Summary
Date Posted: Thursday, June 01 2023, Base Salary: Not Disclosed

JOB DETAILS:

Job Specification
• Handling customer complaints;
• Updating and managing the Service's website and social media accounts;
• Keeping a data book of complaints and ensuring prompt responses in line with the Communication policy;
• Maintaining of customer and stakeholders’ database;
• Maintain photo/media database to ease retrieval;
• Coordinate taking photos during events and special visits;
• Ensure protocol and courtesy is observed;
• Monitoring responses from other departments.

Person Specification
For appointment to this grade a candidate must have:
• Four (4) years relevant work experience;
• Diploma in Journalism, Mass Communication, Public Relations or its equivalentfrom a recognized institution;
• Excellent Communication skills;
• Interpersonal skills;
• Report writing skills;
• Proficiency in Computer Applications;
• Compliance with Chapter Six of the Constitution of Kenya.

Skills
• Proficiency in computer applications;
• Communication skills;
• Interpersonal skills;
• Report writing skills;
• Negotiation skills; and
• Problem solving skills.

Competencies
• Ability to work under pressure;
• Ability to work independently and in a team;
• Ability to multi-task and prioritize work;
• Demonstrated ability to implement Quality Management Systems.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 48

Level of Education:

Job application procedure
• Applications are invited from suitably qualified candidates to fill the following positions in the Corporation. Eligible applicants are requested to submit their application letter together with detailed curriculum vitae, certified copies of academic and professional certificates plus transcripts, relevant testimonials and National Identity card in a sealed envelope and addressed to:
• The Managing Director
Kenya Plant Health Inspectorate Service
Oloolua Ridge
P.O. BOX 49592 -00100
NAIROBI.
OR
• Hand delivered to the Office of the Managing Director by 12 June, 2023.
• Further, a summary of your biodata in the following format (Excel only) should be submitted to applications@kephis.org  by 12 June, 2023

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