Summary
Date Posted: Thursday, January 28, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Through four hubs in Africa, China, South Asia and the United States, d.light has sold close to twenty million solar light and power products in 62 countries, improving the lives of over 80 million people.
Location: Call Centre, Kenya
Reporting to: Aftersales Manager, Kenya
Position Description
The incumbent will be responsible for receiving, troubleshooting, analysing and reassigning tickets to the regional service teams for action ensuring a seamless link between call center teams, digital channels, technicians an customers, with a view to reducing repair TAT's and enhancing customer experience. .

Job Responsibilities: Not Specified

Job Skills: Not Specified

Job Qualifications: Not Specified

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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Job application procedure
Candidates who meet the requirement should submit their CV and cover letter to: recruitment@dlight.com before 1st February, 2021.

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