Key Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain a fully stocked store and receiving new shipments
• Maintain outstanding store condition and visual merchandising standards
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customer
• Replenish the supply of gift shop items that are under stocked
• Arrange stock on shelves
• Manage point-of-sale processes
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures
• Maintain the cleanliness and orderliness of the gift shop by dusting and vacuuming, washing the windows and doors, and straightening the merchandise
•  Run the cash register and ensure the proper check-out process is followed. 

Key Requirements

• Proven working experience for at least 2 years in retail sales
• Basic understanding of sales principles and customer service practices
• Certificate of good conduct (A MUST)
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Ability to stand for long hours
• Knowledgeable in the operations of cash register and credit cards machines
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• Certificate or diploma in related field

Key Responsibilities:

• Brainstorm and conceptualize proposals for clients. 
• Create and present proposals to clients to close the deals. 
• Attain new client and build those to long terms relationships. 
• Work on cold leads to from previous clients to revive the business. 
• Work with clients to build a strong case for more marketing needs from the get go. 
• Keep abreast of competitor activity and market trends. 
• Promoting the company’s existing brands and introducing new products to the market.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans and advertising.
• Managing marketing and sales teams to meet sales and marketing objectives.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.
• Contribute to the business development and any sales related work in the team
• Ensuring adequate communication with the customer, post-delivery service and forwarding feedback/complaints/changes to requirements there from.
• Compiling of individual sales reports as per the company requirements.
• They will be tasked with proposing and creating content for the digital and web spaces for client marketing and advertising.

Key Qualifications. 

• Business or marketing-related degree or equivalent professional qualification
• 3-5 years’ experience in marketing or sales
• Understanding and knowledge of sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• Knowledge of Microsoft Office, Research methods
• High levels of creativity & Integrity
• Strategic Thinking, Self-driven, and Service-oriented
• Positive self-motivated, Builds lasting bonds