Summary
Date Posted: Friday, May 31 2024, Base Salary: Not Disclosed

JOB DETAILS:
One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.

Job Purpose:
Seeking a Telesales Executive Intern to generate orders, manage the entire customer order and invoicing process, reconcile accounts, source customers via social media, handle walk-ins, ensure customer satisfaction, and develop a customer engagement database.


Key Responsibilities:
• Ability to call both existing and prospective customers to generate orders.
• Manage customer order fulfillment process– from order taking, order capturing, PO generation, managing in-transit tracking and delivery.
• Manage the invoicing process – ensure customers receive their invoices for all transactions.
• Manage customer account reconciliation and statement of transactions monthly.
• Source for customers via social media platforms.
• Sell to walk-in customers in the office.
• Responsible for feedback system by ensuring customers are happy and consistently willing to do business with us.
• Develop and manage customer database – birthday, wedding anniversary etc, to improve customer engagement and loyalty.

Requirements
• Confident and friendly.
• Excellent verbal communication skills to communicate with direct customers effectively, vendors/distributors on the telephone.
• Ability to work in a fast-paced, goal-driven environment.
• Previous or present experience in the Spirits, Wine/bottling industry will be an added advantage.
• Good understanding of the market/consumers in Kenya
• Call Centre experience is an added advantage.
• It should be based in Nairobi.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Method of Application
Interested and qualified? Go to Bridge Talent Management on bridgetalentgroup.zohorecruit.com to apply




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