Banking finance Jobs at World Bank Group,Bank of Africa Kenya Limited, Absa Bank Limited, Stanbic Bank, HF Group and other companies

JOB DETAILS:
Selection Criteria
The candidate should meet the following criteria:
• Minimum education: A Bachelor’s degree in Accounting, Finance or Business and any one or more of: (i) A professional certification (fully qualified as a CPA, ACCA, CA, CFA or equivalent); or a Master’s degree in Accounting, Finance or Business.
• Work Experience: At least 8 years of direct relevant experience.
• Language Skills: The ability to communicate effectively, in writing and orally, in English is required and essential. Ability to communicate effectively in other major languages is desirable.
• Relevant knowledge of Generally Accepted Accounting Principles (GAAP), internal controls and financial management.
• Knowledge and application of the Bank’s Operational Policies and Procedures and how they relate to disbursements and loan portfolio management is an advantage.
• Ability to exercise professional judgment and appropriately interpret and apply operational policies, as they relate to disbursements and loan portfolio management.
• Knowledge of the Bank's IBRD and IDA lending products is an advantage.
• Strong quantitative skills with superior attention to detail and numerical accuracy.
• Strong analytical and conceptual skills with demonstrated ability to interpret data, assess issues, develop sound conclusions and formulate remedial measures.
• Ability to manage complex tasks, deal with rapidly shifting priorities, provide professional support to senior staff and deliver against ambitious deadlines.
• Capacity to work simultaneously, effectively and efficiently on a variety of diverse issues and tasks, independently adjusting priorities and achieving results with agreed objectives and deadlines.
• Ability to operate effectively in a matrix management environment.
• Strong client focus including good interpersonal, diplomatic and team building skills required for building and maintaining collaborative relationships.
• Willingness to travel on mission and short-term assignments.


JOB DETAILS:
Job Purpose
Establish, develop and grow Bank’s custodial services offering to corporate and institutional clients, high net worth individual and investment groups positively contributing to the Bank’s Profit & Loss account. Additionally, develop and grow the Bank’s Bancassurance business line, partnering with key stakeholders and contributing positively to clients’ uptake of Bancassurance products, resulting in a positive growth in the Bank’s Profit and Loss account.

Responsibilities and Accountabilities-starting with strategic, managerial then operational
Business, Relationship & Sales Management - 70%
• Create sustainable business pipeline and conversion into business covering corporate and
• institutional clients, HNIs and investment groups.
• Deliver value added services to clients by active participation in business growth opportunities in
• relation to developing and execution of new custodial products
• Meet all Custody Clients at least once every quarter
• Develop and implement a call plan for new target clients
• Create product awareness via regular internal/external stakeholder meetings and events
• Actively scout for and apply for RFP / RFI and pension scheme tenders and meet the application deadlines,
• Cross sell other bank products to prospective clients
• Manage service delivery in accordance with the business plan and in close liaison with other business teams and product partners
• Strengthen client relationships and ensure customer satisfaction by maintaining high visibility with client relationships
• Ensure that all Client requirement/communication/ queries logged in are responded to within 24
• hours of receipt. Holding response to be sent the same day in case the final response requires further investigation.
• Provide clients with timely notification of issues impacting the market and their assets
• Provide timely notification and advice to the to the bank management on issues and developments in the Custodial space
• Actively seek opportunities to grow Bancassurance partnerships with approved Insurance service providers
• Develop and co-create Bancassurance products that are in response to market needs
• Work closely with the Bancassurance officer in managing renewals and upselling for the existing book of Bancassurance clients
• Tracking and closing any outstanding/unresolved insurance related matters
• Continuous improvement and subsequent implementation of interdepartmental and client SLAs

Operational Management - 10%
• Account Opening
• Facilitate smooth account opening and ensure that outstanding account documentation is kept to a minimum
• Facilitate take-on of client assets from other custodians and stockbrokers for new and existing clients
• Constantly monitor and maintain service standards Process – Reporting
• Review client & regulatory report packs for assigned accounts on a monthly & quarterly basis
• Attend quarterly review meetings and AGMs for trustees, fund managers and clients Process - Corporate Actions
• Effective follow up with the clients who have not provided the voluntary corporate actions
• instructions
• Interact effectively with the Officers of other Sections to ensure adherence to guidelines for securities
• accounts, dematerialization and physical securities maintenance and smooth processing of transactions.

