Summary
Date Posted: Tuesday, August 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Duties and responsibilities
Work at this level will include telephone operation duties: -
• Routine testing of exchange lines and switchboard facilities; and
• Telephone exchange clerical work.
• An officer at this level may also be deployed as in charge of a telephone exchange of one to two (1-2) switch board positions with a maximum capacity of twenty (20) exchange lines and approximately two hundred (200) exchange lines. At the exchange, the officer will be responsible for: -
• Carrying out head set coaching to new entrants;
• Liaising with telephone engineers/technicians on maintenance of telephone equipment/facilities, with accounts section on settlement of telephone bills and with supplies section on procurement of telephone facilities/spare parts and stationery.

Requirements for appointment
For promotion to this grade, an officer must: -
• Have served in the grade of telephone operator I or in a comparable and relevant position in the public service for a minimum period of three (3) years;
• Have passed a four (4) months certificate course for government telephone operators from a government training institute or any other recognized institution;
• Be proficient in computer applications;
• Possess good oral and written communication skills in both English and Kiswahili; and
• Have shown merit and shown ability as reflected in work performance and results.

Work Hours: 8

Experience in Months: 36

Level of Education: Professional Certificate

Job application procedure
Use the link(s) below to apply on company website.
Senior Telephone Operator

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