Deadline of this Job: 02 September 2022
OBJECTIVES AND DUTIES
The Delivery Lead- Eastern and Southern Africa is a key member of the program’s leadership team and will support USAID’s Africa Bureau's ATI program in boosting trade and investment across the continent of Africa, with a particular focus on Eastern and Southern Africa, including overseeing the technical and operational design and implementation of its various buy-ins and building multi-faceted capabilities across the ATI staff, including Activity Managers, Specialists and Associates as well as other team functions. Tasks include, but are not limited to:
Buy-in Design & Implementation
• Supervise and manage a team of ATI Activity Managers to ensure quality delivery of the technical activities, coordination between regional/continental activities, and the development of strategies for high priority USG initiatives as needed, support technical decision-making, and ensure close coordination with the Chief of Party, CFO, Technical Directors and Admin/Ops teams and DAI Home Office staff.
• Work closely with Senior Technical Directors and Activity Managers to ensure client satisfaction from buy-in design through implementation and timely delivery of deliverables and milestones. This will include providing inputs and overseeing the design of buy-in SOWs, SOOs/SOWs for procurements and grants.
• Manage the resourcing of buy-in implementation by monitoring bandwidth, portfolio breakdowns and assigning resources (LTTA and STTA) to new and existing buy-in activities, in close coordination across project leadership. Plans, assigns, and directs Activity team work, including addressing and resolving problems.
• Work closely with ATI leadership and supervise Activity Managers on the development of buy-in scopes of work, activity design, implementation including reviewing scopes of work from a financial feasibility and compliance perspective. Support budget-related negotiations with current and potential buy-in clients.
• Participates in weekly ATI Senior Management meetings convened by the COP with Sr. Technical Directors and serve as senior representative of ATI in place of Chief of Party or Senior Technical Directors when needed.
• Support procurement and technical teams on final subcontractor SOWs and deliverable schedules, with a focus on standardizing deliverable metrics, pay-for-performance, and catalytic funding contractual framing in addition to supporting deliverables review
• Work with Grants Managers to design Annual Program Statements and other grant solicitation mechanisms and grant programming in line with client priorities, as well as coordinate grant management with the larger buy-in activities and identify suitable collaboration as applicable.
• Providing capacity building and guidance to subcontractors and grantees as needed to ensure that new and underutilized partners to USAID are given opportunities to build their familiarity with working with USAID effectively and advance the goals of USAID localization.
• Ensure implementation across buy-ins is strategic and cost-effective by ensuring ongoing collaboration, joint analysis, learning and use of data for decision-making and continuous quality improvement as well as efficient problem solving and solution development. Where feasible, make linkages to different buy-in initiatives in order to capitalize on successes, best practices, and other synergies.
• Mentor and train Activity Managers, Specialists and Associates, ensuring they receive all relevant training, and instilling shared responsibility to build learning into program design and implementation.
Contract & Operations Support
• Provide inputs to and support completion of USAID contract deliverables, including but not limited to Year One & subsequent workplans, Quarterly & Annual Reporting, Grants Manual, ESMF and Branding & Marking Plan. Establish a general implementation infrastructure, including templates, tools, and other guidance, to incorporate best practices across regions and consistent quality delivery of activities. Write and manage these guidance materials in order to accelerate onboarding and ensure activity staff are implementing buy-ins consistently across the project.
• Identify places for program-wide efficiencies or process/system improvements and support the development of procedures to standardize practices across regions, incorporating best practices and lessons learned. Identify where policies and procedures are not in alignment with best practice and ATI norms, and work towards correct realignment.
• Coordinate closely across ATI team to ensure that implementation is delivered in a consistent, cohesive manner and that processes are aligned across the project.
• Support CFO and financial management counterpart(s) in overseeing core project finances, particularly around technical components, including project accounting, budget management and cost control. Support regular client financial reporting including snapshots with invoiced to date figures and projections, quarterly and annual reports. Oversight of project pipeline and scenario forecasting.
