Duties

• Assist in interpreting and processing of entitlements, issuance of contracts and maintenance of various personnel records and files.
• Attend meetings on day-to-day admin matters; administer the movement of UNHCR staff members and monitor their attendance records, leave plans, overtime and visa requirements.
• Search office files and records relating to a variety of topics for information and reference.  Select information and records in specified format or on the basis of general instructions for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.
• Assist in requisition of office supplies, equipment and arrange for distribution together with the appropriate inventory records.
• Assist in administrative formalities related to travel arrangements and issuance/ renewal of visas, licences, travel arrangements and other similar documents.
• Draft correspondence and reports, as required, on general administrative or specialized tasks which may be of a confidential nature within the assigned area of responsibility; Type correspondence, documents and reports, some of which may be highly confidential.
• Arrange appointments and maintain supervisor's calendar, receive visitors, place and screen telephone calls and answer queries with discretion; Keep lists of names, addresses and telephone numbers of ministers, government officials and members of the diplomatic corps.
• Assist the management to organise and run UNHCR Office and Residential (wherever applicable) compounds.
• Facilitate various official missions of UNHCR staff and other persons of concern to UNHCR.
• Prepare attestations and certificates required by the staff members for signature of senior officer.
• Assist in processing MIP and various other claims by UNHCR staff and other clients of UNHCR.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses 

• Business Administration,  Finance,    Office Management,  Human Resources, or other related field.
• (Certificates and Licenses marked with an asterisk* are essential) 

Duties

• Support the design and implementation of nutrition and food security programmes based on up-to-date assessment and identification of needs in support of national health systems. 
• Support the planning and implementation of UNHCR Standardized Expanded Nutrition Surveys, joint food security assessments with WFP and partners. 
• Support staff and partners to implement the Health Information Systems, SENS data base, Post Distribution Monitoring. 
• Analyse and interpret related nutrition, food security and health data for reporting and advocacy and support the exchange and analysis of information on nutrition and food security at the national level with government and other partners.
• Provide technical assistance on nutrition and food security to UNHCR's staff and partners.
• Advise on matters related to procurement of sector-related materials and equipment, and regular update on new development and specifications of such items.
• Work with stakeholders, including UN agencies, NGOs, Ministries of Health and academic institutions in the development of Nutrition and food security plans associated with refugee movements (including in repatriation programmes).
• Maintain and update contingency plans for potential outbreaks, refugee and returnee movements.
• Advocate with government and partners for refugees, returnees and other POC¿s access to local public health and nutrition services as well as for their inclusion as a specific group in government policies, plans and social protection programmes.
• Undertake and/or support capacity strengthening of UNHCR and its implementing partners to ensure the technical integrity of nutrition and food security programmes in a co-ordinated, multi-sectoral way.
• Ensure close coordination with other humanitarian actors involved in nutrition, food security and related areas.
• Undertake regular missions to camps in order to support, monitor and evaluate the implementation of nutrition activities to ensure quality services.  
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level

• For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Duties

• Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups.
• Support implementing and operational partners as well as displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to GBV.
• Assist in working with host communities to involve national civil society groups in improving the protection of PoC. 
• Assist in the analysis that identifies the capacities of communities of concern and risks they face.
• Support participatory assessments and ongoing consultation with PoC. 
• Support communities in establishing representation and coordination structures.
• Ensure community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.
• Collect data for monitoring of programmes and budgets from an AGD perspective. 
• Draft and type routine correspondence, documents and reports and maintain up-to-date filing systems.
• Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
• Assist in the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR's work.
• Identify and recommend which individuals or groups to prioritize for counselling and field visits based on agreed criteria.
• Enforce compliance of implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For G4 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education 
Not applicable.