Risk and Compliance
• Support Head/Senior Relationship Manager - Institutional Banking and the Custodial Operations team to ensure operations are managed in strict compliance with the various local laws, jurisdictions, bank risk standards and custodial services policy guide
• Support Head/Senior Relationship Manager - Institutional Banking to manage and direct Operational Risk Management and Controls for the custody service to ensure that the unit has minimal audit exceptions.
• Ensure that the regulatory requirements and deadlines are adhered to with real-time escalation of any possible operational incidents / operational loss / complaints to Head/Senior Relationship
• Manager - Institutional Banking

Minimum Requirements
• A degree in a business related field i.e Bachelor of Commerce, Business Administration, Economics or Banking/Finance OR its equivalent.
• CISI qualification
• Formal training in relationship management
• ECOP/COP qualification is an added advantage
• 5 years banking experience, 3 of these in Custodial Services


JOB DETAILS:
Job Summary
To deliver claims related administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description
• Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production
• Claims assessment: Check different types of information for accuracy and inconsistency with the aim of verifying the validity of claims made
• Meeting deadlines: Completes tasks timeously
• Claims process: Ensure that the claims process is effectively and efficiently executed as per standard operating procedures



JOB DETAILS:
Head of Digital Business

Overall Job Purpose
The Head of Digital Business will be responsible for envisioning, design, implementation and commercialization of re-imagined digital first lending products and processes targeted at the consumer, business and corporate segments.He/She will also maintain a product backlog, develop user stories, participate in scrum ceremonies, product testing, end user training and developing go to market strategies for new or revamped lending products. The role holder will also continuously monitor and control products post go-live to ensure they meet agreed revenue and profitability targets.

Principle Accountabilities
• Championing digital banking and determining opportunities for improving business processes through automation.
• Developing, maintaining and managing a pipeline of customers across all stages of the Digital loan journey. This will require one to have a strong operating rhythm to ensure that there is sufficient activity across the application approval within the system to avoid customer dissatisfaction.
• Work closely with internal stakeholders and external vendors on project planning and execution of change processes with respect to Business Policy Rules and system enhancements.
• Serving as liaison between products unit and Business team to translate business requirements into effective technical solutions by presenting development options based on best practices.
• Gathering functional and non-functional business ideas and analysing to design processes flow and documentation.
• Involved in System User Acceptance Testing & offering Business Units support and training in all bank Digital Lending Solutions.
• Using his/her customer experience and credit expertise to wow customers at every point of their lending journey and prompt resolution to the issues raised.
• Monitoring market trend and carrying out competitive analysis of the Digital Lending market with an intent to continuously innovate around online customer journey with enhanced customer experience and satisfaction, especially on Digital platforms
• Providing support and training continually to bank staff on new systems, products and policy updates.
• Ensuring the Portfolio management of Digitally Lent facilities across the regions.
• Drive digital collection capabilities in terms of driving uptake and developing new ones

Minimum Qualifications, Knowledge and Experience
• A bachelor degree in ICT or a Business-Related Field
• 10 years of experience in the technology, banking, telco, fintech or product fields.
• 4 years of product development, management, or product design experience in the digital world.
• Proven ability to analyze complex business issues and identify, design and implement effective practical recommendations
• Experienced in project management will be an added advantage
• Able to operate in a performance driven organization and drive product uptake
• In-depth knowledge of Central bank Prudential and Risk Guidelines.Customer Centric with the ability to offer customers to a different channel based on their channel of choice.
• Strong business acumen
• Solid background of software lifecycle
• Strong disciplined operating rhythm
• Understanding of credit management will be an added advantage

Key Competencies and Skills
• Excellent understanding of both Credit and IT policies and procedures
• Excellent understanding of competitor market trends on Channel lending
• Excellent knowledge of Central Bank of Kenya Prudential & Risk guidelines.
• In-depth knowledge of the systems and processes within Financial Services industry especially Core Banking, Payments, Channels, CRM and Data Management
• Expert knowledge; exhibits an exceptional degree of ingenuity, creativity and resourcefulness.
• Leads the development of highly advanced technologies, principles, theories and concepts.
• Guides and transfers knowledge to his team.


JOB DETAILS:
Position Scope:
• The role holder will be responsible for the growth & profitability of the Agent Banking Segment of the Bank.

Key Responsibilities:
• Develop and implement Agent Banking Strategy, Policies and Procedures.
• Design and coordinate the development, rollout and management of Agent Banking Business.
• Initiate and ensure establishment of a robust remuneration tariff for agents.
• Develop a robust stable of products and services to be consumed by agents and bank customers via the agent network, in particular an innovative sustainable credit model that will enable bank customers to access credit through the agent network in a controlled environment.
• Proactively manage risks associated with Agent Banking.
• Execute operational excellence, cost management and compliance to the internal policies and also in tandem with CBK guidelines.
• Responsible for gathering market intelligence for the improvement of the channel as well as rollout of Agent Banking to the Bank.
• Champion customer service and implementation of quality service delivery standards.
• Manage Agent Banking team, ensuring performance objectives are met, coordinate channel growth activities and offer guidance to the team and Branches on matters relating to Agent Banking.
• Responsible for gathering market intelligence for the improvement of the channel as well as rollout Agent Banking to the Region.
• Coach, mentor and train Agent Banking teams on product and service offering.

