Summary
Date Posted: Tuesday, July 09, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Builders Warehouse seeks to recruit a Sales Manager .

Job Responsibilities:
• Implement and maintain all required operational and other standards, as well as all company policies and procedures.
• Conduct regular floor walks and PDRs with your team members to identify success and action required for improvement of operational standards and implement action arising out of these
• Ensure that areas contained in appropriate checklists are correctly manager and the required standards adhered to
• Achieve agreed financial budgets, targets, indicators and productivity measures for the store through proactive management.
• Monitor and ensure execution of action plans to address all variances against budget and maximise profitability
• Ensure that you and your department managers do ongoing research of market trends, competitors and customer needs.
• Analyse and initiate action arising out of the analysis.
• Ensure customer delight in your departments, making sure that sales team members are trained, signed off, coached, motivated, performance managed and reinforced to provide excellent service and thorough product knowledge.
• Be accessible to customers at all times, handling queries, requests and complaints effectively and efficiently.
• Build customer relationships by formulating, implementing and regularly reviewing plans to meet customer needs.
• Monitor and analyse customer feedback, needs and trends and initiate appropriate corrective/ proactive actions arising from these.
• Ensure effective customer service levels and productivity in your departments through appropriate labour scheduling.
• Build supplier relationships aimed at enhancing service levels.
• Ensure efficient and effective action, delivery and interaction with all internal customers.

Job Skills: Not Specified

Job Qualifications:
• University degree
• Minimum 3 years’ experience in retail and trade sales environment
• Excellent sales, communication, negotiation and influencing skills combined with high customer and service orientation with proven track record of selling a wide range of products.
• Competent IT skills: Microsoft Outlook / Excel / Word / PowerPoint / Social media platforms.
• Ability to build and develop relationships at every level with excellent cross-cultural competency.
• Team player who is comfortable working on own initiative.
• Confident, persuasive, with a ‘can do’ attitude
• Strong financial background with ability to accurately assess key business metrics and key performance indicators
• Driving sales efficiency through the vigorous use of sales management tools

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
Interested, send applications to: Email: Jane Kwamboka- Jane.Kwamboka@builders.co.za  

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