Summary
Date Posted: Friday, December 16, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

About the O-Canada research project
CLEAR Global/Translators Without Borders is seeking UX Research Assistants for a project conducting user experience research and interviews with refugees. Research Assistants will contribute to research we are conducting in support of the International Organization for Migration (IOM) as it seeks to understand how refugees use its mobile application O-Canada and how it might improve the user experience of the product.
Candidates must be located in Kenya and be fluent in English and at least one of the following two languages:
Swahili
Somali
We are seeking two researchers per country. Research assistants working in pairs are encouraged to apply. Please indicate in your application if you are applying with another applicant.

Activities
• Working in teams of one or two, Research Assistants will conduct research with 12-16 refugees in Kenya and online, supported by CLEAR Global and IOM to identify participants. They will work with research tools (interview guide, UX testing activities) developed by CLEAR Global . They will:
• Attend a training session with CLEAR Global on research tools
• Coordinate with CLEAR Global program officer and work closely with IOM Country offices around logistics of the testing such as scheduling sessions, sourcing participants etc.
• Conduct 12-16- two-hour sessions (max), in-person or online, that include an interview and a series of UX testing activities.
• Follow-up with participants to share results, as requested.
• Respond to questions from and be available for calls or to exchange emails with the CLEAR Global team throughout the process.
• Attend a debriefing session after data collection is finalized.
• Attend and contribute to a design workshop at the end of the data collections phase.

Deliverables
• Recordings, screen shots (when applicable) and transcriptions, notes and data from each interview and UX testing results (ensuring that transcriptions and notes are translated to English before submission)
• All other documents and data related to this research project, including consent forms and observational notes
• Two-page summary of findings and recommendations

Requirements
• Research Assistants must have a background in one or both of the following:
• Usability testing and user research
• Qualitative social science research
• Researchers should have experience working with migrants and/or refugees, or with other vulnerable populations. Those who do not have a background in user experience testing should be able to demonstrate that they are familiar and comfortable with technology and can competently discuss a mobile application with users. Other relevant experience (documented): mobile app development, product management, UX design, user centred design or design thinking.
• Researchers must supply their own recording device (mobile phone is acceptable). They will be responsible for adhering to Clear’s COVID-19 mitigation strategy and for following local guidelines and restrictions related to COVID-19.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure

Please upload your CV and answer the mandatory screening questions. Cover letter is optional. Please include your daily rate in the ‘desired pay’ field.
Interested and qualified click here to apply



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