Summary
Date Posted: Friday, October 15, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
job requisition id
REQ174401

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Responsible for internal employee services such as ownership of office space, fostering employee engagement and supporting the hybrid worker experience.

JOB DESCRIPTION
•Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives.
•To assist in the delivery of ‘Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners.
•To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building.
•Report to Surveyors in accordance with an agreed procedure, ensuring the Regional Facilities Manager (RFM) is kept informed on matters relating to standards of facilities management.
•To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets.
•To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas.
•In conjunction with the RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems.
•Monitor contractor performance against agreed standards. Review service contracts as appropriate.
•Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the RFM.
•To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections.
•To work with other aspects of JLLs ‘Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc.
•To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner.
•Assist and liaise with building surveyors/architects/consultants on major works.
•With the Surveyors, identify and arrange minor planned works.
•Prepare site regulations and issue permits to work for all contractor activities on site.
•Establish a regular inspection programme for each site in accordance with site insurance

Sound like you? To apply you need to be / have:
Skills
•Command Skills – for coordinating all additional efforts;
•Customer Focus – for best Workplace Experience for users;
•Negotiating skills – for negotiating with business and suppliers for the best solution;
•Priority Setting – Set right priority also in cooperation with your manager;
•Problem Solving;
•Drive for Results;
•Human Experience – Ability to proactively manage day to day business with great Human experience as an outcome of understanding of the client needs.

Competencies
•Patience
•Up to date on the latest developments in the FM industry
•Helpful
•Empathic
•A desire to learn
•Strong team player

Experience
•Minimum 5 years of experience in a (Facilities related) Management position in a high demanding and international customer environment.
•Proven track record of Human Experience improvement and engagement.

Qualifications
•Bachelor’s degree Facilities Manager or equivalent

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

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Job application procedure
Use the link below to apply.
https://jll.wd1.myworkdayjobs.com/jllcareers/job/Nairobi-KEN/Workplace-Lead_REQ174401

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