Vacancy title:
Senior Branch Manager
Jobs at:
National Bank of KenyaDeadline of this Job:
Wednesday, July 05 2023
Summary
Date Posted: Wednesday, June 21 2023, Base Salary: Not Disclosed
JOB DETAILS:
Key responsibilities:
• Develop and implement business strategies to deliver performance and growth targets of the Branch.
• Execute the Bank’s and Regional Business Strategies at the branch level.
• Lead the development and implementation of business development initiatives with a focus on growing branch business volumes, customer base and income in line with business strategy.
• Drive employee development and engagement within the branch.
• Build a motivated, committed and focused branch team.
• Provide the overall coordination, leadership and management of performance at the branch.
• Develop and implement sales and profitability plans to ensure achievement of Branch targets.
• Promote the provision of excellent customer service in the branch to facilitate superior customer experience and business growth.
• Oversee effective delivery of operations and services in the branch in line with agreed services standards.
• Champion compliance and adherence to Bank’s policies and procedures especially as relates to credit, service and compliance for better risk management and mitigation.
• Ensure security and safety of Bank’s assets, including structures, equipment, inventory and cash.
• Enhance Brand Equity by actively participating in community, business and industry forums to build a network of contacts that improve the presence and reputation of the Branch and the Bank in the local area.
Skills & Experience:
• University Degree from a recognized University.
• Professional qualification in Banking or Sales / Marketing.
• Ten (10) years banking experience in either Branch Management or Sales, Service, Relationship Management or Operations and of which 5 years must have been in mid management position.
• Must have served as a Branch Manager for not less than three (3) years in a large or medium branch.
• Experience either in Corporate Relationship management, premium customers management or managing large team of staff (20 staff and above) will be an added advantage.
• Sound knowledge of banking services, products and solutions including lending and credit administration.
• Proven success in customer service, relationship management and business development.
• Strong communication, analytical, and problem solving skills.
• Strong Leadership, Supervisory and team management skills.
Apply Before
06/27/2023, 09:59 PM
Work Hours: 8
Experience in Months: 120
Level of Education: Bachelor Degree
Job application procedure
• Interested and qualified? Click here to apply
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