Deadline of this Job: 04 September 2022
Responsibilities• Listing of core and premium SKUs by category
• Develop account profile– key contacts / revenue /LG revenue /competitors
• Create revenue plan by account with the buyer – Forecasting
• Deliver action plan by account to achieve target revenues
• Weekly account schedule to review inventory and ad plans
• Expand LG line in all categories
• Provide timely competitive information to head office
• Ensure that proper brand message is delivered in all materials i.e. Flyer, ROP, Web, Radio, In-Store
• Will contribute to the development of key account sales goals and KPI measures
Qualifications
• Bachelor's degree preferably in business management
• Minimum 5 years experience in a related role
Required Skills
• Excellent skills in Microsoft Office (Excel and PowerPoint)
• Proficient in English language
• Strong people management skills
• Excellent interpersonal and communication skills
Deadline of this Job: 04 September 2022
Responsibilities• Support on developing account profile– key contacts/revenue/LG revenue /competitors
• Deliver given action plan by account to achieve target revenues
• Weekly account schedule to review inventory and ad plans
• Assist in expanding LG line in all categories
• Provide timely competitive information to product manager
• Will contribute to the development of key account sales goals and KPI measures
Qualifications
• Bachelor's degree preferably in business management
• Up to 2 years work experience
Required Skills
• Excellent skills in Microsoft Office (Excel and PowerPoint)
• Proficient in English language
• Excellent interpersonal and communication skills
Deadline of this Job: 05 September 2022
About The RoleOur ~70-strong Tech team is in charge of delivering and operating a broad range of IT solutions to support our activity, including both internal developments and off-the-shelf enterprise solutions used by farmers and field or HQ staff. This includes e.g. mobile apps for field staff to manage farmer's orders and loans or track deliveries, BI solutions to analyze farmer yields, farmer-facing services through e.g. Whatsapp or USSD to manage their accounts, or back-office solutions to manage employee information and requests.
Responsibilities
• Product Vision: set the strategic directions of your portfolio of solutions and manage their roadmaps
• Requirement Management: lead the functional and non-functional requirement gathering, clarification, and arbitration for new projects, prevent scope creep
• Identify new product feature opportunities and develop concepts, by creating excellent understanding of our users and market, monitor competitive landscape
• Coordinate the delivery of product evolution / "Business as Usual" requirements on established products
• Build product awareness and satisfaction, by organizing demos and awareness sessions, maintaining product documentation, running user tests and managing product feedback and analytics
• Stakeholder Management: nurture the relationship with our internal customers to understand their needs, keep them well informed and manage their expectations
• Agile Product Owner: support engineering teams during construction phases, in particular by playing the product owner role in their Agile process
• Promote an innovation culture, anticipating upcoming market needs with creative solutions
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
• 4+ years of experience in the software industry
• Creative and inspired attitude
• Awareness of technical possibilities of modern software
• Experience working with UI/UX design process is welcome
• A background in agriculture or African development is appreciated
Preferred Start Date
As soon as possible
Job Location
Kigali, Rwanda or Nairobi, Kenya
Benefits
Health insurance, housing, and comprehensive benefits
Eligibility
One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.
Application Deadline
20 November 2022
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Deadline of this Job: 31 August 2022
OverviewWith over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
To achieve agreed targets in line with the business objectives through pro-active selling of all the bank’s products and provision of excellent customer service.
Job Description
Accountability: Sales To Retail Customers Time Split 60%
▪ Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of all Absa Bank Retail products and services.
▪ Have the ability through cross-sell to provide a full value-added offering to customers utilising multiple channels, including digital.
▪ Provide direct "hands on" sales support through lead actioning and conversion of provide data sets.
▪ Participate in specific product campaigns by ensuring that the products are explained to customers.
▪ Agree, meet, and exceed targets for specific sales campaigns.
▪ Maintain own sales performance statistics for management information usage through maintaining sales logs. Analyze sales achieved against targets agreed on a daily basis. Include action plans to address any shortfalls in sales.
▪ Own and manage personal products & channel sales targets to contribute towards the direct sales objectives and targets.
▪ Refer to the appropriate area of delivery for specialist product help or advise (e.g., Schemes or Mortgage) when uncertain about the product delivery or application process. Respond directly to the customer.
▪ Guide the customers through digital account opening process end to end and maintain the digital led relationship customer management. Call customers when their accounts have been opened and provide the customer with contact information for the branch at which their account is held.
▪ Check on assigned client’s profile for possible cross sell opportunities.
▪ Actively seek to grow own portfolio and cross sell to ensure delivery of set Targets deepen, customer relationship and drive business targets on account activation, win back and balance sheet growth.
Accountability: Customer Service Time Split 15 %
▪ Have an understanding of all Retail and Business Banking products that could satisfy customer requirements
▪ Own customer queries and complaints around digital account opening, loans, cash on call and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Line Manager.
