Sr. IT Support Specialist job at Sama
905 Days Ago
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Vacancy title:
Sr. IT Support Specialist

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Computer & IT ]

Jobs at:

Sama

Deadline of this Job:
14 June 2022  

Duty Station:
Within Uganda , Nairobi , East Africa

Summary
Date Posted: Thursday, June 02, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities
• Support the organization's network infrastructure and services like LAN, WAN, Print Services, and Email
• Assist in administering and maintaining user mailboxes and distribution groups.
• Domain Services Administration in consultation with the Systems Administrator
• Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems
• Provide ICT related support and guidance to staff members
• Conduct and supervise ICT preventive maintenance activities.
• Installing, configuring, upgrading, and repairing PC hardware and software
• Conduct periodic backups of the identified information systems.
• Participate and assist in the organization of ICT related training for the stuff
• Logging of incidents in an accurate and informative manner as and when they occur.
• Work with various functional heads in supporting and developing identified business essential technologies.
• Perform security vulnerability checks against organization systems and carry out remediation tasks
• Conducting security audits and making policy recommendations
• Create and maintain an ICT configuration database for both hardware and software.
• In coordination with IT Administrator, ensure critical data is being backed up
• Assist in daily monitoring of ICT systems and respond quickly to any service or security concerns
• Perform other duties and special projects as assigned.
• Keep abreast of technological developments, current initiatives, and changes in ICT and appraise the management accordingly.

Minimum Qualifications
• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other related field.
• Have 3+ years of working experience in Windows operating systems in a busy environment
• Ability to manage Active Directory environment
• Working with network security equipment
• Ability to manage enterprise databases on RDBMS like MS SQL Server.
• Ability to secure installations
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
Please send the below to humanresource@asantefinancegroup.com 
• Note describing why you are interested in working at Asante.
• Resume.
• Examples of your work. Link to your GitHub page, projects you've completed, or your website.


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Job Info
Job Category: Computer/ IT jobs in Kenya
Job Type: Full-time
Deadline of this Job: 14 June 2022
Duty Station: Nairobi
Posted: 02-06-2022
No of Jobs: 1
Start Publishing: 02-06-2022
Stop Publishing (Put date of 2030): 02-06-2065
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