• Ensure project internal controls are implemented in accordance with the DAI USG Operations Manual, USAID rules/regulations and the terms of the contract. In coordination with CFO, establish additional project guidance or policy deviations for operations, as needed. Oversees periodic file audits in conjunction with DAI Home Office staff.
• Support long-term personnel recruitment efforts, including drafting and posting scopes of work, interviewing, and onboarding/training new staff. Support the recruitment and supervision of consultants as needed.
Monitoring, Evaluation, & Learning
• Support ATI leadership, MEL and technical teams in planning and implementation of the project workplans and M&E targets, including developing standardized definitions, quality assessments of data, extrapolating and capturing learnings on technical and operational components, and identifying learning opportunities and use findings to support timely learning adaptation.
• Ensure market-driven approaches are fully integrated into programmatic interventions and refined with learning. Work closely with Partnership/Procurement team to engage a broad spectrum of private sector actors and promote replication of successful approaches.
• Source and coordinate strong opportunities and storylines for communications pieces and work with Activity and Communications team to develop and disseminate products.
QUALIFICATIONS:
• Bachelor’s degree and a minimum of 10 years of relevant professional work experience; or a master’s degree and 8 years of relevant professional work experience;
• Exhibited experience supporting large-scale multi year projects with proven skills managing budgets, operations, processes, client, and project management with experience working in Africa
• Exhibited supervisory experience and matrixed team management, as well as experience with recruitment and building the capacity of new and existing team members.
• Experience building the capacity of new and underutilized partners, as well as building out a network of potential partners in the locations in which USG programming is being delivered.
• Demonstrated experience in identifying efficiencies, capturing learnings, and adapting implementation based on best practices
• Proven project management, communications, writing, and interpersonal skills with ex cellent judgment, sound problem solving and decision-making skills
• Ability to work in a fast-moving, fluid team setting with multiple stakeholders
Preferred:
• Familiarity and/or relevant experience with the technical issues of private capital mobilization, trade finance and investment, USAID’s private sector engagement policy and partnerships, and related development priorities such as enterprise growth, gender inclusion, and job creation
Key Responsibilities:
• Meet sales and margin target
• Support the franchisee in sales management
• Support in continuous price and product mix review per franchise shop.
• In liaison with the franchise, seek feedback on areas of improvement on a continuous basis.
• Taking orders from the franchise shops and ensure they are delivered
• Interact with suppliers on a day to day basis negotiate for best market prices, payment period, deal with non-supplied, under orders, over orders, expired notice and damaged goods.
• Record management and correct verification of all requisitions, following the SOPs
• Ensuring timely debt collection and reduction of outstanding debts for Key accounts
• Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements.
• Perform field visits as needed.
• Any other duty as requested by management.
Key Qualifications:
• Must have a degree or diploma in any business related course
• Must have 1 to 3 years working experience in sales, shop management etc.
• Knowledge in FMCG industry
• Able to sell or use a Point of sale system
• Able to influence sales from retailers
• People management skills
• Excellent time management skills
• Good communication skills and fluency in English and Swahili
• Proper cash and inventory management skills
• Proper negotiation skills
• Open to interact with the base of the pyramid (BOP) communities in the last mile rural areas.
• Must also be willing to travel in rural areas.
• Male candidates encouraged to apply
• Currently, we are seeking for a Road Freight Commercial Center Lead – Kenya. In this role, the successful candidate will be responsible to manage supplier procurement within the Road Freight. He will also establish and manage Road Freight Rate Card System and provide competitive pricing to internal and external Customer.
Responsibilities:
General
• Increase number of winning bids through accurate & competitive completion of Road Freight estimate requests
• Ensure product profitability by managing customer selling rates and supplier buying rates
• Maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s
• Improving carrier base in country by minimum of 100% in first year and 25% YOY
Procurement/Estimates/RFQ Bidding
• Owns and maintains Country Road freight Tariffs with carriers on agreed validity
• Understanding and Managing of costing Structure of Road Freight Supplier
• Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers
• Drive best pricing solutions in order to maximize profitability of Road freight. Negotiate and procure best rates in market
• Review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them
• Manage and keep transport supplier (buying) register up to date.
