Summary
Date Posted: Wednesday, March 15, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.

Key Responsibilities:

Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:

• Ensure clients receive treatments according to the spa`s standard operating procedures and policies.
• Perform spa treatments to a high standard.
• Maintain hygiene and cleanliness of treatment rooms.
• Manage levels of professional stock and supplies.
• Refer and abide by the spas standard operational procedures, policies and form manuals
• Conduct treatments according to Kempinski the spa menu, standards and outlined protocols
• Have knowledge of the process, benefit and outcome of all practiced techniques and treatments
• Have good working knowledge in related treatment products and the ability to be flexible in the same with regards to guests requests
• Be confident working with and fully understanding the health assessment, able to work with discretion to ensure that any necessary precautions are taken
• Confirm the scheduled treatment with the guest before starting the treatment
• Ensure all treatment and preparation areas are set up to standard and any discrepancies have been resolved immediately
• Ensure treatment room should is in order before welcoming any guest, or handing over to your colleague
• Ensure products must are in place and refilled as per standard and act on any discrepancies
• Serve post treatment drinks, having the knowledge of the properties of the refreshment
• Make product recommendations.
• Deliver personalized, individual service to all guests in the Spa and Fitness area.
• Provide instructions and classes for a safe and inspiring fitness practice.
• Conducting cardio test, health / fitness assessments, and flexibility tests with assigned clients.
• Creating a workout plan/program with assigned client.

Desired Skills & Qualifications:-

• Degree/ Diploma in Massage therapy /Gym operations from a recognized learning institution
• No work experience is required
• Less than one year since completion (2021/2022)
• Kenyan Citizen
• Completed coursework (If even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude

Job Experience: No Requirements

Work Hours: 8

Level of Education: Postgraduate Degree

Job application procedure

Cosing: 03/26/2023

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