Deadline of this Job: 16 September 2022
JOB DETAILS: Travel Management Consultant
THE OPPORTUNITY
The Travel Management Consultant will be responsible for designing and monitoring the delivery of travel management programs and initiatives that meets the Foundation's strategic objectives. The role leads the development and streamlining of policies and procedures, management and engagement of vendors and other travel service providers to ensure the delivery of efficient and effective travel management practices.
WAYS YOU CAN CONTRIBUTE
Strategic travel management
• Developing and executing an agency/vendor selection and management strategy and criteria/process that meets the Foundation's diverse needs and geographical contexts.
• Managing travel vendor relationships.
• Evaluating and/ or negotiating with preferred travel service providers.
• Obtaining and/or managing contracts with travel vendors.
• Establishing SLAs with service providers across geographies.
• Developing travel policies/ practices aligned to the Foundation's values and policies.
Internal customer (employees) experience enhancement
• Communicating and educating internal stakeholders.
• Establish mechanisms for regularly collecting feedback from employees on travel services.
• Regularly measure the extent to which the available travel services meets the Foundation's needs.
• Monitor delivery of personalized/context aligned services including using available technology platforms to ensure efficient and safe travels.
• Deliver seamless/smooth booking experience.
• Continuously monitor, develop, and refine travel management programs to make travel simpler, and deliver a measurable return on the Foundation's investment.
• Improve productivity by ensuring integration of all interfacing services such as taxis, hotels car rental service provides etc.
Support security and safety team in developing travel risk management and security/safety programs
• Establish policies and processes for identification and management of travel risks.
• Establish and monitor execution of governance procedures/mechanisms including measures for dealing with exceptions and emergencies.
• Ensure value for money deals in all relationships with service providers.
• Build capability for early identification and management of emergencies and other travel related risks.
Employee safety.
• Develop mechanisms for providing global travel support that caters for all the locations where the Foundation operates.
Analytics, insights and reporting.
• Put in place a mechanism for collection of important travel data across the travel lifecycle.
• Leverage data collected to ensure continuous improvement of experience, efficiency, compliance, and effectiveness of travel programs.
• Use data to provide feedback on service provider performance/vendor performance management.
• Regular performance reporting covering both strategic and operational metrics.
• Expense management in collaboration with accounts/controller teams to support accurate and insightful travel spend reporting.
WHO YOU ARE
• Bachelor's degree in Economics, Finance, Business, Statistics, Math, Finance, or related field.
• 10+ years' travel management experience or other relevant background with a focus on the travel industry.
• A strong understanding of industry operations, dynamics, and trends through experience in one or more industries (Hotel, Air, Cruise or Rental Car).
• A high degree of expertise with strategy frameworks and strong quantitative and analytical skills to develop financial or operational models
• Exceptional problem-solving ability - structural reasoning, sharp with numbers and creative thinking to solve complex issues
• Demonstrated leadership attributes - comfort with complexity and ambiguity, globally connected and locally relevant, naturally collaborative, bold to change, to learn and stay relevant.
• Focus on quality, customer service yet collaborative and team player.
• In-depth understanding and expertise on developing travel management programs across multiple countries, especially in the African continent Professional experience in any of the following areas: Travel Management, Vendor management, Aviation Operations, Hotel Operations, Travel systems and innovation on legacy platforms and Distribution Strategy.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation's values.
• Demonstrate a commitment to Mastercard Foundation's values and vision.
Deadline of this Job: 15 September 2022
JOB DETAILS: The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.
Scope and Objectives
The Country Program, through the PEA exercise, seeks to understand the incentives and barriers that inhibit the effective participation of refugees and marginalized communities in county development processes, their ability to efficiently access services, the key partners required to support the governance agenda and the best ways to influence them in IRC’s four - program intervention counties (West Pokot, Garissa, Baringo and Wajir).
The PEA seeks to achieve the following specific objectives.
• Sensitize key partners - Government and I/NGOs - working in the target counties, and communities about the project concept, benefits, targeting criteria, implementation of strategies and modalities, monitoring and other such aspects.
• Participate in development of monthly outreach plans with community workers, based on case trends and ongoing needs of women, men, youth and refugees. This includes strategies to reach women, children of all genders who are more isolated/have special needs.
• Assure delivery of high-quality services commensurate with goals and results outlined. Identifying gaps in services and work to address them through internal and external capacity building.
• Design and develop detailed activity plans to assess how the public resources are distributed, taking note of those who benefit and those excluded, the opportunities and gaps that affect efficient and inclusive service delivery in line with program objectives.
