Summary
Date Posted: Monday, April 11, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Summary:
To Evaluate and process all underwriting documents accurately as per set guidelines

Duties and Responsibilities:
• Attending to clients-both phone calls and walk-ins with clients and responding to emails
• Renewal invitations and follow-ups
• Issue cover notes certificates motor and Marine
• Issue yellow card extensions
• Issue policy documents and Endorsements
• Debiting
• Issue credit notes and approved within their limits
• Reconciliation on underwriting issue
• Complete asset insurance confirmation forms for approval and bank confirmation Letters
• Filling of documents after action
• Assist in intervening clients who have been at the reception waiting for a long.
• Assist in training of new staff on premia system
• Motor certificate reconciliations both internal and external
• Review of policies claims ratio and action on claim advises
• Address customer complaints within the shortest time possible
• Hanging Transactions
• Reinsurance Slips

Job Holders Specifications:
Desired Education/Qualifications:
• Degree B/Admin Bsn Management
• Diploma in Customer Service
Minimum Experience
• None although 6 months or more exposure in the insurance industry is preferred

Role Competencies
• Excellent Computer Skills
• Good Communication Skills
• Good analytical Skills
• Basic insurance Knowledge
• Good listening and customer care skills
• Good interpersonal skills
• Good public relation
• Interest in the products

Work Hours: 8

Experience in Months: 6

Level of Education: Associate Degree

Job application procedure
If you meet the above minimum requirements, send your c.v to careers@gakenya.com to indicate the position applied for on the email subject line to be received on or before 22nd April 2022. Only shortlisted candidates will be contacted

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