilage and ensure regular turnover of food items and give completed check lists to the Executive Chef.
• Ensuring the quality and standards at the outlet meet the expectations of the customer
• Constantly maintain a high standard of food preparations, controlling cost and wastage, reduce any loss and breakage of operating equipment by enforcing preventive Policies and Procedures.
• Develop and create standard recipe cards with pictorials according to the Executive Chef’s policy.
• Establish and maintain professional and effective communication within the whole Food & Beverage Department.
Desired Skills & Qualifications:
• Degree/ Diploma in Culinary from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Acknowledge employment requests
• Handle correspondence requests in a timely and professional manner and interviews are set up on behalf of management.
• Ensure that corporate and local policies & procedures are communicated and implemented.
• Ensure CVs are distributed to Heads of Department through Kempinki Employee Evolution Platform (KEEP) and followed-up on.
• Ensure every applicant receives a final response to their employment request.
• Ensure all vacancies are posted on Kempinski Job Website Kempinki Employee Evolution Platform (KEEP).
• Ensure the hotel page of the recruitment web-site is up-to-date and well maintained.
• Ensure all new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.
• Ensure new joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
• Drive strong colleague engagement through employee communication and creative activities and events and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively.
• Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal payroll services.
• Ensure compliance with local labour and immigration law.
• Ensure every employee has a complete employee file.
• Ensure employee and payroll data is maintained in systems.
• Prepare and deliver training programmes.
• Follow-up on management training activities and departmental training.
• Track overall training and training results.
• Prepare and update training tools.
• Coordinate external training.
• Market training activities in-house.
• Prepare training needs analysis.
• Research and design new training programmes.
Desired Skills & Qualifications:
• Degree/ Diploma in HR from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.
Competencies
• Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Client orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education
Applicants must at the time of application meet one of the following requirements: a. Be enrolled in a graduate school programme in law (second university degree or equivalent, or higher);
• Be enrolled in the final academic year of a first university degree program in law (minimum Bachelor's level or equivalent);
• Have graduated with a university degree in law and, if selected, must commence the internship within a one-year period of graduation.
• Focus on environmental law or international law preferred.
• Be computer literate in standard software applications.
• Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
• Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Deadline of this Job: 16 September 2022
Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:
• Be knowledgeable of all services and products offered by the hotel.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Ensure that the place of work and surrounding area is kept clean and always organized.
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
• Successfully perform opening and closing procedures established for the assigned outlet.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled.
• Carry out scheduled inventories of products and operating equipment.
• Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Have a complete understanding of the monthly profit and loss statement of the department.
Qualifications:
• Degree/ Diploma in Food and Beverage service from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (Even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.
Deadline of this Job: 16 September 2022
Key Responsibilities:
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.
• Keep informed of hotel product and service knowledge in order to answer guest questions.
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
• Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.
• Verify the physical status of room and updates Order Taker of any discrepancies found.
• Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
• Provide the turn down service to assigned guest rooms according to standards established by the hotel. It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs.
• Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
• Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
• Inspect Floors / Public Areas to ensure that facilities, equipments and amenities are clean and are well maintained; verify the work performed by outside contractors to ensure compliance to their contract; and take corrective measures in order to meet Kempinski standards.
• Identify the department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.
• Anticipate and maintain all equipments and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipments and tools.
• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.
• Participate in various housekeeping projects such as general cleaning, which involve scheduling, inspections, records keeping, follow-up, and communication with other related departments.
• Accomplish several administrative duties related to the position such as attending meetings, writing reports, maintaining a daily log, etc.
Desired Skills & Qualifications:
• Degree/ Diploma in Housekeeping operations from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude
Key Responsibilities:
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.
• Keep informed of hotel product and service knowledge in order to answer guest questions.
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
• Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.
• Verify the physical status of room and updates Order Taker of any discrepancies found.
• Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.
• Provide the turn down service to assigned guest rooms according to standards established by the hotel. It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs.
• Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.
• Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
• Inspect Floors / Public Areas to ensure that facilities, equipments and amenities are clean and are well maintained; verify the work performed by outside contractors to ensure compliance to their contract; and take corrective measures in order to meet Kempinski standards.
• Identify the department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.
• Anticipate and maintain all equipments and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipments and tools.
• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.
• Participate in various housekeeping projects such as general cleaning, which involve scheduling, inspections, records keeping, follow-up, and communication with other related departments.
• Accomplish several administrative duties related to the position such as attending meetings, writing reports, maintaining a daily log, etc.
Desired Skills & Qualifications:
• Degree/ Diploma in Housekeeping operations from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude
Spa and Gym Trainee job at Kempinski Hotels
Deadline of this Job: 16 September 2022
Key Responsibilities:
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Ensure clients receive treatments according to the spa`s standard operating procedures and policies.
• Perform spa treatments to a high standard.
• Maintain hygiene and cleanliness of treatment rooms.
• Manage levels of professional stock and supplies.
• Refer and abide by the spas standard operational procedures, policies and form manuals
• Conduct treatments according to Kempinski the spa menu, standards and outlined protocols
• Have knowledge of the process, benefit and outcome of all practiced techniques and treatments
• Have good working knowledge in related treatment products and the ability to be flexible in the same with regards to guests requests
• Be confident working with and fully understanding the health assessment, able to work with discretion to ensure that any necessary precautions are takenConfirm the scheduled treatment with the guest before starting the treatment
• Ensure all treatment and preparation areas are set up to standard and any discrepancies have been resolved immediately
• Ensure treatment room should is in order before welcoming any guest, or handing over to your colleague
• Ensure products must are in place and refilled as per standard and act on any discrepancies
• Serve post treatment drinks, having the knowledge of the properties of the refreshment
• Make product recommendations.
• Deliver personalized, individual service to all guests in the Spa and Fitness area.
• Provide instructions and classes for a safe and inspiring fitness practice.
• Conducting cardio test, health / fitness assessments, and flexibility tests with assigned clients.
• Creating a workout plan/program with assigned client.
Desired Skills & Qualifications:
• Degree/ Diploma in Massage therapy /Gym operations from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Ensure clients receive treatments according to the spa`s standard operating procedures and policies.
• Perform spa treatments to a high standard.
• Maintain hygiene and cleanliness of treatment rooms.
• Manage levels of professional stock and supplies.
• Refer and abide by the spas standard operational procedures, policies and form manuals
• Conduct treatments according to Kempinski the spa menu, standards and outlined protocols
• Have knowledge of the process, benefit and outcome of all practiced techniques and treatments
• Have good working knowledge in related treatment products and the ability to be flexible in the same with regards to guests requests
• Be confident working with and fully understanding the health assessment, able to work with discretion to ensure that any necessary precautions are takenConfirm the scheduled treatment with the guest before starting the treatment
• Ensure all treatment and preparation areas are set up to standard and any discrepancies have been resolved immediately
• Ensure treatment room should is in order before welcoming any guest, or handing over to your colleague
• Ensure products must are in place and refilled as per standard and act on any discrepancies
• Serve post treatment drinks, having the knowledge of the properties of the refreshment
• Make product recommendations.
• Deliver personalized, individual service to all guests in the Spa and Fitness area.
• Provide instructions and classes for a safe and inspiring fitness practice.
• Conducting cardio test, health / fitness assessments, and flexibility tests with assigned clients.
• Creating a workout plan/program with assigned client.
Desired Skills & Qualifications:
• Degree/ Diploma in Massage therapy /Gym operations from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude
Deadline of this Job: 16 September 2022
Key Responsibilities:Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Create the hotel media and marketing plan.
• Implement media and marketing plan and coordinate with agencies.
• Determine overall marketing campaign ROI. Monitor and review the response rates in order to improve and take corrective measures (where applicable).