Education, Professional Qualifications, Experience & Skills
• Bachelor’s degree in either ICT or Business related field from a recognized University.
• Professional qualifications in CPA, ACCA and AKIB will be an added advantage.
• Eight (8) years’ experience in Banking.
• At least five (5) years’ experience in handling Agent Banking and product development functions of a commercial bank at a managerial level.
• Demonstrated hands-on experience at Management level on innovation/product development.
• Experience in Credit Analysis and Administration.
• Experience in Handling Agent Banking Solutions.
• Good understanding of Banking laws and regulations.
• Governance – knowledge and ability to ensure good governance practices in the assigned Department.
• Leadership and management – ability to lead teams, mentor and coach staff to goal definition and achievement.
• Professionalism – maintains a professional approach based on ethics and NBK values.
• Integrity and honesty and ethics- ensures ethical practices and integrity and ensures NBK is not put at reputational risk.
• Customer orientation – is customer focused striking a solid balance between external and internal customer orientation.


JOB DETAILS:
Job Description
Visa's Merchant Sales and Solution Team is seeking a Merchant Sales and Solutions Business Development Leader who will have responsibility of leading the in-market acceptance efforts of a new mobile payment solution.
The Merchant Sales and Solutions Business Development Leader has the responsibility of driving growth and development of meaningful and profitable merchant relations in East African markets. In addition, this role is responsible for working with the Senior Business Development leader and the Group Country Manager/Country Managers on industry & regulatory initiatives and interchange management for the region.
The Merchant Sales and Solutions Business Development Leader executes on the implementation of agreed merchant acceptance strategies that grow the penetration of electronic payments in this geography to drive the increase of Merchant Sales Volume (MSV) via implementing the new payment solution and building strong working relationships with client banks, key merchants and third party partners. The role is also responsible for understanding and communicating local market needs in order that the CEMEA Hub, Digital Team and Global Merchant Sales and Solutions organizations are able to effectively and efficiently define market specific strategies required to manage strategic and complex Acceptance issues.

Job Scope
Key Results Areas
• Drive acceptance of Visa payment solutions in the East African market, with a focus across various business segments, key among them top tier and marquee merchants
• Develop strong market relationships with key merchants meant to protect and grow Visa business and brand standing with these merchants
• Conduct quarterly business reviews with key merchants with the aim of ensuring Visa relationship adds value to clients
• Develop and execute the merchant acceptance, merchant relations and partner strategy for East Africa, increase Visa MSV, market share, data processing revenues and create acquirer, merchant and consumer preference for Visa.
• Play a hands on role in the deployment and go to market of a new mobile based technology solution.
• Development of new initiatives/solutions, implement marketing/usage initiatives targeting traditional and new merchant segments, both in physical world and virtual world, with a focus on mobile based acceptance solutions.
• Successfully translate broad strategies into specific objectives and action plans, aligning efforts of the Acceptance and Interchange organizations with other key Visa stakeholders in particular the Country and Digital Teams.
• Establish and foster relationships with Clients and internal stakeholders at all levels of staff and senior management.
• Understand client needs, solution deployment requirements in different environments and develop models of engagement that are easily replicable across organizations with similar characteristics for faster onboarding.
• Support local Client Sales and Digital Teams with their sales and enablement efforts. Maintain current knowledge of technologies, products, services, methods and applications and implement new approaches and practices as required.
• Maintain and build rapport with Digital and functional teams across Visa Inc. to exchange, learn and leverage best practices

Qualifications
• Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction processing knowledge and client sales, preferably Visa, supporting highly complex clients and/or services within a highly matrixed environment
• Established networks at decision making levels with a strong business-to-business sales track record.
• Years of Experience: A minimum of 10 years of success in progressive leadership positions in the Payments industry
• Education (required): Bachelor's degree or equivalent. Masters degree in a business field is an added advantage

Technical
• Working knowledge of payments network and processing services
• Working knowledge of mobile technology
• Demonstrated, detailed knowledge of the full breadth of acceptance and other products and services offered by Visa
• (preferred)
• Working knowledge of project management tools and application
• Microsoft office tools e.g. PowerPoint, Excel, Word etc
• Working knowledge of Visa systems (preferred)

Business
• Strong Sales and relationship management skills.
• Broad and multiple industry exposure.
• General finance and accounting knowledge and understanding.
• Strong influencing and negotiation skills
• Project management experience.
• Strong oral and written communication skills.
• Experience shaping and delivering defined strategies.
• Proven track record of driving growth and taking new products from conception to commercial launch.
• Executive presence.
• Global mind-set, desire and demonstrated ability to work cross-culturally.
• Exposure to emerging payment solutions (mobile wallets, mobile money ecosystems, agent banking, mobile money transfers)
 
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