Vacancy title:
Telesales Reporting Analyst
Jobs at:
M-Kopa SolarDeadline of this Job:
26 April 2022
Summary
Date Posted: Tuesday, April 12, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Telesales Reporting Analyst
JOB PURPOSE
Responsible for supporting the Telesales department through driving critical operational decisions by analyzing metrics and designing reports
Key Job Functions
• Design Data Management and Reporting Tools for Campaign and leads management.
• Maintain campaign databases and perform updates as necessary to ensure accuracy.
• Regularly update and examine campaign data to locate and resolve mistakes throughout.
• Accurately analyze, collect, and store data for various types of campaigns.
• Create/Prepare campaign reports that provide insight into key data points.
• Communicate the results of data analysis in written and verbal form to managers and team leaders.
• Support various departments, including business development and special projects, in reaching their goals through analysis.
• Monitor data to identify changes/trends in campaign performance
EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
• Diploma or Degree in Computer Science, Economics, Finance or any related field.
• Analytical skills that allow for the development of data-driven reports.
• Demonstrated ability to manage time and prioritize projects to meet deadlines.
• Ability to use SQL or Microsoft Excel to create pivot tables, graphs, and charts.
• Strong written and verbal communication skills to effectively relate data to co-workers.
• Excellent critical thinking skills to help solve business problems and make decisions
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Job application procedure
Interested and qualified? Go to M-Kopa Solar on jobs.lever.co to apply
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