Vacancy title:
Senior Manager, Customer Experience & Operations
Jobs at:
NCBA GroupDeadline of this Job:
27 January 2023
Summary
Date Posted: Monday, January 23, 2023 , Base Salary: Not Disclosed
JOB DETAILS:
Job Purpose Statement
Responsible for formulating & implementing the customer and claims strategy for the bancassurance business in line with the set out corporate objectives. The incumbent will be required to come up with strategies, processes, procedure & initiatives that will position bancassurance as a distinguished brand known for excellent customer experience
Ideal Job Specifications
• University degree (Preference given to a Business related degree or B.Com Insurance)
• Master’s degree in business management (as an added advantage)
Academic Qualifications:
Professional Qualifications:
• Diploma in Insurance or its equivalent
• Certificate of Proficiency in Insurance and/or other insurance qualification
Work Experience:
• Minimum of 5 years’ experience in Bancassurance or insurance industry
• Operations experience, leadership experience and relationship management experience
Work Hours: 8
Experience in Months: 60
Level of Education: Bachelor Degree
Job application procedure
Use the link(s) below to apply on company website.
Senior Manager, Customer Experience & Operations
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