Senior Manager, Customer Experience & Operations job at NCBA Group
Website :
668 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Senior Manager, Customer Experience & Operations

[ Type: FULL TIME , Industry: Banking , Category: Banking ]

Jobs at:

NCBA Group

Deadline of this Job:
27 January 2023  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Monday, January 23, 2023 , Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about NCBA Group
NCBA Group jobs in Kenya

JOB DETAILS:
Job Purpose Statement
Responsible for formulating & implementing the customer and claims strategy for the bancassurance business in line with the set out corporate objectives. The incumbent will be required to come up with strategies, processes, procedure & initiatives that will position bancassurance as a distinguished brand known for excellent customer experience

Ideal Job Specifications
• University degree (Preference given to a Business related degree or B.Com Insurance)
• Master’s degree in business management (as an added advantage)

Academic Qualifications:
Professional Qualifications:
• Diploma in Insurance or its equivalent
• Certificate of Proficiency in Insurance and/or other insurance qualification

Work Experience:
• Minimum of 5 years’ experience in Bancassurance or insurance industry
• Operations experience, leadership experience and relationship management experience


Work Hours: 8


Experience in Months: 60

Level of Education:
Bachelor Degree

Job application procedure

Use the link(s) below to apply on company website.
Senior Manager, Customer Experience & Operations


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Banking/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 27 January 2023
Duty Station: Nairobi
Posted: 23-01-2023
No of Jobs: 1
Start Publishing: 23-01-2023
Stop Publishing (Put date of 2030): 23-01-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.