As a Developer Relations Manager, you will lead a team of developer relations engineers who engage with developer communities and ISVs to help them reach the Ubuntu ecosystem. Typically we help them shape their snaps, charms, or Ubuntu-based Docker images, and ensure that Ubuntu is fully enabled in their CI/CD pipelines.

This is a role that requires strong technical grounding in software engineering, Linux and open source communities, container technologies and devops. It is also a management role that requires judgement, empathy and drive. You and your team will represent not only the Ubuntu community but also Canonical as a contributor to the wider Linux ecosystem. You will lead a distributed team and travel internationally 2-4 times per year for engineering sprints, community summits, industry events, and strategic planning sessions.

What you will do

• Build and lead a developer relations team at Canonical
• Gain a deep understanding of snaps, Juju charms, or Docker containers
• Grow the developer community by attracting software developers and ISVs to the platform
• Create content to scale up adoption, demonstrate best practices, and showcase new features
• Provide input to development teams at Canonical based on feedback from ISVs, developers, and the wider community
• Collaborate with software developers, product managers and technical writers on developing documentation
• Write ecosystem specific guides, tutorials, release notes, and white papers
• Curate existing documentation, performing periodic reviews, triage user feedback/bug reports and determine priorities for remedial work
• Engage with the community through various means, including discourse, IRC, social media, conferences, etc.
• Identify relevant influencers and devising plans on how to effectively engage with them
• Deliver training workshops in person and remotely
• Represent the platform via speaking engagements at industry events and community conferences

Who you are

• You love technology and working with brilliant people.
• You are curious, flexible, articulate, and accountable.
• You value soft skills and are passionate, thoughtful, and self-motivated.
• You have experience with developer tools and open source projects.
• You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc).
• You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology.
• You can work autonomously and assume full ownership of objectives as needed.
• You can be flexible with your time and enjoy working with new technology in a fast-paced environment.
• You are experienced working with open source communities and understand the workflow of volunteer contributors.

Nice to have

• Experience as a software developer
• Examples of contributions to the Ubuntu Community
• Experience with contributing to open source projects

We are looking for new colleagues with strong background in Go or Python, who have the drive and energy to deliver and operate solutions at scale with the highest engineering quality, continuously develop their skills, and work with us on defining the future of open source.

We expect you to have:

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• Experience as a software developer in a high-level language - preferably Go or Python.
• Experience building, deploying, and operating distributed systems and APIs.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment.
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

We would appreciate:

• Experience developing and deploying for Ubuntu Linux in public clouds.
• Experience integrating authentication & authorization, financial, public cloud or marketplace systems.
• Experience with Salesforce development/integration or APEX.

As the Engineering Director of Community you will have a broad impact and responsibility for growing community engagement and processes across all of engineering. If you want to define what building the next generation of open source community looks like, this is the role for you.

You will be responsible for assisting various teams at Canonical in broadening their community engagement activities. You will ensure that all engineering teams make community an important aspect of how they do what they do. You'll provide assistance to new and existing contributors seeking to get involved or expand their role, and connect community contributors with mentors. You will organise cross-team participation in community events and mentoring.

Outside of those responsibilities you will assist the Ubuntu community team in ensuring community processes are high quality and consistently implemented.

What You Will Do

• Collaborate proactively with multiple distributed teams
• Help engineering teams establish and achieve community engagement goals
• Establish consistency in community process, engagement, and interaction across engineering
• Influence others and represent technical insight to customers and other engineers
• Spend a significant amount of time mentoring others and providing cross-team input
• Work from home with global travel 4 to 6 weeks for internal and external events
• Collaborate with the developer advocates and PR teams at Canonical to promote Ubuntu and related technologies via blogs and social media.
• Identifying relevant influencers and devising plans on how to effectively engage with them.

Who You Are

• You have a long history and clear public record of community engagement, particularly with open source communities
• You are capable of representing Canonical / Ubuntu externally
• You have experience leading successful projects and teams
• You are an articulate communicator
• You are comfortable preparing and giving presentations
• You love technology and working with brilliant people
• You follow industry trends and new technologies
• You understand and value how you do what you do, as well as what you do
• You have strong collaboration and influencing skills
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• BS/BA or equivalent in Computer Science, Technical Communication, English, or a related field

In this role, you will support community initiatives with your technical skills and strong organizational skills. You can get into the trenches with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you can represent community interests to Canonical teams.

You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of the project. This role is likely a good fit for someone with experience in DevOps, Software Development, Testing or QA, package management, container technology. You will definitely need to be technically skilled with Linux.

You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community.

You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes.

What you will do

• Collaborate proactively with a distributed team
• Write high quality content to promote and support community initiatives
• Discuss ideas and collaborate on finding good solutions to community problems
• Work from home with global travel 2 to 4 weeks for internal and external events
• Potential opportunity to travel more if you wish
• Nurture community contributions to Ubuntu
• Engage with the Ubuntu community through AskUbuntu, IRC, social media, conferences, etc
• Represent Ubuntu via speaking engagements at events and conferences.

Who you are

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have experience with developer tools and open source projects
• You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc).
• You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
• You can work autonomously and assume full ownership of objectives as needed
• You can be flexible with your time and enjoy working with new technology in a fast-paced environment
• You are experienced working with open source communities and understand the workflow of volunteer contributors

Nice to have / optional:

• Experience with community management
• Experience with Developer advocacy
• Experience as a software developer
• Examples of contributions to the Ubuntu Community
• Experience with contributing to open source projects

We are looking for new colleagues with strong background in Go or Python, who have the drive and energy to deliver and operate solutions at scale with the highest engineering quality, continuously develop their skills, and work with us on defining the future of open source.

We expect you to have

• Bachelor's degree or equivalent in Computer Science or related engineering field.
• Experience as a software developer in a high-level language - preferably Go or Python.
• Experience building, deploying, and operating distributed systems and APIs.
• Excellent verbal and written communication skills in English.
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment.
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

Nice to have

• Experience developing and deploying for Ubuntu Linux in public clouds.
• Experience integrating authentication & authorization, financial, public cloud or marketplace systems.
• Experience with Salesforce development/integration or APEX