▪ Provide customers with accurate information on the banks products and services including disclosing all charges, terms and conditions.
▪ Build relationships with internal service providers (Credit Operations) to ensure a quick turnaround time of escalated queries and complaints.
▪ Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
Accountability: Operational Rigour, Compliance and Controls Time Split 15 %
"Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role."
▪ Ensure accuracy of each new account application, loan document, Absa card application and all other customer documents. Lead Generators (LGs) are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
▪ Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken.
▪ Ensure adherence to the group service standards.
▪ Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level timelines or where there are unresolved KYC requirements, to the Line Manager.
▪ Comply with general Absa operational risk & rigour requirements e.g., Health & Safety standards and security of premises, KYC and anti-money laundering regulations.
Accountability: Contribute to The Development Of The Team/Personal Development Time Split 10%
▪ Share knowledge and experience with other Lead Generators in the team.
▪ Provide cover for other Lead Generators in case of excessive workload or absence.
Deadline of this Job: 29 August 2022
Role holder will be responsible for recruitment and management of Independent Financial Advisors (IFA) as prescribed in Britam as well as ensure key performance indicators for the unit are met. This role will report to the Head of Retail Independent Financial Advisors (IFA).Key responsibilities
• Drive the achievement of the revenue budget for the Unit with a key focus on Ordinary Life and Investment Linked products.
• Contribute to Single Distribution business model of selling all lines of products as per agreed targets.
• Select, recruit and train sales force on products, prospecting, closing and persistency.
• Recruit, train, and mentor the Independent Financial Advisors in your team.
• Inspire and motivate the sales team to achieve a successful sales career and a high-performance culture
• Train and motivate the sales force in providing appropriate financial solutions to prospective clients
• Prepare and submit daily, weekly and monthly production performance reports
• Monitor and maintain policies persistency though efficient customer service and retention
• Identify and grow new markets, grow the existing ones and guard them from competition.
• Ensure business is conducted in an ethical manner with zero tolerance to fraud.
• Grow and defend Britam’s market share position.
• Formulate and implement strategies that ensure IFA’s are well versed with Britam products
• Establish and implement strategies to increase sales, lower costs, and obtain greater efficiency.
• Ensure the IFAs adheres to Britam Credit Policy and all other policies and guidelines.
• Protect and safeguard the company against reputational and financial risks
Working Relationships
Internal Relationships:
• Accountable to the Head of Retail Independent Financial Advisors
• Required to liaise and work closely with the other departments such as sales training and Retail Sales Executives
External Relationships:
• Britam customers
• Insurance sector players
Key Performance Measures
• Production, Life Persistency & Business Retention, Recruitment & Training and People Management
• As prescribed in the contractual agreement
Knowledge, experience and qualifications required
• A business related degree is a minimum requirement or its equivalent
• Minimum 3 years’ experience in Life Insurance Unit Management added advantage
• Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
• Excellent leadership, communication and interpersonal skills
• Above average computer skills
Deadline of this Job: 29 August 2022
Key responsibilities• Drive the achievement of the revenue budget for the Unit with a key focus on Ordinary Life and Investment Linked products.
• Contribute to Single Distribution business model of selling all lines of products as per agreed targets.
• Select, recruit and train sales force on products, prospecting, closing and persistency.
• Recruit, train, and mentor the Independent Financial Advisors in your team.
• Inspire and motivate the sales team to achieve a successful sales career and a high-performance culture
• Train and motivate the sales force in providing appropriate financial solutions to prospective clients
• Prepare and submit daily, weekly and monthly production performance reports
• Monitor and maintain policies persistency though efficient customer service and retention
• Identify and grow new markets, grow the existing ones and guard them from competition.
• Ensure business is conducted in an ethical manner with zero tolerance to fraud.
• Grow and defend Britam’s market share position.
• Formulate and implement strategies that ensure IFA’s are well versed with Britam products
• Establish and implement strategies to increase sales, lower costs, and obtain greater efficiency.
• Ensure the IFAs adheres to Britam Credit Policy and all other policies and guidelines.
• Protect and safeguard the company against reputational and financial risks
Working Relationships
Internal Relationships:
• Accountable to the Head of Retail Independent Financial Advisors
• Required to liaise and work closely with the other departments such as sales training and Retail Sales Executives
External Relationships:
• Britam customers
• Insurance sector players
Key Performance Measures
• Production, Life Persistency & Business Retention, Recruitment & Training and People Management
• As prescribed in the contractual agreement
Knowledge, experience and qualifications required
• A business related degree is a minimum requirement or its equivalent
• Minimum 3 years’ experience in Life Insurance Unit Management added advantage
• Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
• Excellent leadership, communication and interpersonal skills
• Above average computer skills