Summary
Date Posted: Thursday, February 02, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

Major Responsibilities:
• Lead projects related to software rollouts, operating system upgrades and workstation management.
• Manage the IRC's suite of endpoint management tools, such as Microsoft Configuration Manager (SCCM), Microsoft Intune, and additional capabilities provided by Sophos, Microsoft, and others as applicable.
• Work closely with IT on projects and operations related to rolling out applications and devices for the global workforce.
• Work with the information security team to devise efficient and cost-effective ways to support compliance of security and acceptable use policies on IRC devices.
• Communicate and collaborate with the business to understand emerging computing needs and create standards-based repeatable solutions to scale. Advocate for innovative user needs.
• Provision and track endpoint management tools to ensure successful deployment and effective management of devices, software images and applications.
• Use management tools to automate software updates and ensure IRC devices are up to date with operating system and software updates.
• Monitor asset management data and practices to maintain an accurate repository of information related to endpoint assets and assigned users.
• Serve as a point of escalation for the service desk for issues reported on desktop applications and workstations.
• Monitor, audit and enforce IT equipment, software, and operating standards.
• Maintain current knowledge of all relevant technologies and periodically recommend new approaches as appropriate.

Job Requirements:
Work Experience:
• Deep knowledge and experience with endpoint technologies; including but not limited to operating systems (Windows 10/11, MacOS), wireless networking, mobile device management (iOS, Android), OS deployment, Microsoft Autopilot, and storage encryption.
• Experience with Windows Server, Azure AD, Office 365.

Demonstrated Skills and Competencies:
• Windows 10/11, Microsoft Configuration Manager (SCCM), Microsoft Intune, Microsoft Defender for Endpoint, Box, Microsoft 365 Apps for Enterprise, Azure AD, Active Directory including Group Policy management, PowerShell, and VMware.

Preferred experience & skills:
• 5+ years of enterprise technology experience with a focus on endpoint technology.
• Good interpersonal and communication skills
• Strong planning and organizational skills
• Strong troubleshooting skills
• Ability to work both independently and in a dynamic, cross-functional global team structure
• Adaptability and flexibility for a constantly evolving workplace
• Excellent business and employee customer service skills

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/37740?c=rescue 

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