Summary
Date Posted: Tuesday, July 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Overall Responsibility
Systems Engineers are responsible for the design and implementation of networked computer systems. They plan, install and configure the hardware and software used in a computer network and provide ongoing maintenance and technical support to users.
Key SMART Results for A-Player Success
• Have implemented efficiencies to ensure that systems availability never goes below 98.5% on daily maintenance of the application systems in operation even as we scale. Currently on 99% - Ongoing
• Have implemented proper process analysis, documentation and resolution of incidents/problems through root cause analysis of operational systems in partnership with Support team members - End of Q3 2022
• Have defined change management processes to ensure all production changes are made in accordance with life-cycle methodology and risk guidelines, and are proactively communicated with relevant stakeholders - End of Q3 2022
• As subject matter expert, have developed training materials and content to transfer skills to less experienced team members to support department requirements - End of Q4 2022
• Have implemented documentation and tracking processes for IT related inventory management to track IT assets - End of Q3 2022

Key Competencies Criticality (H,M,L)
• Linux / UNIX administration - H
• Database Administration (MySQL,SQLite, Postgres) - H
• Experience in developing under the following languages and frameworks: PHP, Drupal, JavaScript, HTML/CSS, Twig, REST and JSON - M
• Software as a service platforms: Freshworks, Jira - M
• Advanced networking (firewalls, routers, IP management) - M
• WordPress - M
Mandatory Criteria if Any with no exceptions to hire.
• Experience as a Senior and Network Administrator with at least 5 years experience
• At least 2-3 years experience in Software development preferably in PHP framework
• Supported and directly been part of support for rapid large scale growth organisation including countries in East Africa
• Worked at a startup and worked with management and been involved with the transition from startup to scaleup
• Operated in a business with similar Values and DNA to Poa to ensure cultural alignment

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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