• Execution of global procurement strategy and decisions (rates, process, etc.)
• Monitors carrier/ station performance and initiates corrective actions.
• Development and Implementation of a Rate Card Model for domestic and cross border Road Freight
• Ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations and auto rating
• Standardize costing Model to ensure quick and effective turnaround timings on pricing requests
• Determine profit margin, support and follows up with Sales, Sales Support and Customer Service
• Source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road
• Follow-up with internal and external customer requests for quotes & pricing
• Follow-up on all estimates that have been submitted to customers
• Maintain proactive communication/relationship with colleagues and managers
• Maintain and keep estimate/bid register up to date
• Monitor and participate on RFQ’s for road freight together with designated sales person
• Managing and fully owning RFQ Bids for road freight
• Coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight
• Submission of RFQ bids in good time before deadline in customer specified methodology (online, physical or email)
• Participate and consult other departments and products in their pricing strategy for road freight component of freight
Administration / Quality & Improvement
• Supply Month End number of estimates completed, won and lost to Head of Road Freight
• Assist in rate disputes where necessary
• Use of Quoteshop for 100% enquires
• Develop and execute trade-lane management marketing and capacity overview
• Comply with company Quality processes
• Ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis
Job Skills, Qualifications & Experience:
Job Requirements:
• Good negotiation skills and be able to influence customers & suppliers
• Great command of Microsoft Office applications (especially Excel)
• Good time management skills and High level of attention to detail
• Be able to communicate with customers effectively and have a great telephone etiquette
• Customer Management Skills
• Be a team player
• Be able to work under pressure and be an achiever
• Must be self-motivated
• Must have good inter-personal skills
• Ability to work unsupervised
Experience:
• 5 years’ experience directly related to the duties and responsibilities specified
• Must have a Bachelor degree
• Preferable tertiary education including diploma an advantage
OBJECTIVES AND DUTIES
The Delivery Lead- Eastern and Southern Africa is a key member of the program’s leadership team and will support USAID’s Africa Bureau's ATI program in boosting trade and investment across the continent of Africa, with a particular focus on Eastern and Southern Africa, including overseeing the technical and operational design and implementation of its various buy-ins and building multi-faceted capabilities across the ATI staff, including Activity Managers, Specialists and Associates as well as other team functions. Tasks include, but are not limited to:
Buy-in Design & Implementation
• Supervise and manage a team of ATI Activity Managers to ensure quality delivery of the technical activities, coordination between regional/continental activities, and the development of strategies for high priority USG initiatives as needed, support technical decision-making, and ensure close coordination with the Chief of Party, CFO, Technical Directors and Admin/Ops teams and DAI Home Office staff.
• Work closely with Senior Technical Directors and Activity Managers to ensure client satisfaction from buy-in design through implementation and timely delivery of deliverables and milestones. This will include providing inputs and overseeing the design of buy-in SOWs, SOOs/SOWs for procurements and grants.
• Manage the resourcing of buy-in implementation by monitoring bandwidth, portfolio breakdowns and assigning resources (LTTA and STTA) to new and existing buy-in activities, in close coordination across project leadership. Plans, assigns, and directs Activity team work, including addressing and resolving problems.
• Work closely with ATI leadership and supervise Activity Managers on the development of buy-in scopes of work, activity design, implementation including reviewing scopes of work from a financial feasibility and compliance perspective. Support budget-related negotiations with current and potential buy-in clients.
• Participates in weekly ATI Senior Management meetings convened by the COP with Sr. Technical Directors and serve as senior representative of ATI in place of Chief of Party or Senior Technical Directors when needed.
• Support procurement and technical teams on final subcontractor SOWs and deliverable schedules, with a focus on standardizing deliverable metrics, pay-for-performance, and catalytic funding contractual framing in addition to supporting deliverables review
• Work with Grants Managers to design Annual Program Statements and other grant solicitation mechanisms and grant programming in line with client priorities, as well as coordinate grant management with the larger buy-in activities and identify suitable collaboration as applicable.
