Summary
Date Posted: Tuesday, December 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

The Position
The Senior Program Officer (SPO) will work with the FICCARS program team and implementing partners to ensure quality delivery of program outputs in alignment with the program plan. The SPO is primarily responsible for programmatic support to the Program Lead in coordinating the implementation activities and delivery of outputs by the program team and implementing partners as well as providing technical expertise on gender and social inclusion (GESI).

Essential Responsibilities
STRATEGY AND PLANNING
• Work closely with the program team and implementing partners to ensure effective implementation of activities and delivery of quality outputs.
• Coordinating program reporting by implementing partners, in particular tracking reporting deadlines, ensuring adherence to reporting quality requirements, and where needed, supporting them with report editing.
• Work closely with the program team to build the capacity of implementing partners in program implementation, GESI, and community engagement.
• Support the Program Lead to document lessons and success on the program to inform further programming.

PROGRAM MANAGEMENT
• Track activities and delivery of outputs by implementing partners to ensure cohesiveness in program delivery.
• Provide expertise in GESI in program activities in alignment with the Mercy Corps GESI policy and guideline.
• Support the Monitoring, Evaluation and Learning (MEL) team to ensure effective monitoring, evaluation and reporting of program activities and results. This may include participating in MEL field activities and supporting analysis and reporting of evaluations where needed.
• Support the Program Lead with preparing interim and annual narrative reports to the donor.
• Support the Program Lead in ensuring the program is implemented in alignment with Mercy Corp’s program standards.
• Coordinate development and dissemination of knowledge products developed in the program.
• Lead co-ordination and planning of stakeholder workshops in the program. This includes co-facilitating the events with the program team and implementing partners.
• Oversee the filing and management of program documents as per the Record Retention policy.
• Support engagement with key stakeholders in the public and private sector and manage logs of engagements carried out throughout the program.

COMMUNITY ACCOUNTABILITY AND REPORTING
• Support the program community accountability and reporting mechanism (CARM) focal person in sensitizing community members on the feedback channels available to them, including understanding how all feedback received is addressed.
• Submit face to face feedback to the CARM focal person for processing.
• Collaborate with the CARM focal person and the Ethics team in investigating and closing CARM feedback loops.

RESEARCH AND LEARNING
• Coordinate research and learning initiatives by the program team and implementing partners to contribute to program's learning and adaptation needs.
• Support the MEL team and Program Lead in coordinating periodic learning and reflective sessions to share monitoring data, lessons, and research findings with program stakeholders, and leverage the outputs from these sessions to improve the program.
• Support the private sector implementing partners with designing and implementing action research activities in the program.

Supervisory Responsibility
None

Accountability
Reports Directly To: Program Lead
Works Directly With: the MEL team, the in-country implementation partners, the Programme Performance and Quality (PaQ) team.

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills
• BA/BS or equivalent in gender studies, energy and/or environmental studies, international development, economics, or other relevant. MA/S is advantageous.
• 4 to 6 years’ experience in international development programs. Experience implementing in Rwanda or Sierra Leone is advantageous. Experience implementing programs in urban areas is also advantageous.
• Knowledge and experience in implementing gender and social inclusion in development programs.
• Demonstrated ability to work with and communicate effectively with ethnically diverse team members of varied work styles.
• Ability to effectively represent Mercy Corps and its interests to key stakeholders.
• Experience working with local and national authorities, the private sector, and non-government organizations.
• Experience developing program reports for donors.
• Demonstrated analytical skills and ability to synthesize data into a high-profile narrative to inform decision making.
• Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
• Demonstrated flexibility and creativity in planning and problem solving.
• Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

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