Vacancy title:
Tours Consultant

Jobs at:
FCM Travel Solutions

Deadline of this Job:
31st July 2018

Duty Station:
Nairobi, Kenya

JOB DETAILS:
FCM Travel Solutions (trading as Charleston Travel Ltd) is seeking a Tours Consultant who will come up with captivating local and international tour packages that will attract a large number of holiday makers, groups and the B-leisure market.

Tours Consultant Job Responsibilities

•  Product Planning, Development & Distribution – Both Local & International packages targeting different events/Seasons, products to be released as per the Product plan timelines
  
•  To ensure up-to date products on Website & social media
  
•  Monthly product performance reports to monitor effect on the market
  
•  Preparation of tailor-made itineraries, costing and providing competitive quotations to clients;
  
•  Bookings / Reservations and Reconfirmations;
  
•  Tour briefing – providing details to the clients on the services booked, general information and requirements;
  
•  Follow up after the service provision / De briefing;
  
•  Selling of other related services e.g. insurance, tickets;
  
•  Responsible for obtaining correct documents, visa fees and advice visa checklist to the customer;
  
•  Negotiating rates with suppliers
  

Requirements for the Tours Consultant Job

•  Relevant university degree or diploma
  
•  Minimum 3 years’ in the same role in a busy tours office
  
•  Exceptional knowledge of local and international tour destinations
  
•  Online tours selling experience
  
•  Have good knowledge of B2B segments
  
•  Ability to design tour packages and prepare itineraries for clients
  
•  Good product knowledge
  
•  Excellent written and oral communication skills and interpersonal skills
  
•  Good relationships with various partners-hotels, ground handlers, airlines etc
  
•  Possess a lot of drive and passion for the job

Job application procedure
If your background, experience and competencies match the above specifications please send a cover letter, your detailed CV indicating daytime telephone numbers, address and names of three referees to careers@ke.fcm.travel  to reach us not later than 31st July 2018.

Note: Kindly do not apply if you do not meet all the above requirements.
Male candidates are encouraged to apply.
Only shortlisted candidates will be contacted.
FCM Charleston Travel Ltd is an equal opportunity employer.