• Providing capacity building and guidance to subcontractors and grantees as needed to ensure that new and underutilized partners to USAID are given opportunities to build their familiarity with working with USAID effectively and advance the goals of USAID localization.
• Ensure implementation across buy-ins is strategic and cost-effective by ensuring ongoing collaboration, joint analysis, learning and use of data for decision-making and continuous quality improvement as well as efficient problem solving and solution development. Where feasible, make linkages to different buy-in initiatives in order to capitalize on successes, best practices, and other synergies.
• Mentor and train Activity Managers, Specialists and Associates, ensuring they receive all relevant training, and instilling shared responsibility to build learning into program design and implementation.
Contract & Operations Support
• Provide inputs to and support completion of USAID contract deliverables, including but not limited to Year One & subsequent workplans, Quarterly & Annual Reporting, Grants Manual, ESMF and Branding & Marking Plan. Establish a general implementation infrastructure, including templates, tools, and other guidance, to incorporate best practices across regions and consistent quality delivery of activities. Write and manage these guidance materials in order to accelerate onboarding and ensure activity staff are implementing buy-ins consistently across the project.
• Identify places for program-wide efficiencies or process/system improvements and support the development of procedures to standardize practices across regions, incorporating best practices and lessons learned. Identify where policies and procedures are not in alignment with best practice and ATI norms, and work towards correct realignment.
• Coordinate closely across ATI team to ensure that implementation is delivered in a consistent, cohesive manner and that processes are aligned across the project.
• Support CFO and financial management counterpart(s) in overseeing core project finances, particularly around technical components, including project accounting, budget management and cost control. Support regular client financial reporting including snapshots with invoiced to date figures and projections, quarterly and annual reports. Oversight of project pipeline and scenario forecasting.
• Ensure project internal controls are implemented in accordance with the DAI USG Operations Manual, USAID rules/regulations and the terms of the contract. In coordination with CFO, establish additional project guidance or policy deviations for operations, as needed. Oversees periodic file audits in conjunction with DAI Home Office staff.
• Support long-term personnel recruitment efforts, including drafting and posting scopes of work, interviewing, and onboarding/training new staff. Support the recruitment and supervision of consultants as needed.
Monitoring, Evaluation, & Learning
• Support ATI leadership, MEL and technical teams in planning and implementation of the project workplans and M&E targets, including developing standardized definitions, quality assessments of data, extrapolating and capturing learnings on technical and operational components, and identifying learning opportunities and use findings to support timely learning adaptation.
• Ensure market-driven approaches are fully integrated into programmatic interventions and refined with learning. Work closely with Partnership/Procurement team to engage a broad spectrum of private sector actors and promote replication of successful approaches.
• Source and coordinate strong opportunities and storylines for communications pieces and work with Activity and Communications team to develop and disseminate products.
QUALIFICATIONS:
• Bachelor’s degree and a minimum of 10 years of relevant professional work experience; or a master’s degree and 8 years of relevant professional work experience;
• Exhibited experience supporting large-scale multi year projects with proven skills managing budgets, operations, processes, client, and project management with experience working in Africa
• Exhibited supervisory experience and matrixed team management, as well as experience with recruitment and building the capacity of new and existing team members.
• Experience building the capacity of new and underutilized partners, as well as building out a network of potential partners in the locations in which USG programming is being delivered.
• Demonstrated experience in identifying efficiencies, capturing learnings, and adapting implementation based on best practices
• Proven project management, communications, writing, and interpersonal skills with ex cellent judgment, sound problem solving and decision-making skills
• Ability to work in a fast-moving, fluid team setting with multiple stakeholders
Preferred:
• Familiarity and/or relevant experience with the technical issues of private capital mobilization, trade finance and investment, USAID’s private sector engagement policy and partnerships, and related development priorities such as enterprise growth, gender inclusion, and job creation
Deadline of this Job: 25 August 2022
• Meet sales and margin target
• Support the franchisee in sales management
• Support in continuous price and product mix review per franchise shop.