• Develop and carry out strategies that result in strong representation with Governments, IRC partners, communities and other civil society actors that can be deploy to facilitate progressive agendas addressing host community, refugees and collaborators’ needs specific to each
• Conduct policy dialogue in close collaboration with IRC partners and key actors to identify, build and implement strategies to craft consensus around a governance roadmap to address in the next few years.
This analysis will.
• Chip in to identify and understand the key partner/actors' power relations/dynamics, influence and interests, formal and informal structures, processes, and institutions that facilitate or inhibit quality programming across IRC’s sectors.
• Examine decision-making dynamics in counties with a special focus on county departments with responsibilities that are relevant to the program's technical/ sectoral areas.
• Assess the county systems, institutions, and structures at the sub-county and community levels with a view to identifying capacity strengthening strengths, opportunities, and/or gaps that promote or hinder effective service delivery in the target sectoral areas.
• Spell out the roles of targeted population, including the marginalized groups in decisions pertaining to their rights and/or needs.
• Advise IRC’s program structuring, proactive response to contextual issues, and present balanced and durable interventions.
Qualifications
• An advanced university degree in development studies, international relations, political science, public administration, Monitoring and Evaluation, Research, Statistics, Social Sciences, or a related field.
• Solid experience in conceptualizing and undertaking research and evaluations using a varied mix of methodologies.
• Proven expansive experience in conducting political economy analyses in Kenya.
• Shown experience in working with government authorities, civil society organizations, and diverse partners at the community level in Kenya’s context of devolution.
• Familiarity with the Kenya devolution context would be an asset.
• Excellent skills in conducting policy dialogues
• Proficiency in written and spoken English and Swahili languages
• Outstanding report writing and presentation skills.
Deadline of this Job: 15 September 2022
JOB DETAILS: Short Term Consultant: Ed Tech Consultant
DELIVERABLES
• Specifically, The Short-term Consultant Will Complete The Following Ongoing Tasks September Through December
• Under the supervision and in consultation with the Project Director and Training Associate, the Short-Term Consultant will provide support for digital skills and creative coding training for teachers and CSOs in Kwale and Kilifi County.
• Prepare and review content for basic digital skills and creative coding for delivery of training activities targeting education officials and teachers in coastal Kenya.
• Conduct basic digital skills training sessions with targeted teachers and Curriculum Support Officers.
• Supports the Training Associate to ensure the implementation of feedback from participants for further improvement of content and training mechanism.
• Diagnosing and resolving ICT-related challenges for digital devices in targeted schools in Coastal Kenya.
• Understanding the KPLAY program principles and outcomes and seeking to align daily work to our goals and objectives.
• Participating in team virtual calls and other activities while maintaining a positive attitude.
Required Skills And Experience
• Bachelor’s Degree in Information Technologyor related studies.
• Demonstrate skills in use of Microsoft Office, coding, and mobile app development. Experience in Scratch is an added advantage
• Demonstrated experience in conducting adult digital skills training. Experience in teacher capacity building and professional development training preferred
• Good working knowledge of the educational system and processes. Experience in the Coastal region will be an added advantage.
• Demonstrate mastery of fluency in spoken and written English and Kiswahili
• Administrative writing and reporting skills
• Excellent written and oral communication skills.
• Attention to detail and ability to remain flexible in a fast-paced environment
• Professionalism and teamwork
• Excellent organizational skills
Deadline of this Job: 05 September 2022
JOB DETAILS: Service Officer
Role Purpose
The role holder will be responsible for servicing of Corporate Life clients with the main aim of retention of existing business and growth of new business.
Main Responsibilities
• Providing excellent service to customers within the Group Life Business and building relationships with new existing clients
• Supporting Group Life Scheme renewals as well as premium collection and allocation
• Preparation and follow up of relevant annual Renewal costing schedules, ensuring at least all schemes are retained as per the set plan/limit.
• Compiling data on Group Life management key figures
• Ensuring maintenance of accurate records pertaining to the business
• Quotations processing & follow up and Policy document preparation
• Responsible for new business onboarding.
• Implementing projects relating to Group Life business aimed at improving efficiency and accuracy
• Any other responsibility as may be assigned by supervisor or management from time to time
Key Competencies
• Visionary Leadership
• Entrepreneur Spirit
• Market Awareness
• Customer Focus
• Continuous Innovation
• Ownership & Commitment
Qualifications
• Bachelor’s degree in Commerce, Insurance, Actuarial Science, or any other related field.
• Progress in ACII/IIK
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