Deadline of this Job: 12 September 2022
Account Manager - Business ImagingAs an Account Manager in the Business Sales division of Epson, you will develop and implement the business sales plan for designated customers/partners to generate business growth and maximise sales of Epson products.
Key Responsibilities
Sales:
• Promote the complete Epson range to increase Epson sales growth into specific reseller and end user markets.
• Set and achieve quarterly targets for aligned accounts and defined product range.
• Develop and execute a sales plan for optimal customer portfolio management.
• Account planning with aligned channel partners in order to identify and qualify new opportunities for growth.
• Collect sales out data from channel partners in order to identify key target end users for Epson sales activity.
• Maintain an opportunity pipeline for key end user business. Pass opportunities in defined verticals to vertical/product specialists and pass other opportunities to account managers.
• Maximise opportunities from corporate account managers and specialist vertical account managers.
Channel Marketing:
• Agree and review quarterly business/marketing plans while identifying new marketing opportunities.
• To identify, manage and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs.
• To track ROI of promotional campaigns run in conjunction with partner.
• Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts.
Communication and Reporting:
• Follow and monitor the forecasting process for the assigned market and provide the utmost accuracy by supporting EEB/EMD with the relevant information and "enrichment".
• Collate competitive market place information. Provide structured feedback and input to promotional activities with this knowledge.
• Manage the development and implementation of the CRM initiative, as required.
• Maintenance of Epson Partner Programme. Review qualification criteria with partners and ensure criteria are met. Meet targets on number of signed partners.
• Present regular reports as detailed in KPIs. Reports will include but not be limited to portfolio reports, opportunity reports and Sales MDF ROI reports.
• Identification of relevant customer case studies for onward use internally within Epson and/or external use.
• Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts.
• Work effectively with end user vertical/specialist sales managers to optimise Epson’s sales.
• Liaise with European team on management of any pan EMEAR opportunities or target accounts.
Knowledge, Skills and Experience
• Sales experience within the business print industry preferred
• Direct account management background preferable.
• Record of success in large accounts.
• Innovative approach.
• Evidence of academic achievement.
Deadline of this Job: 31 August 2022
Main Duties And Responsibilities• The Internal Sales Representative - Hunter will deliver the assigned target according to the installed base plan of the lost customers and complying with CTS Sales Processes .
• Identify key customer contact through on-going communication with customers. Make a minimum of 25 – 30 customer Calls a day. This will include calling lost customers, open leads, customer calls, opportunities and neglected customers).
• Build long-term relationship with customers by ensuring regular customer contact is maintained to ensure maximisation of all revenue generating opportunities, typically minimum 2 contacts per customer per year; sharing leads with sales team, clean up of the installed base.
Sales Pipeline Management
o Identification: actively prospect potential new and lapsed customers;
o Qualification: engage with customers’ business priorities to gain agreement to consider CTS;
o Development: develop a clear understanding of customers’ business challenges and needs; build relationship with customers, log calls on Sales Force (C4C) and follow up on all leads with sales team.
o Proposal: identify and differentiate the best CTS solution to win the deal;
o Closing: address customers’ anxieties and lead the deal to completion.
• Sales Forecasting: produce a reliable monthly sales forecast based upon opportunity pipeline and customers’ decision stage using Sales Force as prescribed by Sales Manager
• CTS Sales Effectiveness Standards: maintain and adhere to CTS Sales Processes minimum requirements, such as coverage performance, pipeline and forecast accuracy, data quality.
o Must be a team person with a responsible approach.
o Good IT,PC skills with excel knowledge
o Accurate employee giving attention to detail.
o Ability to liaise with personnel at all levels.
o Good negotiation skills
o High communication skills
o Strong data analysis skill
o Good English skill both in written and speaking
o Able to use initiative, knowledge and experience to look at improving processes
Qualifications
• 2 or 3 years of sales experience including proactive telephone selling with call centre experience
• Sound knowledge on SAP system, SAP order process module experience are considered as advantages
• College degree
• 3+ years experience in an administration position in industrial product manufacturers or trading company
Attributes
• Customer focus
• Proactive
• Analytical
• Problem solving
• Teamwork
Behaviors
• Urgency
• Detail focused
• Patient
• Good telephone manners
Deadline of this Job: 08 September 2022
About You And The RoleDoes creating and maintaining meaningful relationships with multiple layers of stakeholders within local communities come natural to you? Are you a natural communicator who is able to use the power of storytelling to sell the impact of project activities to create positive long lasting partnerships across different stakeholder groups? At Zipline, your work will result in the creation of community legacies and impacts, with customers and stakeholders counting on you everyday, so there is no time for ambiguous communication or aiming low. If building rapport with external stakeholders, helping internal teams better live and represent Zipline’s cherished values and leveraging your technical skills to build and maintain mutually beneficial long lasting stakeholder relationships match your experience and interests, READ ON!
Zipline believes access to medical care should not depend on your GPS coordinates. We are at the forefront of a logistics revolution, using autonomous aircraft to deliver just-in-time, lifesaving medical supplies on 3 continents around the world right now, 7 days a week. Are you interested in supporting the team and a system that 200 million people will depend on with their lives?
What You'll Do
• Create awareness of Zipline’s service in the communities we serve through running community events, conducting community visits, hosting visits at our site, and more
• Build and maintain strong relationships with community champions
• Coordinate opportunities to give back to the community including blood drives and community events
• Help team understand and live Zipline’s values
• Develop community bonds within and across our sites
• Create a welcoming and inclusive environment for all Zipliners
• Meet regularly with each team member at the site
What You'll Bring
• You have significant prior experience working with people and communities on programs (candidates with strong relevant experience working with community based multinational non-profit organisations may also be considered)
• You can communicate effectively (verbally and in writing) and are comfortable speaking in front of large groups and have experience building strong and high-trust relationships with internal teams and external stakeholders
• You are detail-oriented and have experience organizing successful in-person events for large groups
• You have the grit, resourcefulness, and resilience to thrive in novel, uncertain and constantly-changing business and regulatory environments
• You believe deeply that access matters and that we can and will provide access to essential medical supplies for every person on the planet
• You need to speak proficient English
• You must be eligible to work in Kenya
• This position is based in Kisumu, Kenya
What Else You Need To Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Please Note
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.If you believe you have been targeted by a fraudulent party, we ask that you to immediately get in touch with us via email at security@flyzipline.com upon receiving a suspicious offer or claim.