• In liaison with the franchise, seek feedback on areas of improvement on a continuous basis.
• Taking orders from the franchise shops and ensure they are delivered
• Interact with suppliers on a day to day basis negotiate for best market prices, payment period, deal with non-supplied, under orders, over orders, expired notice and damaged goods.
• Record management and correct verification of all requisitions, following the SOPs
• Ensuring timely debt collection and reduction of outstanding debts for Key accounts
• Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements.
• Perform field visits as needed.
• Any other duty as requested by management.
Key Qualifications:
• Must have a degree or diploma in any business related course
• Must have 1 to 3 years working experience in sales, shop management etc.
• Knowledge in FMCG industry
• Able to sell or use a Point of sale system
• Able to influence sales from retailers
• People management skills
• Excellent time management skills
• Good communication skills and fluency in English and Swahili
• Proper cash and inventory management skills
• Proper negotiation skills
• Open to interact with the base of the pyramid (BOP) communities in the last mile rural areas.
• Must also be willing to travel in rural areas.
• Male candidates encouraged to apply
Deadline of this Job: 02 September 2022
Responsibilities:
General
• Increase number of winning bids through accurate & competitive completion of Road Freight estimate requests
• Ensure product profitability by managing customer selling rates and supplier buying rates
• Maintain minimum 50% hit ratio for all ad-hoc bids and RFQ’s
• Improving carrier base in country by minimum of 100% in first year and 25% YOY
Procurement/Estimates/RFQ Bidding
• Owns and maintains Country Road freight Tariffs with carriers on agreed validity
• Understanding and Managing of costing Structure of Road Freight Supplier
• Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers
• Drive best pricing solutions in order to maximize profitability of Road freight. Negotiate and procure best rates in market
• Review existing pricing rates and policies with carriers and network to initiate updates and changes based on market trend/current business requirements and maintain strong relationship with them
• Manage and keep transport supplier (buying) register up to date.
• Execution of global procurement strategy and decisions (rates, process, etc.)
• Monitors carrier/ station performance and initiates corrective actions.
• Development and Implementation of a Rate Card Model for domestic and cross border Road Freight
• Ensure domestic and cross border rates input into the rate management system and validate it for Auto costing, quotations and auto rating
• Standardize costing Model to ensure quick and effective turnaround timings on pricing requests
• Determine profit margin, support and follows up with Sales, Sales Support and Customer Service
• Source and Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road
• Follow-up with internal and external customer requests for quotes & pricing
• Follow-up on all estimates that have been submitted to customers
• Maintain proactive communication/relationship with colleagues and managers
• Maintain and keep estimate/bid register up to date
• Monitor and participate on RFQ’s for road freight together with designated sales person
• Managing and fully owning RFQ Bids for road freight
• Coordinate RFQ’s above 50.000 USD with Regional Head of Commercial Center Road Freight
• Submission of RFQ bids in good time before deadline in customer specified methodology (online, physical or email)
• Participate and consult other departments and products in their pricing strategy for road freight component of freight
Administration / Quality & Improvement
• Supply Month End number of estimates completed, won and lost to Head of Road Freight
• Assist in rate disputes where necessary
• Use of Quoteshop for 100% enquires
• Develop and execute trade-lane management marketing and capacity overview
• Comply with company Quality processes
• Ensure proper storage & management of Communications, rates agreements and win/loss ratio analysis
Job Skills, Qualifications & Experience:
Job Requirements:
• Good negotiation skills and be able to influence customers & suppliers
• Great command of Microsoft Office applications (especially Excel)
• Good time management skills and High level of attention to detail
• Be able to communicate with customers effectively and have a great telephone etiquette
• Customer Management Skills
• Be a team player
• Be able to work under pressure and be an achiever
• Must be self-motivated
• Must have good inter-personal skills
• Ability to work unsupervised
Experience:
• 5 years’ experience directly related to the duties and responsibilities specified
• Must have a Bachelor degree
• Preferable tertiary education including diploma an advantage