• Plan, coordinate and implement direct marketing, both on- and offline.
• Maintain guest database for mailings.
• Liaise with F&B department to promote F&B outlets.
• Create, coordinate and maintain give-aways and collateral.
• Ensure picture storage and distribution systems are maintained (Picture Park & VFMLeonardo).
• Provide content and images for websites according to Corporate Identity.
• Ensure content and photography of 3rd party websites is maintained.
• Ensure compliance with Corporate Identity guidelines.
• Act as brand custodian for hotel and Kempinski brand.
• Ensure all creatives are reviewed and approved by Corporate Marketing in a timely manner before advertising agency or printer proceeds.
• Attend to and deliver all requirements of Corporate Marketing within the given deadlines.
• Coordinate between hotel and Corporate Marketing and agencies whenever necessary.
• Maintain updates of Corporate Marketing guidelines and inform colleagues.
• Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.
• Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.
• Pro-actively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.
• Conduct competition checks, benchmarking and follow up on market trends on a regular basis.
• Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Director of Sales & Marketing.
• Follow the sales and marketing results and propose corrective actions if needed.
• Take part in sales and marketing training programmes.
• Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.
Desired Skills & Qualifications:
• Degree/ Diploma in Marketing from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude
Deadline of this Job: 16 September 2022
Key Responsibilities:Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn how to:
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends.
• Make recommendations for appropriate adjustments to kitchen operations accordingly.
• Maintain a hygienic kitchen and personal hygiene and ensure company’s standards are maintained.
• Prepare, cook and serve food according to the restaurant’s menu.
• Prepare in advance food, beverage, material and equipment needed for the service.
• Provide direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards.
• Clean and re-set their working area.
• Ensure awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Adhere to occupational, health and safety legislation, policies and procedures.
• Adhere to property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Assemble and prepare ingredients for menu items.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Monitor all kitchen costs and take corrective action, when necessary to reduce expenses.
• Inspect daily, all fresh food received to ensure a high quality is maintained.
• Inspect all food stores and refrigerated areas and suggest, where necessary, to correct storage methods to comply with Health & Safety regulations, to avoid spoilage and ensure regular turnover of food items and give completed check lists to the Executive Chef.
• Ensuring the quality and standards at the outlet meet the expectations of the customer
• Constantly maintain a high standard of food preparations, controlling cost and wastage, reduce any loss and breakage of operating equipment by enforcing preventive Policies and Procedures.
• Develop and create standard recipe cards with pictorials according to the Executive Chef’s policy.
• Establish and maintain professional and effective communication within the whole Food & Beverage Department.
Desired Skills & Qualifications:
• Degree/ Diploma in Culinary from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.
Deadline of this Job: 16 September 2022
Key Responsibilities:Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Acknowledge employment requests
• Handle correspondence requests in a timely and professional manner and interviews are set up on behalf of management.
• Ensure that corporate and local policies & procedures are communicated and implemented.
• Ensure CVs are distributed to Heads of Department through Kempinki Employee Evolution Platform (KEEP) and followed-up on.
• Ensure every applicant receives a final response to their employment request.
• Ensure all vacancies are posted on Kempinski Job Website Kempinki Employee Evolution Platform (KEEP).
• Ensure the hotel page of the recruitment web-site is up-to-date and well maintained.
• Ensure all new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.
• Ensure new joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
• Drive strong colleague engagement through employee communication and creative activities and events and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively.
• Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal payroll services.
• Ensure compliance with local labour and immigration law.
• Ensure every employee has a complete employee file.
• Ensure employee and payroll data is maintained in systems.
• Prepare and deliver training programmes.
• Follow-up on management training activities and departmental training.
• Track overall training and training results.
• Prepare and update training tools.
• Coordinate external training.
• Market training activities in-house.
• Prepare training needs analysis.
• Research and design new training programmes.
Desired Skills & Qualifications:
• Degree/ Diploma in HR from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.