Technical Support Representatives Job at IBM Kenya - Career Opportunity in Kenya
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Vacancy title:
Technical Support Representatives

[ Type: FULL TIME , Industry: Information Technology , Category: Admin & Office ]

 

Jobs at:

IBM Kenya

Deadline of this Job:
30 May 2020  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Monday, May 18, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
International Business Machines Corporation is an American multinational technology company headquartered in Armonk, New York, United States, with operations in over 170 countries.
Job Summary
A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you’ll love your career at IBM. .

Responsibilities
• Sell IBM supported Open Source services in your assigned territory or industry
• Meet quantitative and qualitative performance goals and set high standards for articulation and presentation of key messages and the IBM's Open Source value proposition
• Meet assigned sales quotas by acquiring new customer accounts and renewing and growing existing relationships
• Call on prospective customers, providing technical and administrative information, demonstrations, and price quotes for our offerings
• Accurately forecast and close sales in alignment with company goals


Job Skills: Not Specified


Required Technical and Professional Expertise
• 8+ years of sales experience and/or pre-sales experience with a demonstrated record of success, preferably in the software or IT industry covering eastern and western countries such as Kenya, Nigeria, Ghana, Morocco and Tunisia.
• Bachelor's degree, preferably in computer science, or other technical discipline
• Intimate knowledge of the Linux portfolio, with particular focus on emerging technology products such as JBoss, Ceph Storage, Gluster Storage, Ansible, OpenShift and OpenStack and/ or DB open source options
• Solutions sales experience in an environment with multiple offerings and services; experience with cloud, virtualization, middleware, DevOps, or emerging technologies
• Solid understanding of the complete sales cycle management from prospecting to closing
• Ability to work with the complexities of partner organizational structures and be able to develop strategic relationships with alliance partners
• Excellent communication skills


Job Education Requirements: Not Specified


Job Education Experience: Not Specified


Work Hours: 8

 

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Job Info
Job Category: Technician jobs in Kenya
Job Type: Full-time
Deadline of this Job: 30 May 2020
Duty Station: Nairobi
Posted: 18-05-2020
No of Jobs: 1
Start Publishing: 18-05-2020
Stop Publishing (Put date of 2030): 18-05-2065
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