• Certificates and/or Licenses 
• Development,    Human Rights, International Law
• Social Work,    Social Science,    Political Science, 
• (Certificates and Licenses marked with an asterisk* are essential) 

Duties

• Stay abreast of the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
• Assist in the planning of a consultative process with UNHCR colleagues (Programme, Protection, etc.) with external actors and partners, so as to develop and implement protection and assistance strategy, with clearly articulated objectives, timelines and outputs. 
• Assist the implementation of a communications strategy that generates support for UNHCR s operations from external partners (e.g. the general public, governments, partners, the media, academia and persons of concern).
• Assist in the articulation of all issues pertaining to the needs of the populations of concern and the  strategies in place to respond to their needs.
• Inform the UNHCR Country Team on the UNHCR priorities so as to ensure that they are given adequate weight in the publications and documentation of the UN Country Team. 
• Assist in the dialogue with donors and embassies and provide accurate information by organizing regular briefings, bilateral meetings and missions. Prepare reports as appropriate.
• In accordance with the operational context and in close cooperation with headquarters, propose new and non-traditional funding sources, as appropriate, including private sector and humanitarian pooled/basket funds (e.g. Central Emergency Response Fund, Human Security Fund).
• Through a consultative process with headquarters, disseminate information on UNHCR¿s global funding situation and mobilize additional funds to implement special projects aimed at enhancing the quality of protection for persons of concern in the country operation.
• Participate on behalf of the Representative and other supervisors in inter-agency cooperation and communication strategies, initiatives and tools.
• Support senior management in representing UNHCR in the UN Country Team and other UN coordination fora.
• Support, and participate in, local UN integrated missions, Inter-Agency Standing Committee, Emergency Relief Coordinator and Cluster communication strategies and initiatives.
• Assist in the management of information flows within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
• Consolidate information on UNHCR¿s country operations and identify appropriate messages for campaigns and appeals.
• Assist in the coordination of the drafting of, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles. 
• Assist in the development of targeted communications strategies and media packages for situations and/or activities that require focused attention.
• Propose events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR and take action as appropriate.
• Support the management of media relations by, inter alia, responding to direct queries, publishing press releases and organizing regular briefings and visits to country operations.
• On behalf of the Representative, approve fundraising messages.
• On behalf of the Representative, approve any relevant expenditure for the implementation of fundraising activities.
• Propose which donors to approach and which operations or activities to prioritize for special fundraising appeals.
• Implement all aspects of a communications strategy.
• Approve budgets and expenditures for communications activities.
• Clear external relations/communication products and tools as appropriate. 
• Represent UNHCR on behalf of senior management in fund-raising and communication priorities in inter-agency initiatives and fora.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

• Political Sciences, Social Sciences, International Relations, Journalism, or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Duties

• Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures.
• Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
• Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor. 
• Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR's resettlement policies and procedures.
• Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases. 
• Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement. 
• Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. 
• Coordinate travel and departure arrangements for refugees accepted for resettlement.
• Organize logistical support for governments undertaking resettlement missions.
• Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
• Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
• Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
• Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. 
• Assist in mitigating resettlement fraud by reporting suspected fraud.
• Recommend eligible cases for resettlement consideration.
• Provide counselling to PoC.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education 
Not applicable

• (Field(s) of Education marked with an asterisk* are essential) 
• Certificates and/or Licenses 
• International Law;   
• International Relations; 
• (Certificates and Licenses marked with an asterisk* are essential) 

Duties

• Maintain financial records and monitoring systems to record and reconcile expenditures, balances, payments, statements and other data for day-to-day transactions and reports.
• Select and enter data from a wide variety of documents, verifying accuracy by checking sources, making necessary calculations and assuring inclusion of all relevant data.
• Prepare recurring reports as scheduled and special reports as required for budget preparation, audits or other reasons.
• Advise and assist staff members, experts and consultants on all aspects of allowances, salary advances, travel claims and other financial matters, calculate and authorize payments due for claims and services.
• Maintain liaison with officials of local banks to obtain day-to-day information on exchange and interest rates, changes in procedures and regulations and matters pertaining to maintenance of office bank accounts.
• Prepare detailed cost estimates and participate in budget analysis and projections as required.
• Initiate correspondence to verify data, answer queries and obtain additional information on accounts and financial transactions, as required.
• Verify that the financial transactions are correct and in accordance with UNHCR rules and procedures.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher 

Field(s) of Education 
Not applicable

• Certificates and/or Licenses 
• Accounting  Business Administration,   Finance 
• (Certificates and Licenses marked with an asterisk* are essential) 

