Vacancy title:
Telesales Associate
Jobs at:
Janta KenyaDeadline of this Job:
03 October 2022
Summary
Date Posted: Friday, September 30, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Responsibilities
• Contact potential or existing customers to inform them about a product or service.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Requirements and skills
• Proven experience as telesales representative or other sales/customer service role is an added advantage
• Fresh graduates highly encouraged to apply.
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Diploma or certificate; BSc/BA will be a plus
Job Experience: No Requirements
Work Hours: 8
Level of Education: Postgraduate Degree
Job application procedure
• Send your application to vacancies@jantakenya.com
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