Vacancy title:
System Training Assistant
Jobs at:
Calltronix Contact & Training CentreDeadline of this Job:
26 October 2022
Summary
Date Posted: Wednesday, October 19, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Responsibilities
• Prepare system manuals and user guides in different formats.
• Implement training programs to teach and guide employees in properly utilizing various computer programs and applications used in the company's daily operations.
• Assessing system training needs and the development of training techniques that will help the staff fulfill their job-specific duties
• Conduct evaluations of the existing training programs to verify their effectiveness and determine if there is a need for modifications.
• Select appropriate training methods or activities (e.g., simulations)
• Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
• Gather feedback from trainees after each training session
• Scheduling training sessions
• Ensuring that the system documentation and user guide materials are up to date
• Keeping track of employees training records and maintaining them
• Handle any other task associated with organizing and scheduling training sessions
• Upload learning materials on the Learning Management System (LMS) to ensure optimal functionality of the system
• Maintain accurate LMS records and analyze data to gauge effectivenessof trainings and provide advisory reports to the management
• Any other duties that may be assigned by the technical training manager
Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or another related field or Equivalent.
• Pedagogical experience in delivery and explanation of technical concepts to users with non-technical backgrounds.
• Has a relevant variety of technical skills that are relevant for LMS management, proficient in MS PowerPoint and graphics design.
• Has strong interpersonal skills, able to liaise with diverse stakeholders
• Good organizational and time management skills.
• A solution-oriented team worker with a keen eye for details
• Ability to work under minimum supervision
Job Experience: No Requirements
Work Hours: 8
Level of Education: Bachelor Degree
Job application procedure
Interested and qualified? Go to Calltronix Contact & Training Centre on calltronix.com to apply
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