Duties

• In compliance with supply chain rules and procedures, support the related supply activities to facilitate UNHCR end to end processes resulting in a timely and quality delivery of goods and services to persons of concern.
• Apply UNHCR's sourcing & procurement strategy when planning for purchase of important commodities and services.
• Initiate custom clearance of consignments, draft exemption requests, and liaise with local agents.
• Support warehouse management, and assist with planning of goods & services deliveries, and provide information on the status of requests and the availability of items in the supply chain.
• Maintain accurate and comprehensive records on supply activities and provide reports and updates periodically, and on request.
• Examine purchase requests to ensure conformity and liaise with requesters.
• Prepare quotation requests and tenders, produce bid-tabulations from tenders and prepare Purchase Orders for approval.
• Dispatch approved Purchase Orders, and follow-up with the delivery of ordered commodities and services.
• Provide information on all procurement activities within the AoR.
• Produce standard asset management reports and other asset information, periodically and when requested.
• Maintain accurate data in all relevant business systems. Compile statistical information on supply chain related matters that will assist in decision making.

In the Regional Bureaux: 

• Track global Supply KPIs for the region and assist in preparation of regional ones, as required.
• Monitor all periodic Supply exercises such as monthly reconciliations, quarterly physical inventory exercises, and year-end accounts closure procedures and provide relevant reports to senior managers.
• Assist Country Operations in MSRP management.

In the Country Operations:

• Ensure local liaison to effectively support the supply activities.
• Assist in the management of the storage of goods according to "best practices" and UNHCR rules and regulations; 
• Assist in managing Property, Plant and Equipment (PPE) effectively according to UNHCR rules and regulation, including registration and marking of new PPE, physical verification of PPE, preparation of agreements and disposal forms (including submissions to LAMB/AMB), and assistance with disposal of PPE.
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For G52 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Duties

• Assist in managing the flow of information to the supervisor, in identifying priority matters that need to be urgently addressed by the supervisor and in proposing actions; analyse supporting documentation and summarize most relevant points for the supervisor; contribute to ensuring that appropriate action is taken by responsible Section Heads on matters brought to the attention of the supervisor. 
• Assist in following-up on policies and instructions presented by the supervisor. Keep the supervisor aware of developments in UNHCR¿s major world-wide operations and of policy issues related directly to UNHCR or to humanitarian issues under the broader UN system.
• Assist the supervisor in the preparation of statements that represent UNHCR¿s overall policies and which highlight specific areas of concern. Propose and draft substantive correspondence for the supervisor.
• Confer with Section Heads to secure timely and authoritative information relevant to matters requiring action, decisions or the signature of the supervisor. 
• Ensure that the supervisor is prepared for meetings and missions by drafting talking points, by researching relevant information; and by establishing contacts (within and outside UNHCR) on the subject matters to be discussed.
• Accompany the supervisor to meetings and on missions in order to prepare notes on the discussions, ensure follow-up in matters raised, and support the supervisor with any relevant input.
• Support the supervisor in efforts to raise the profile of UNHCR and the agency¿s concerns within the context of the broader United Nations system.
• Contribute to coordinating drafts of position papers and other documents relevant to the activities of the Office.
• Ensure that high-level visitors are appropriately addressed, that they receive background information as necessary, and that protocol is respected. 
• Prioritise tasks and organize work independently.
• Select and make pertinent abstracts and search for information.
• Have access to sensitive and confidential information. 
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For P2/NOB 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education 

• International Relations;   Law;    Political Science; or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)

Duties

• Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
• Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
• Conduct RSD interviews and draft RSD Assessments in accordance with applicable standards and guidelines.
• Review and endorse RSD decisions and provide appropriate feedback and guidance to RSD staff.  
• Maintain accurate and up-to date records and data related to work on individual cases.
• Provide counselling to asylum seekers and refugees.
• Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.   
• Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing to identify and respond to developments or issues impacting on the efficiency or quality of RSD decision-making, and to propose remedial measures.  
• Conduct research on country of origin information (COI) and legal issues related to RSD and assist in maintaining a local repository of relevant information, guidelines and standards accessible to RSD staff in the operation
• Ensure that persons of concern, Government authorities and legal partners have accurate information on the RSD procedures, including UNHCR standards, policy and practice.
• Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policies and practice.
• Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.
• Assist in evaluating and projecting RSD staffing needs using the RSD Staffing Benchmarks.
• Decide and endorse RSD decisions.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level

• For P1/NOA 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education 

• Law;  Political Science;
• International Relations;   or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)