Summary
Date Posted:Friday, March 24 2023, Base Salary: Not Disclosed

JOB DETAILS:
Telemarketer

Responsibilities
• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospects
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the prospect to register by demonstrating how our courses meet their needs
• Record the prospect’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet targets and facilitate future sales
• Keep records of calls and sales and record useful information

Requirements and skills
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting targets preferably over the phone
• Working knowledge of relevant computer programs (e.g. Excel)
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection.

Education Requirement:No Requirements

Job Experience:No Requirements

Work Hours: 8

Job application procedure
Applications must be submitted on or by Friday 24th 2023 at 5pm and be addressed to:-
The Principal,
Talanta Institute
P.0. Box 76961-00620,
Nairobi, Kenya
Use the title of the position as the subject of the email.

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