Summary
Date Posted: Thursday, December 22, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Key Responsibilities :
• Making telephone calls to a list of current or potential customers to sell products or solicit leads
• Proposing products to prospective clients and describing their quality and benefits in a detailed and persuasive manner
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Answer telephone calls from potential customers who have been solicited through advertisements
• Ask pertinent questions to understand the customer’s requirements
• Obtain customer information such as name, address, and payment method, and also enter reservations into database
• Record the customer’s personal information and enquiries accurately in a computer system.ie CRM
• Deal with complaints or doubts to safeguard the company’s reputation
• Schedule appointments for property advisors to meet with prospective customers or for customers to go for site visits in our projects
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Requirements :
• Diploma or certificate in Telesales, Customer service or related course
• 2-5 years’ experience as a telemarketer or similar sales/customer service role
• Prior experience working in a customer care center or a call center will be a plus
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Skills :
• Aggressiveness and desire to build sales
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• Professionalism
• High levels of integrity


Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

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