Summary
Date Posted: Tuesday, December 27, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Help Duties
Staff park visitor center desks providing quality customer service and information to park visitors; sells materials for park NHA bookstore, operates cash register and completes shift reports; works with Junior Ranger program; issues backcountry permits; assist with lost and found services; may assist with special events setup and take down; and operates audio visual equipment in visitor centers.

Requirements Conditions of Employment
• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• Incidental Driving: You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.
• Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
• Government Housing: Housing may be available.

Qualifications
All qualifications must be met by the closing date of this announcement-01/03/2023-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-04 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement:

Experience: Have one (1) year of general experience. General experience is defined as progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of a Visitor Services Assistant. Examples of general experience include, but are not limited to, working in a retail establishment, greeting visitors, providing information, giving directions, or other work which required dealing with people on a recurring basis; and that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position. You must include hours per week worked.
-OR-
Education: Have two (2) years of education above high school (60 semester hours or 90 quarter hours). This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university. IMPORTANT - PLEASE NOTE: If you are using education to qualify you must document your course work and/or degree completed in your resume or other application materials you submit. You must submit a copy of your transcripts that identifies for each course the college or university, semester or quarter hours earned, grade received, and date completed. If you are qualifying based on education and you do not submit specific course work information as described previously, your application will be rated not qualified for consideration. (A copy of your official transcripts will be required before entrance on duty, if selected). You must include transcripts.
-OR-
Combination: Have an equivalent combination of education and experience. For example, I have six (6) months of the general experience (50% of the experience requirement), and one (1) year of college study from an accredited institution (50% of the qualifying education) that equals 100% of the total requirement. You must include transcripts. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional Information
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).

If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.
Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.

Physical Demands: The work may require standing-or sitting for long periods of time, walking for long distances, climbing and descending steep inclines, traversing uneven terrain, bending, and lifting moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts, occasional emergency responses, and repetitive nature of some of the tasks.

Working Conditions: The work environment can vary considerably dependent upon the specific park or park unit involved. Work may be accomplished in a typical office setting, or outside where the incumbent may be exposed to extreme weather conditions, steep and uneven terrain, and/or hazards such as heavy vehicle traffic.


Work Hours: 8

Experience in Months: 24 

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